Customer Ratings & Reviews
- Model:
- FRSS2623AW
- SKU:
- 6506224
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Good value. It was important to me to have the water and ice on the outside.
No, I would not recommend this to a friendBest Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It just too big for the space that I have, but overall it’s the best!
I would recommend this to a friendcold
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best thing that happen in my house, best buy services was five star .
I would recommend this to a friendLove my fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great. It was honestly a great deal when comparing quality to pricing.
I would recommend this to a friendBestBuy Failed Us This Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The frig was delivered on 9/25/25 and two shelves where cracked. The delivery guy took pics and said that they would be in touch to replace them. I've heard nothing from anyone at BestBuy. They are usually a good place to purchase from but not this time.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi PaulS! Thank you for reaching out and sharing your experience with your FRSS2623AS refrigerator. We sincerely apologize for the inconvenience caused by the cracked shelves and the lack of follow-up after your delivery. We understand how frustrating it is to wait for replacement parts, especially when the issue was documented at delivery.
To help move this forward, we recommend contacting our Customer Care Team directly via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET. Please have your delivery and model details ready so we can ensure replacement shelves are ordered and sent to you as quickly as possible. We appreciate your patience and are here to help resolve this issue. - Reed
Frigidaire Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shopping at Best Buy Outlet is always great because you get to compare many brands in one location and everything is discounted.
I would recommend this to a friendAwful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never repurchase this refrigerator even if it was the last one. I’ve not had it 6 months an already had it serviced twice for the ice maker. The first time they came out they replaced the whole icemaker. The new one they replaced it with is worse than the first one and I was told that it only makes five cubes of ice every 70 minutes so unless you’re single or your family doesn’t use ice you might as well buy a countertop icemaker like we have had to do, and you might as well forget about putting stuff on the top shelf because if you do, everything will be frozen like the freezer and cause the rest of the refrigerator to freeze I’ve tried turning down the temp inside and that does not help and I’ve kept everything off the top shelf away from the vents and it’s still doing it. I don’t see this refrigerator lasting very long with all the issues I’ve already had..
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the fridge but i prefer more storage for deli
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator freezes things at times. If you lower the setting it won't keep items cool enough. The thermostat seems to be off. The freezer portion works fine. Freezes quickly.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for taking the time to leave us feedback, Airfryer. We're sorry to hear that you feel this way, and we would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Came un damaged and in perfect condition. Love this appliance!
I would recommend this to a friendFrigidare Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself, as far as doing what it's supposed to do is excellent. This is the first time I've owned a Frigidare product and so far so good.
I would recommend this to a friendFrigidaire
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been reliable and the dilervry guys were good and service as well
I would recommend this to a friendFridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this fridge was quick and painless. They had everything I needed to know online. I didn't even have to go into the store.
I would recommend this to a friendSledhore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frige not a big fan of the plastic paddles you use for water and ice
I would recommend this to a friendrefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product but the stainless steel isn't so good
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Easy to change cooling settings and makes ice fast
I would recommend this to a friendTHANKYOU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you guys for being so nice and helpful.we love our Refrigerator
I would recommend this to a friendSad failure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible fridge. It took 2.5 days to get cool enough to save milk from spoiling. The freezer only started making ice 2 days later and was half melted creating water on the bottom of the ice tray.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no! This is not what we want to hear, CombatVet. We appreciate you taking the time to provide us with a review and for bringing this to our attention.
We understand that experiencing problems with your new side-by-side refrigerator can be frightening, but we will work hard to improve your future exposure to our products. Refrigerator units should stabilize temperatures within 24 hours of installation, and we apologize for any inconvenience this may have caused you.
I surely understand your perspective and would be happy to look at the options we have available to address your concerns. When the time permits, please connect with us via Live Chat or call us on a phone by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Good to go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, quick delivery. Came with a dented door and they are great about the replacement
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelf in the freezer broke. The stainless steel surface full even after polishing proper product. The overall is not as good as I expected.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Bruno! Thank you for taking the time to provide us with your review.
It is so unfortunate that you have had this experience with your new side-by-side fridge, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
It's important for us to hear if our products are meeting our consumers' expectations, and we would be happy to see how we may be able to assist with any of your concerns. Please join us on a Live Chat or call us by phone by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Juan