Customer Ratings & Reviews
- Model:
- GRFS2853AF
- SKU:
- 6485401
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Gallery 27.8 Cu. Ft. French Door Refrigerator. They appreciate the spacious interior, which provides ample storage for all their groceries. The two ice makers are also a hit, producing perfectly sized ice cubes that are great for drinks. The adjustable shelves offer great flexibility, allowing customers to customize the refrigerator to their needs. Overall, customers are very happy with their purchase and would recommend this refrigerator to others.
This summary was generated by AI based on customer reviews.
Fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional. Interior layout not optimum. Top shelf loses much utility by the size of the ice maker. Loss of space continues in the bottom freezer due to ice storage compartment.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size and configuration of the freezer and the extra ice making and storage
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, AlbertA! Thank you for sharing your feedback with us. We are happy to hear how pleased you are with your refrigerator. We noticed you provided a 3-star rating, and we'd love to see if we can address any concerns you may have. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Door alignment
Nobodies fault?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have ordered two so far. First was dented so bad that we had to send it back. Second one was setup, but doors could not be aligned properly and hit on the inside of fridge. Waiting for our third try.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We apologize for the delays in the delivery of your appliance. We strongly advise you to keep in touch with your local dealer in order to get the most out of your unit's installation. In the event that they are unable to resolve the issue please contact us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. -Rowena
Fridgedaire refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and service… from the salesman to delivery people!
I would recommend this to a friendWorks great.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig, wish I would have got the fingerprint resistant. LG customer service is great. The phone diagnostic thing is very cool.
I would recommend this to a friendDON'T BUY OPEN BOX!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge as an open box, it had a dent but was not bad, it was labeled "Satisfactory" on the sticker, and we thought it was a great buy. We took it home the same day and really liked it. But after 3 weeks we noticed it was leaking water and the ice maker did not work. Called to get it serviced as it was under warranty by frigidaire, they quickly set a date and we thought, ok well we should still be ok. They came and in about 15 mins they told us that it was unrepairable. We were pretty upset a 3-week-old unit is unrepairable and we thought the company would try their best to blame everyone else but to our surprise, they approved a replacement, and faith in the company was restored (quick back story we left LG for poor quality so we thought frigidaire would be better). They told us to go back to Bestbuy to start the replacement process, there was some confusion but it was sorted out but they told us that the best they could do is give the credit of the purchase price of the fridge to apply to the replacement and we would have to pay back the difference. I don't know why they call it an "exchange" if they only credit you back what you paid for. We just don't have luck on our side when it comes to fridges. LG has poor quality (lasted about 5yrs before it was unrepairable) Frigidaire has the worst quality I have ever seen (lasted 3-weeks before it was unrepairable) We'll just move on to GE next let's hope it lasts.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Eric! Thanks for sharing your experience with us and sorry to hear that this has happened with your newly purchased refrigerator. We strive to provide the best assistance to our owners and dislike that we were not able to deliver those results for you. The exchange process is for equal or lesser value model based on the amount that you paid. However, if the replacement unit is more than what you paid, the difference is the responsibility of the owner. We hope this helps! Please feel free to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST should you need additional assistance. ~Courtney
Great refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team was professional and courteous. We love the refrigerator!
I would recommend this to a friendExcellent refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were terrific however, they didnt leave an owners manual to operate it. Please advise how I can get one?
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top ice maker doesn't make much ice so very glad there is the bottom one. Doors came very crooked and they could not adjust them right. Items freeze if pushed to back of refrigerator. Water is room temp and not cold.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day,GayleD! We are sorry to hear that you have had to deal with these circumstances. If your refrigerator is not properly making ice, the freezer temperature could be set too high. Set the freezer control to a colder setting to improve ice production. Allow 24 hours for the temperature to stabilize. The ice maker is on (green light); it produces 2 to 2.5 pounds of ice in a 24-hour period. Ensure the water supply is on, or check if the water pressure is too low or the freezer is not cold enough. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.French door convenience: easy access without stooping & bending. Slide out freezer drawers for visibility & organization
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality thru out. I'm impressed with the engineering
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge came in great condition and delivery was on time.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best refrigerator out there . The quality of shelfs are cheap . The spacing between the shelf is not great . The cheese drawer is not good quality either.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! We do appreciate you making the time to provide us with your feedback. Your feedback and opinion are important for us to know what is best needed for our consumer. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we will be happy to assist.
-Jess
WORST BUY EVER!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever!!! Less than 3 months and its already broken. The front display just showing OFF and the refrigerator is not cooling. Performed all resets and its not working. Technician to come in 3 days after all food goes bad, talk about loosing over $600 in food. No point on calling manufacturer or Best buy, no one can come earlier. Save your money and frustration.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator. The quality is amazing.
I would recommend this to a friendVery efficient
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and very efficient, Great product so far!
I would recommend this to a friendGreat fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and so many cool little features with it.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase, super easy transaction. Best delivery ever.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with door handles, door need to be assisted to close, freezer drawer doesn’t open all the way.
I would recommend this to a friendRefrigerator Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water leaks inside the refrigerator. They replaced with new one. The new one has the same problem. Geek squad ordered new pet to replace. I am going to return it for a different brand.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Violet! We're sorry to hear that this has happened with your newly purchased refrigerator. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
