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Customer Ratings & Reviews

Your price for this item is $2,744.99

Customer reviews

Rating 4 out of 5 stars with 162 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator. They appreciate its counter-depth design, which is perfect for small kitchens, and its spacious interior. Many customers also like the French door design. On the downside, some customers have complained about the small ice maker, occasional loud noises, and limited space, especially for tall items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 162 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fingerprintless surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator. Ice maker small. Great size for basement

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rattles!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, rattling is the sign of some mechanical flaw, and this unit though gorgeous, rattles. Not a loud rattle, but just enough to make you clench your teeth every time you walk in the kitchen. I called the manufacturer, and they were very polite and prompt in sending out a tech, who walked in, rolled his eyes, handed me a crumpled “fact sheet” about noises, gave me a condescending lecture on modern refrigerator design and planned obsolescence, filled out his form so he’d get paid, and left. And the rattling goes on. What should have been a very satisfying purchase now feels like a very stupid mistake.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Thom. We thank you for taking the time to share your experience. We are saddened to know that your ownership has not been completely satisfactory. However, with the newer high-efficiency design you will experience sounds you were not previously familiar with, with a refrigerator purchased years ago. Please review the Normal Operating Sounds and Sights in your owner’s manual. Should you need assistance or like to speak with us in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna Frigidaire

  • Rated 4 out of 5 stars

    good refrig for a midsize family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet operation. ice and water dispenser in the door is great convenience. Every thing is working. Installer had trouble leveling the top doors. with the best adjustment, the right door does not close smoothly. Very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great refrigerator for small depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my other kitchen appliances. It’s great looking counter top refrigerator. I had to return it because it’s smaller for my kitchen space. Best buy return policy is great. Easy return.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just over 2 years ago and already need major repairs.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for reaching out to us, RonJ. We are sorry that this has been your experience with the appliance thus far and that the air conditioner does not live up to your expectations. Although we do our best, no manufacturer can guarantee that repairs will never be required or that a failure may occur in the lifetime of the appliance with any of their products. Life span is determined by many factors, such as use, care, providing proper maintenance, and cleaning, as outlined in the use and care manual. Other factors could be where the product is installed and whether it was installed properly. Which is why Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Rated 5 out of 5 stars

    Good refrigerator for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Best Buy associate come out to our new home, measure our space, and recommend some refrigerators that would work for us; we chose the Frigidaire Gallery since all the appliances in our new home were the Gallery series. This refrigerator is nice looking, practical, plenty of space, and we got it for a great price after shopping around and being patient. The only problem we have, is when the Best Buy guy delivered it and set it up, it's not level and leans majorly to one side, and you can definitely tell is crooked. We've tried adjusting it ourselves, but now it leans back as well as to one side! Lol. Well continue to try and resolve this little issue. Other then that, we're really pleased with our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bottom freezer and Have enough room for large items . The different compartments helps to organize the food . Ice maker and water dispenser are nice and the counter depth opens up the kitchen a bit .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ice maker. Good refrigerator. The display is hard to see especially under light. The temperature gauge is awkward. The water, crushed and cube signs are hard to read.

    I would recommend this to a friend
  • Pros mentioned:
    French door

    Rated 5 out of 5 stars

    Great Fridge for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Fridge for the price! love the French door feature as it is so easy to see what you have in the WAYYYY back!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large for counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, well designed. The drawers don't feel as cheap as some of the other brands. The only complaint is on the front door water/ice dispenser. If it was only slightly taller and deeper.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Best Buy delivered and set it up without a flaw. I hate counter depth but it’s what I had to get. It exceeds its expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Frigidaire Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the counter depth of this refrigerator. The ice machine also does a great job keeping up with the high ice use that our household has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New counter depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new fridge. The only thing I've noticed, is when I gently push the left hand door to close, it doesn't always close all the way. Not sure why that is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good fridge. I like the counter depth and how it doesn't stick out in my kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this French Door Frigidaire model. From the beginning it did not work well. Freezes food near the rear. I had 3 technicians out. Frigidaire would not stand behind their warranty to replace because of the amount of time that had lapsed: Only 6 months. I purchased the item during Covid close down and could not get it installed because as everyone knows no one was working. I called a manager as well and they would not budge on the fact that it had gone over the warranty time. NEVER AGAIN will I purchase ANY Frigidaire product and I have used Frigidaire in at least 4 renovations. The cheap roller mechanism for the bottom freezer made it extremely hard to shut and I had to also have the technician out for this .Once the door was put back on it was still was not an easy close. Also the line up was not flush with the upper two doors and I was using a very European flush fit where all the lines should have been precise.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Birdseye! We are sorry to hear that your have not had the best experience. This is certainly not the experience we would want for you. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our new home, we knew we wanted to get a “fancier” fridge but also didn’t feel like it was necessary to spend thousands of dollars on one. Purchased this one for a great deal compared to similar models with same features and I am very happy with it. Some reviews read that it was “very loud”, and I don’t find that to be true. It’s not huge, as it is counter depth but we didn’t want it to be an eye soar sticking our way past the Fridge nook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is wonderful.Fits perfectly as a cabinet depth one. Very quiet. We do not hear it running. Inside space is excellent . Freezer accommodates various sizes of frozen items. Love that party trays have plenty of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is great with no fingerprints from my kids! We have only had it for a few weeks buy, love the space and water/ice maker is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the Job But Overvalued and overrated product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofar its been 6 months i am using this fridge. It is not the greatest but it is okay. I feel like it is overvalued and overrated for it price. I observed few issues like : 1. Doors are not aligning properly ( left door is slightly higher than the right door) 2. Some of the plastic components that are glued is very bad. 3. Water filter is not lasting what it says on the box( 6 months ). I would choose this fridge only if i don't find any other good fridge.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time out to share your concerns with us. If you are changing the water filter earlier than six months, there are somethings that can play a factor in this, such as hard water. Having hard water or high-water consumption can cause you to change the water filter sooner than needed. So that we are able to gain more insight pertaining to your doors and other concerns, please contact us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
      Best Regards,
      Ciara Frigidaire

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is very spacious despite the smaller cubic feet. A lot better use of space. Very happy with it.

    I would recommend this to a friend
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