Customer Ratings & Reviews

Great unit! It works just as it should. It gets my bedroom super cold plus it helps cool the hallway and even a little in the adjacent bedroom. I also like the "Dry" feature to help remove excess humidity. And it's fairly easy to empty the water. I didn't use the foam pieces for the window, as I will be storing until next Summer. I would definitely recommend this portable ac unit and I'm thinking of getting another one.

Works perfect! While waiting on my central AC unit to be fixed, I purchased this and was satisfied. It even cooled a much larger area than it’s supposed to. Great purchase.

I bought this ac due to being too hot in the room with 2 PC set up. This AC Does the job making the room cold. Recommend this for sweaty gamers

Best floor ac i used for my downstair which has an open living dining room and kitchen and cools off the whole downstairs area the best 10 out of 10

Love!! Works perfectly. Would definitely recommend

This product is actually great, the only negatives are that the range is very small and the light comes on to change the filter when its not dirty at all. But its perfect for a small bedroom or something. Its programable and the remote is a nice touch for sure

Cools down my room in now time. I have another a/c for the rest of my house but it does not quite cool my room like i want. This one cools it in no time.

Awesome Ac , Work perfectly, it does the Job!! Bought it for my Fiance !! She love it!!

Great product. Definitely cools the enter room, and true to it also dehumidifying the air in the room as well.

Our ac went out and i went ahead and got this while we waited for the AC guy for two days and it really saved us. Specially now that the heat is starting up! Really easy to use as well.

Quiet, and works great. I thought this may be a little small for my basement apartment, but it cools my whole apartment.

It’s noice. Keeps the whole upstairs cool. Would recommend to friends

Purchased this unit 30 days ago to cool a small room around 400 sq/ft. Best Buy website states the unit is rated for a 450 sq/ft room size (see attached screen shot). Unit couldn't keep the room cool on hot summer days. Kept working with it and finaly pulled the box out of storage and to my surprise the unit is only rated to cool a room 250 sq/ft. Called customer support and was told so sorry, you're past your return window, not our problem. So now, thanks to website errors that are not my fault, I'm stuck with a unit that will not do the job I purchased it for. FYI for those interested. Department of Energy established a new BTU rating for portable A/C units in 2017. This 6500 BTU unit is only rated for 250 sq/ft under those new standards. Apparently 7 years wasn't enough time for Best Buy to correct their advertisement.

Cools 450 sq. ft. nicely. It is fairly quiet. Easy to install.

The specs page shows this models recommended size is 450sq ft. The features shows its 10,000 BTU. I ordered this for pickup. And boy was i shocked to see 250sq ft on the box. And 6500 BTU. I dont know how this model got such good ratings. But ill tell you this… the only way i coild feel this AC is sticking my face right in front of it. Leaving it on all day has not brought the temperature down. the heat exiting the exhaust fan still leaks through the adapter they give you. I returned this the next day. This woudnt even work even if i only had 250 sq ft.

Good price and works great best buy had the only 1 i could find

Super cool air conditioner. Works very well! I love it!

I bought 2 of these open box air conditioners. The condition listed was excellent but they came with visibly big scratches on control panel. The panel itself was like someone tried to take it apart. One of them had pet hair all over. One of them constantly shows that the filter needs cleaning when there is nothing there. The other cools only on auto setting and not Cool air setting. Can't return them because the window passed.

So far we are happy with this air conditioner. Could be quieter for us since it's near the tv. But, overall I would recommend.

This unit worked perfectly fine for ~60 days and then stopped blowing cold air completely. It was too late to return it through Best Buys return policy and then I had through go through the nightmare of dealing with Electrolux (Frigidaire) (Do not recommend!!!). After numerous chats and phone calls they claim to have sent a replacement unit but could never provide any tracking information or any additional information. They dont even know where it was delivered to.... After four months I just gave up and cut my losses. Dealing with Electrolux was the worst customer experience I have ever had and it all occurred only because this unit stopped working on me.