Customers enjoy the fast cooling and smart features of the 550.0 Sq. Ft. Smart Portable Air Conditioner. They appreciate the convenience of the remote control and Wi-Fi connectivity. However, some customers find the unit to be noisy, heavy, and expensive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 134 reviews
Pros mentioned:
Cooling
Rated 5 out of 5 stars
This air conditioner rocks!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ever since purchasing this product I have had great sleep and always wake up refresh. It has Wi-Fi and programmable schedule settings. I can always turn it on and off from wherever I'm at and I can schedule it's around my day.
I would recommend this to a friend
Rated 1 out of 5 stars
cool air, but water everywhere
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great looking air conditioning unit, the app is ok too. Sadly, it leaked water all over my hardwood floors. After a couple nights of this messy insanity, I added a drain hose into a 1 gallon bucket but found that I had to drain the bucket every 3-4 hours. Added a 2 gallon pan that the bucket sits in so I can get through the night without dumping the excess water. NOTE: There are two drain caps, make sure the lower one is sealed and doesn't shake loose.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
I hate to hear about your A/C experience, Jamie. However, I'm glad you were able to resolved your concerns. Please don't hesitate to reach out to us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you need additional assistance. Kindly, Courtney
Rated 5 out of 5 stars
Works like a champ!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two years later and my AC unit works like a champ!
I would recommend this to a friend
Pros mentioned:
Remote control
Cons mentioned:
Noise level, Price
Rated 3 out of 5 stars
Honest Review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had my fridgidaire gallery portable AC for about a month now. First impression was it was bigger than expected. I absolutely love the fabric over the hose as it really keeps the hot air in. Before purchasing I read how quiet this ac was but it's not as quiet as reviewers have made it seem. Mine constantly sounds like water running through it, if it weren't for that then yes it would be pretty quiet. It works best when outside temperatures are below 90. When it's anything over that outside then condensation comes out from where the air blows and it drips all over the top and sides of the unit. I have to wipe it down every hour or so. I have this ac in a small bedroom 172sqft. When it's over 90 the ac will be set to 68 but temp will never go below 73 even when on for 6 hours straight. For a 12000btu ac in such a small room compared to what it's supposed to be able to handle that did disappoint me a bit. The magnetic remote is pretty cool even with it's odd shape although I rarely use it. Alexa works amazing to turn the unit on and off when told (i use the echo and the dot) The fridgidaire app is just as good although the app does have errors at times. I tested the dehumidifier setting by connecting a hose and it worked great, that alone made the room feel so cool. When in cool mode it's supposed to remove the condesation built up inside but when unscrewing the botton valve it was completely fulI, after emptying it, it felt like it ran better but only temporarily (few hours) until it filled back up. Huge pain to empty it by the way because its so low to the ground and so heavy to lift. I purchased mine from best buy for $530 with a 2 year geek squad protection plan ($70 extra) Overall, I still love my gallery compared to past portable acs I've had. It does it's job but for the price id like it to do a bit better of a job. I'd say it's overpriced only for the smart functions.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for your feedback, Gam3rGirl. While in cool mode, this model recirculates the condensation, which may be what you are hearing at times. The air exiting the appliance is typically 17-20 degrees below the intake air, so it may take some time for it to cool a room down to 68 degrees in the outside temp is 90. While we cannot implement all suggestions we receive, we will continue to use feedback such as yours to improve the quality and design of our products in the future. ~ Brandi
Pros mentioned:
Cooling, Remote control
Rated 5 out of 5 stars
I LOVE this baby!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Saying I love this baby right here is an understatement. I used it to cool an entire 894 sqft area, even though it’s meant for up to 550. Well I lived in a row home and as you may know, they’re not often wider than maybe 20 ft total, but they can be pretty long. My home was set up as a large open living room, open dining room, and then a mostly closed off kitchen and then bathroom. This unit cooled my entire first floor without hesitation. On those hot days my home felt like it had central air. I placed it in a corner in my dining room, which was the most central location, and at 72 during day time and 77 at night (because no one sleeps on the first floor), this beauty kept it refreshed at all times! I love that, although not advertised, it has a “dry” mode, which means it can also function as a dehumidifier. It comes with a small, round, magnetic remote that can be placed right in the middle of the top of the unit when not in use, or better yet, control the unit from your phone like I did. This unit is smart, and I would always control it from my phone when I was away, so I could have it cool to the proper temperature when I was on my way back home from a trip. Of course, that requires you to have wifi internet at home though. It does need to be placed near a window so that the hot air blown from the back can exit outdoors, and ideally connect a hose to it so you don’t have to move it outside every few weeks to empty it out. Like every AC unit, condensation is collected and a water tank gets filled with all that water. If it’s not emptied it will eventually overflow out of the unit. I like that the adjustable hose that connects the floor AC unit to the window comes with a nice gray, jean-like sleeve that hides the ugly, typical plastic material. Although expensive, I feel like this unit has been worth the money. Where I would’ve needed three separate units, this single one made up for it and it’s smart. It’s supposed to be able to connect to the Google home, but I was never able to get it to connect due to the crappy app that Frigidaire has. But since I can control it from my phone anyway, I didn’t let that bother me too much.
I would recommend this to a friend
Pros mentioned:
Cooling
Cons mentioned:
Noise level, Weight
Rated 4 out of 5 stars
Staying cool
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Frigidaire portable air conditioning unit does the job. The best part is the expandable window attachment that fits most windows quickly and easily. It's a bit noisy and the vent sometimes comes off, but the unit cools well. It has wheels, but it's so heavy that you won't be carrying the unit up and down stairs.
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great Quality but loud (smart tho!)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So this AC unit is great looking very modern with connection to mobile app and you can turn on / off set temperature check room temperature from anywhere. I turn it on before I leave work, and I set a schedule to turn off in morning to wake me up. The problem is I have it in my studio, and on the lowest fan mode it is a wind storm in there very loud, sounds like it’s blowing! The other thing is that the top is where the AC blows the air out so you have to stand directly on top of it if you want to cool down and it take a while longer to cool a room since it try’s the push the cold air up and then the hot hair cycles down. Idk I would say air coming out of side is more ideal especially if you want to cool off too. I have 210sq/ft studio very open. And it gets up to 95-97 degrees F in there. Takes about an hour to get to 79 then few after that to get to 70s never got to 66 even on lowest temp. It’s a great AC, it’s big but looks nice, it’s loud but smart which is useful. I’d buy again but maybe if it was much much much quieter, and if the price tag was lower! 600!!!!!
I would recommend this to a friend
Pros mentioned:
Cooling, Wifi
Cons mentioned:
Weight
Rated 5 out of 5 stars
I love this!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this two months ago at the beginning of the summer. It has been running almost 24/7 and keeps my living room and small kitchen delightfully comfortable, even on the days when the heat index here was 108. The wifi works great for me - I had it set up in about 60 seconds. I have never had to drain it. It is heavy, but even a ninety pound weakling like me can push it across a hardwood floor easily.
I would recommend this to a friend
Rated 4 out of 5 stars
Great but not amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Living in Hawaii the summers can get very hot depending what side of the house your windows are on. Unfortunately for me, my windows are in the direct path of the afternoon sun. Without having central air, a portable AC was a must. I opted for this one as it seemed to be the best bang for my buck as I wanted to cool my living room. Installation is a breeze, the smart app is extremely convenient. However, my living room is not the largest of spaces and I feel that this thing does struggle at times. I understand that it does have to work a bit more as the sun beams directly in to the living room but I feel it should be cooling a little better. Although loud, I would recommend this to a friend.
I would recommend this to a friend
Pros mentioned:
Cooling, Design
Rated 5 out of 5 stars
Great design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The design looks great. App works. The water hose archenemy only collects water when humidity is high, took a while to figure out.
I purchased this non window hanging unit because my HOA doesn’t allow it. The air cycles well. The fair is cold. The window attachment is great!
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First I will say I'm a little surprised at the semi negative reviews. This unit is an excellent AC and takes up very little space for the hose at the bottom of the window and without having to move furniture everywhere because the design is "slimmer" than most. My husband and I have an open house concept and we bought this to offset the Haier AC we have in another room. This unit is much more powerful and efficient and we are ordering another one of these and getting rid of the Haier unit that we've only used 2 years. People complaining about "loud" there is no such thing as a "quiet" AC. You either sweat or suck it up and enjoy the comfort ;)
I would recommend this to a friend
Pros mentioned:
Cooling, Design
Rated 5 out of 5 stars
Excellent Portable A/C
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is probably one of the coolest portable AC units out there right now. It has some cool features, and actually keeps the room cool. I really like being able to control it with Alexa or my phone. Another great aspect of this AC unit is it's design. It just looks great. I'm so used to the boxy looking AC units, that this one is nice because it offers something different to look at.
I would recommend this to a friend
Pros mentioned:
Cooling
Cons mentioned:
Weight
Rated 4 out of 5 stars
Works well but is a loud and heavy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm sure it's expected but in case you weren't sure, this a/c unit is loud and heavy. It cools the room/space pretty quickly and is fairly straightforward to "install". If you have to move it to another room, just expect it to be a PIA (because it's heavy, etc.).
I would recommend this to a friend
Pros mentioned:
Cooling, Wifi
Cons mentioned:
Price
Rated 5 out of 5 stars
Great Portable A.C.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This portable A.C is awesome it's very powerful and cools to big rooms it's so cold I don't even put the settings to 65 degrees, also it has WiFi so basically you can put your A.C on while your on your way home and cool your hot home, it's a lil pricey but money well spent, I hope this helps and Enjoy!
I would recommend this to a friend
Pros mentioned:
Cooling, Design
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Fast cooling
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast cooling, but a little noisy. Like the design and works great with Alexa.
I would recommend this to a friend
Pros mentioned:
Cooling
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Ice cold my master bedroom
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It cools my master bedroom fast but it is a little noisy on high to have a sound sleep. However, if start it on high then right before bed turn it to 70-72, I'm cool and comfortable with tolerable noise level.
Does not role across carpet easily. mobile on hardwood tile floors
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Effective and great looking...
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Frigidaire Smart Portable Air Conditioner is a great way to cool a room. Compact and not as noisy as other units I have used, it does the job I need it to do, perfectly. Remote control and unit controls are easy to use and installation was simple.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 4 out of 5 stars
This one's the best among all !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have tried couple of portable A/Cs before trying this one. Those , though claim 350 sq ft capacity, can't even cool 150 sq ft. Frigidaire Gallery cools down my 300 sq ft in very short amount of time & the ECON mode is just awesome. This mode is the real feature to keep power bills under check. The smart phone app is not easy to install, but once that's done the usage is simple. The smart app can be made better, a lot better actually.
I would recommend this to a friend
Pros mentioned:
Remote control, Wifi
Rated 4 out of 5 stars
Look!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Won’t cool your house but for a descent sized room u can’t get better. Quiet operation. WiFi. Smartphone & remote controls. Best.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We are happy to learn that you are content with the design of your A/C, WillPup. For the cooling matter, I would recommend you check the current temperature setting, that the air vent be open, and the room size and temperature. Please contact us directly at 1-888-203-1389 Mon-Fri 8am-8pm and Sat. 9am-6pm EST to gather additional details and provide you with the best course of action. Kindly, Maggie
Rated 5 out of 5 stars
Love my dalek - er, air conditioner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Given some other reviews I saw before buying this air conditioner, I'd say this takes a bit of understanding in order to appreciate it. First, this is heavy as a "portable" air conditioner, but only by a few pounds over my top end Insignia air conditioner I bought a couple years ago also from Best Buy. To me, that is a small, point in time issue when moving it into the home or moving it around. I'll agree with others - Frigidaire, you actually have a cool product, but you need to improve the packaging!
What really matters is - how well does it work? In that category, it is an easy 5 stars from me. Set up was a breeze, and the window connecter was a snap. I really like the cover on the air hose, it does help keep the hot air heading out of the home versus baking off the vent. As soon as I set it up in the oversized living room/dining room/kitchen area, it quickly earned the nickname, "The Dalek." It is kinda funky as a design, kinda quirky, and personally I like that it isn't the usual rectangle block. Wifi set up was a snap, and the options made for quick cooling.
A discovery - I ran it for a while with the drain capped, basically ran it out of the box. It got a little colder than I wanted, but when I hooked up a short drain hose (garden hose cut shorter) then it really did show what it could do. In short order it filled a popcorn bowl full of water, once drained, it was cool and comfortable, and ECON setting was the best experience.
Here in Seattle we have constant moisture, and we also call 78 degrees hot - my Frigidaire dalek took on both of those issues.
Noise level? Much quieter than my Insignia. Same sound level of my Dyson fan on 8. To me, that is quiet, especially for an in room air conditioner.
As they say, your mileage may vary - I'm already planning to buy a second one for the other side of my home. 30 days in, this is a winner in my book.