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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,649.99

Customer reviews

Rating 4.2 out of 5 stars with 209 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator's spaciousness, storage capacity, ice maker, size, price, cooling, design, and appearance. They appreciate how well it cools, its sleek and elegant look, and the amount of storage it has. However, some customers have concerns about the noise it makes and its fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 209 reviews
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent. Took s while for compressor noise to quiet down One of the freezer shelf edges keeps coming off. Small gasket inadequate to hold on firmly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Water Dispenser and Spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good spacious size for family of four. Water dispenser is great size and fits larger water bottles. Downside is that its louder then other fridges when dispensing water and filling ice maker but likely will get use to sound over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Great value priced refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value priced refrigerator. Really like the deli drawer, great ice cube maker and plenty of room. Size was perfect for our space. First one had a defect but Best Buy was quick to replace with another. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new Frigidaire refrigerator, I believe for the price Frigidaire is one of the best I did not like the small ice cubes at first, however I now love them. Got a great price at Best Buy. And great great delivery. Actually the best delivery and set up I ever experienced. Ever.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 4 out of 5 stars

    Frigidaire Gallery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the amount of inside storage, the ice maker, and water work great. It does seem to run alot.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Ice. King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new Frigidaire gallery 25.6 side by side. The icemaker works great. The crushed ice can be used for snocones. Ice is made in a quick manner. I especially like that the auger is made of stainless steel rather than plastic. The refrigerator compartment is spacious and ales it very easy to organize food. The freezer has moveable bins allowing easy visibility of your frozen foods. Again, very easy to organize according to food category. The best thing about this refrigerator is that my wife loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CRisper drawers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered. Looks great, however the crisper drawers wont open all the way because the door seal is in the way. Drawers are too big, which is nice, but not if they dont come out for easy use. They are longer the deli drawer, but doesnt look like that in picture.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Amyl! We're happy to hear that you like the exterior design of your side-by-side refrigerator, but we're sorry to learn that the crisper drawer didn't meet your expectations because of the door seal. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
      ~Sam Frigidaire

  • Rated 5 out of 5 stars

    Best refrigerator I’ve ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’d like to say that the installers did a really good job getting this into my house in place properly. The entire operation only took about a half an hour. Like several reviewers, I had one of the metal front pieces in the freezer come off a couple of times. Once I push it back into place firmly, however, I think it is there for good. I love the way it makes ice in the shape of a pyramid, and it rarely spills ice on the floor. The water also comes out nicely and the light covers everything when I’m filling cups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it, but some issues, some resolved, some not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great improvement over our 15 year old side-by-side refrigerator. Good space management, nice ice maker, veggies and food stay fresh, lighting is really good. Temperature management (when the control panel is working) is great and food stays good a lot longer in this refrigerator. The issues: Control panel was flaky. I called support and that was a nightmare. Obvious overseas support center who was not helpful at all. Less than a month into ownership and they did not want to send someone out. I insisted on an onsite service call, and glad I did. Got a call from a local contracted service tech who was very responsive, and they came out and replaced the control panel in minutes. Apparently, a known issue as he had to pack it up and return it to Frigidaire for analysis. Lucky that my son had captured a video of the control panel going crazy, because it was fine when he showed up as the issue was intermittent, but frequent. Only other issue is the freezer bins fall off the racks almost every time you extend them. I guess I can live with that as long as they do not fall apart like with my old fridge. Again, the space management in this thing is way better than my old (same size) fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kt oly refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator. It's spacious and quiet. Can't give it 5 stars because I have only had the refrigerator for one month. But so far so good and happy with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and looks great! t is bigger than I expected, love the icemaker and light on the door!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room. Ice maker works great, Now that the dog is used to the sound of dropping ice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We really like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great fridge. Very roomy. Easy to change filters

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Suggest factoring in extended warranty to the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go with this refrigerator I would suggest factoring in extended warranty to the cost. The touch screen went out while under factory warranty and was fixed by an authorized service company locally, but now the same problem exists. You can't change ice styles. To bad for me because I like cubed. For the past 4 months, no matter what we try, it has been stuck to crushed. The reason I write my review today is because this thing's water filter is stuck. I remember it being a bugger before, but this time. it is really stuck. Ordering OEM. Will let you know.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, dorfonline! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Looks Great, Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stainless steel, looks very sleek. Lots of room inside for everything you need. Easy to set up the WI-FI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge I was hesitant about a side by side but its design is roomy and thought out

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Miss Sandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge Lots of light Lots of storage Make ice very well and lots of it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Side by Side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Frigidaire Gallery. It's spacious and beautiful, all at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has worked great so far and has so much space. Room for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again my wife gets away with another fridge and this time she really did good. Very economical and spacious. Would buy again.

    I would recommend this to a friend
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