The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
Rated 4 out of 5 stars
Expensive but Nice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm happy with the purchase through BB. It looks nice with my new Microwave. However, it did seem a little wavy once installed. It was rather expansion but necessary.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Paid BestBuy $250 to install this item. Installer knew limitation and needed to shore up with piece of wood to drill in item. He hands me the wood and doesn't complete the install. Wouldn't buy this item nor use BestBuy
Thank you for bringing this to our attention, and we're sorry to hear that this has been your experience thus far, valued customer. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Rated 5 out of 5 stars
Top notch!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a contractor and I usually do not leave reviews. However, I must say that this is an excellent piece! Top notch, as far as I am concerned. Much stronger and nicer than expected. Matches perfectly and is very well made. It latches and locks in perfectly! I will definitely be selling more of these to customers.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived with significant damage to the outer frame and base frame. Obviously had been used or damaged and returned. Person who was hired to install it did a work around so I wouldn't have to pay for a second installation visit. Returned to store.
Hi there! Thank you for sharing your experience with us. We are very sorry to hear that your microwave arrived with significant damage to the outer and base frame, and that it caused such an inconvenience.
We understand how upsetting it must have been to receive a product in this condition and to have the installer perform a temporary workaround rather than a proper resolution. This is not the experience we want for our customers, and we sincerely apologize for the frustration and inconvenience this caused.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Customer reviews from frigidaire.com
User rating, 3 out of 5 stars with 3 reviews on frigidaire.com.