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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,849.99

Customer reviews

Rating 4 out of 5 stars with 225 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, counter-depth size, and capacity. Many appreciate the updated lighting. However, some customers have concerns about the noise level, water temperature, and drawer design. Additionally, a few customers have noted the absence of adjustable legs for leveling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 225 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Meets my requirements and expectations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I got a deal but the refrigerator was damaged all over. I tried to call and see about returning it and it was impossible. Stuck with a lemon really. It was supposed to be an excellent condition return.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re very sorry to hear about the condition of your refrigerator and the difficulty you’ve encountered in seeking a resolution. We understand how disappointing this experience must have been and want to assist you in addressing the issue. Please reach out to us via live chat or call us at 1-800-374-4432. Our team is available Monday through Friday from 8:30 AM to 8:00 PM EST, and Saturday from 9:00 AM to 6:00 PM EST. We’re here to help resolve this matter as quickly as possible. Thank you for bringing this to our attention, and we look forward to assisting you further. - Maria Frigidaire

  • Rated 1 out of 5 stars

    Awful, Awful experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay far far away from this unit. First two units were defective. The firsts freezer door would not shut without the shelves hitting the center bar, and the seconds leveling feet did not work. So far the 3rd is function but I would highly recommend you find a different model and save yourself the headache.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Good Day! First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. It appears that we have an opportunity to improve your experience with us, and our team would like to step in to see how we can assist. Connect with us via Live Chat or call 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be happy to help. ~Rowena Frigidaire

  • Rated 3 out of 5 stars

    Frigidaire Gallery 22.3 Cu. Ft.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent appliance and should probably receive more stars. However, the refrigerator has a problem with the freezer side door installation which causes it to rub on the hinges when opening and closing. A replacement is being sent out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but noisy ice maker. Nice draws and space accomodating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Nicest refrigerator I've ever owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has a water filtration system as well as an air filtration system. Keeps you food fresher longer. It cools well and stays cool. It is very quiet and I love the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a Samsung that broke after 10 days and got this. It works well a couple weeks in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator it looks great in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s fingerprint resistant. The produce drawers is a great idea.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Counter-Depth Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third counter depth Fridge for our offices. It is the perfect size for office and doesn't stick out too far past the countertop. It has all the features you need and fingerprint resistant front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidare Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit smaller in size as my old refeigerator love all the new features

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not worth the cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this refrigerator, you would think you were getting something good. But no, it almost seems like something you would buy at a used appliances budget store. Upon arrival, there were multiple defects, such as holes in the seal, doors not aligning, and the freezer door not staying shut. A few months later, the filter head broke and flooded the kitchen floor with water. Luckily it is a tile floor and was caught before damage could be done. And now need to wait for warranty repairs for that. This fridge is honestly a horrendous investment of your money. To add to that, the ice maker now makes ice extremely slow. You can get 2 cups of ice every 24 hours at best, and it is loud when you do get ice. I do not expect this unit to last longer than a few years.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, RayM! Thank you for sharing your experience with us. We are sorry to hear that it has not been the best. We are here should you need further assistance. Please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient refrigerator. I was pleased with how much space it had. It was very well organized. Delivery service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, have had it about a year. One star off because the door needs to be pushed further than expected to pull out the produce drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Horrible delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridg is great the shipping is horrible. I had to take off work for scheduled delivery then they call hour before delivery to tell me it’s delayed 3 days with no reason why. Then told me I’d be reimbursed some money n never got anything for the mess up. Horrible delivery service Best Buy sucks at delivery.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      HI there, thank you for reaching out to us regarding your feedback. We are saddened to know that this has been your experience with the delivery of your appliance. We highly recommend reaching out to the dealer for further assistance. - Jessica Frigidaire

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design, don’t like the random ice making noise but it’s a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for the price. Seems larger than apprars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Continuous Problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator since September of 2022. We continue to have issues with the ice maker throwing an error that requires pulling it away from the wall to reset it. It's happening with much greater frequency now, and of course it's outside of the 1 year warranty. I am not sure I'd purchase this fridge again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, IvyD! We appreciate you taking the time to provide feedback. We apologize that this has been your experience with your new fridge in such a short time. This is not the experience we want for new owners such as yourself. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. If you have any specific assistance with the appliance, feel free to Live Chat with us at [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist. ~Juan Frigidaire

  • Rated 1 out of 5 stars

    DO NOT BUY - if I could give it a zero I would

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS REFRIGERATOR!!! 30 days old and there was an issue with the water line and the compressor died on the unit after 26 days. The screen was also installed incorrectly. Because we did not buy a geek squad service plan we had to go through Frigidaire’s service department which has been a fiasco. Took 5 days to get the tech to come out and it still isn’t fixed. The worst purchase we have ever made!! If you do buy it make sure you get the Best Buy service plan cause dealing with the manufacturing company is a nightmare. Had I known this I would not be in this issue right now.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello JeremieP,

      Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Rated 4 out of 5 stars

    Frigidaire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty off space easy to clean good buy easy delivery

    I would recommend this to a friend