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Customer Ratings & Reviews

Your price for this item is $2,099.99
The comparable value price is $3,299.99

Customer reviews

Rating 3.9 out of 5 stars with 27 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the middle drawer as a convenient feature, appreciating its programmability for different storage needs. The ice maker meets the ice requirements of customers and their families. On the downside, some customers have concerns about the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 2 out of 5 stars

    Get an extended warranty!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get an extended warranty! Warranty expired on 8/25/24 and it quit working on 12/1/24. Really liked it until now.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. We regularly use consumers' feedback for the continuous improvement of our product and welcome your opinion. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 1 out of 5 stars

    Do yourself a favor take your money anywhere else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Not the product but the service and response from Best Buy. If I could send it back and get a full refund I would. They sent me a dented fridge then said since I did not purchase the extra protection it was not covered. It was brand new!!! I should not need extra protection to cover dents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just have to get away from the foreign makers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than we had imagined. Refrigerator is above and beyond our previous refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Noisy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These design is good; just what I wanted but the refrigerator is so noisy it drives me crazy at times and you can hear it in other rooms of the house.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    Awful fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one ruined our frozen food because it couldn't freeze. The second one ruined our refrigerated food because it kept freezing. Gave up on Frigidaire and went with LG which runs great.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello DavidA,

      Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Pros mentioned:
    Drawer

    Rated 5 out of 5 stars

    Amazing Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in LOVE with this fridge l!!! The middle compartment is the best. It can be a fridge or freezer. I get so many compliments on just the beauty of the fridge. Thank you Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this zero stars. Day 2 of buying this the freezer froze shut. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Elizabeth! We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire