Customer Ratings & Reviews
- Model:
- FRSS2623AW
- SKU:
- 6506224
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System, highlighting its great overall performance and huge capacity. Many appreciate the amazing ice maker, convenient temperature controls, and modern design. The primary concerns mentioned are the noise level and the quality of the interior lighting.
This summary was generated by AI based on customer reviews.
will not buy Frigidaire again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's just ok. the crispers really don't keep anything crisp. I called for service they said its the lettuce thats the problem. They also said service call may not be covered even with warranty so I did not let service come.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, JoyceB! We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. Please know that it's important for us to know if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you have other concerns we may be able to help with, please let us know. You can contact us by live chat on www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelf in the freezer broke. The stainless steel surface full even after polishing proper product. The overall is not as good as I expected.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Bruno! Thank you for taking the time to provide us with your review.
It is so unfortunate that you have had this experience with your new side-by-side fridge, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
It's important for us to hear if our products are meeting our consumers' expectations, and we would be happy to see how we may be able to assist with any of your concerns. Please join us on a Live Chat or call us by phone by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Juan
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was amazing and efficient very pleased thank you
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator for our home and so far we really like it
I would recommend this to a friendJuly 28th - August 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge does not work. Read the reviews on the fridgidaire website and this is common. They replace it and the same thing happens. I will be returning this product. A whole fridge and freezer of food to waste on a fridge I barely had 2 weeks. :(
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, QueenSim! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the model and features of this refrigerator. I recommend it.
I would recommend this to a friendPerfect Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy delivery was awesome and I love my new Fridge.
I would recommend this to a friendFrigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new fridge that has an ice maker is having issues . It's not dipensing ice. Today is the 3rd time coming out to try and fix it . Not very happy
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, DeborahR! We appreciate you stopping by to share your feedback with our side-by-side fridge. We apologize that this has been your experience with your new appliance in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. If you may have any additional concerns, please feel free to Live Chat with us [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist. ~Juan
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Very satisfied with everything! Couldn’t be happier
I would recommend this to a friendRKF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems alright. I have not hooked up my ice maker yet.
I would recommend this to a friendRuss & Bernice house owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoyed our new fridge dare ice box, delivery people were great setting it up
I would recommend this to a friendAffordable yet good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable price yet good quality. Great compartments.
I would recommend this to a friend- Cons mentioned:Noise level
Frigidaire side by
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed two months after delivery started developing a noise. Frigidaire’s been out four times still hasn’t fixed the problem. What to do.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, GilO! We're sorry to hear about the ongoing noise issue with your refrigerator. We understand how frustrating this must be. Please reach out to us at 1-800-374-4432 or visit www.frigidaire.com so we can further assist you. We appreciate your patience and want to ensure your appliance is working as expected. -Rox
Best Buy ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I am Very happy with this purchase.
I would recommend this to a friendMy opinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good refrigerator having many spaces for food
I would recommend this to a friendGood buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item for the price was a great deal, having water and ice on the front door is so convenient.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. Easy to clean and the water filter indicator is a plus
I would recommend this to a friendGood quality .
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value with good quality . It has enough space to store .
I would recommend this to a friendAir filter not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but air filter is not working. First the issue was getting the fridge which took about 2 weeks. Then air filter was not working from the start.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Milos! Thank you for sharing your experience with our product. Your appliance is covered by a one-year limited warranty. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.- Sam
Junk refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We fo not have the refrigerator! We sent both back! They were no good! Take the charges off our credit card!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Claude M.! Thank you for reaching out and bringing this to our attention. I sincerely apologize for the frustration and inconvenience you’ve experienced.
We understand that you no longer have the refrigerators and that both units were returned due to issues. We’re truly sorry that your experience did not meet expectations. This is certainly not the level of quality or service we strive to provide. Your concern regarding the charges on your credit card is important to us, and we want to ensure this is addressed appropriately.
Please be assured that we are here to help review the situation and work toward a resolution regarding the billing. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. Our representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and will be happy to assist you further.
Thank you for your time and patience. We appreciate the opportunity to assist you. - Maico
