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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 58 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Gallery 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range quite favorably, particularly praising its griddle, which inspires users to try new recipes. The range's fast heating speed and convection oven are also frequently highlighted as positive features, with users appreciating the even cooking and quicker meal preparation. Ease of use is another benefit frequently mentioned by satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 58 reviews
  • Pros mentioned:
    Ease of use, Griddle

    Rated 5 out of 5 stars

    How did I ever go without convection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas convection range is so efficient, energy saving, easy to use. I cannot believe I have gone through life without a convection oven. I looks great and you cannot beat the price. One word - WOW !

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 4 out of 5 stars

    Great Stove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really researched, and this was the BEST stove for the price range. It has so many great features and looks great in the kitchen. The only complaint is that the simmer burner - right rear - doesn't put out any significant BTU's above a simmer. In essence, if you don't want to simmer, the burner is worthless, leaving you with only 3 high BTU burners. The 4th high-BTU burner (out of 5 total) sits right in the middle of the stove and is essentially only good for using the included cast iron griddle. Can't really use it when using the other 3 high-BTU burners as there isn't enough room to use it when the other 3 are being used. Leaving you, as I said, with really only 3 burners that work above a simmer. The quick work around solution is to use the highest BTU burner to quick boil then move the pot to the simmer burner, freeing up the high BTU burner again. Long term solution is to replace the simmer burner with a higher BTU burner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Well made Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and easy to figure out , makes cooking easy and fun because it takes the work out of cooking and makes meals faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching stove ranges ad nauseum, I finally decided on this one. It works great!. The oven heats evenly, and the control panel is easy to use. Best Buy had a great sale on it. The only bad thing about it was that it had a large dent on the side panel. I decided to keep it, since it didn't affect how the stove works and you can't see it. And the discount Best Buy gave me was a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Solid performance for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven and the burners excellently. My wife and I enjoy cooking again! Oven heats up quickly and maintains temperature well. The Quick Boil burners are great for general cooking, including Indian cuisine. The simmer burner is great for sauces as well as soups. The only thing we didn't care for so far the griddle attachment they include. The temperature ends up being so uneven across the surface you'll end up with half a pancake cooked nicely and the other half burned. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range - Cooks food fast and tasty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new range, however having it delivered was a hugh hassel. I rescheduled the delivery, then cancelled installation which lead to a very rude Best Buy employee calling to advise that "Best Buy is not in business to deliver appliances and not install them". I paid $849 for this item, which was well over the $399 required for free delivery, Two more scheduling attempts and the range was finally delivered with a five minute notice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    This stove is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting this stove cooking and baking have become so much more enjoyable. The quick boil feature allows you to get cooking faster. The stove heats up to its temperature super fast. The only drawback is the racks are hard to properly arrange height wise due to the sliding rack feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    awesome features great price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used this a few times since purchased. Easy to use with many features. Convert to connection worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Love the new stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased this as a replacement stove just to update appliances. It looks fantastic. The center burner for the larger pans and the included griddle is a great feature. The convection over works perfect everytime and the temp is spot on. Would reccomend this stove to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Full of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove had it all. I cooked a ham with side dish and rolls all at the same time. Great for holiday dinners. I'm finding new receipes for the griddle. Only little problem is that the front burner has a large flame. Need to turn it down for most pans.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    great buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new stove. Easy to clean( use windex after cleaning black top)Oven heats up quickly. Lots of room on the stove top.Very satisfied with our purchase.Plus we got a great deal at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove for the Semi-Pro chef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've never had one, I would say this stove would be 1 step below a Viking or comparable high-end stove. My previous stove was an entry-level gas stove with open burners and the gas flame constantly running. The problem with that is if you open a window, it would sometimes blow out the gas flame (read: potentially dangerous). I am happy to say with this stove, that issue is solved. This stove is gas, but with an electric starter. It is also a closed burner stove, so no worries about getting runaway food stuck inside it. It features 5 variable sized burners, so you have the choice when cooking different types of food in different sized pots. Even though I have top of line aluminum pots, I would suggest getting cast iron pot, which i did as it cooks more evenly. Overall , a great stove. I would definitively buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stainless steel convection oven meets all the needs of my family. The temperature comes up quickly and is accurate. Convection oven fan is quite, The various sizes of the five burners are convenient for pan sizes. Best Buy had the best price of the stores that I compared it with. Delivery was on time, fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove. It has an interchangeable griddle plate & it heats up so quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Super nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Burner grids are super nice. Lots of space and options for heating, warming, keeping things hot, and the replaceable middle burner with a griddle is great. The heat up time for the oven in unbelievable! Almost before you can get a cake mix ready, it is preheated. This has proved to be an excellent replacement for our old unit. Would highly recommend to any one looking for a very nice gas range/oven.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Excellent Value with lots of extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this model seen at 2 other retailers, went home to check prices on line. Huge price difference at Bestbuy.com. Ordered it immediately, was able to set up delivery, which was free with free haul away. The convection oven is wonderful. Cooks in less time, at a lesser temp. The temp probe for roasts and such works great. It's beautiful and very easy to clean the top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some good qualities, some bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the stove has many great features, there are many things I feel should have been designed better. The oven door and the storage drawer fronts are extremely thin. I feel like they are going to get damaged very quickly. The storage drawer does not glide easily when opening or closing and it almost feels broken. There are also very badly placed sharp screws right next to the thin aluminum gas lines. The screws can very easily puncture the gas lines. The one screw did gouge my gas line, but did not go the whole way through. In order to make the stove lighter to carry in, I tried to remove the oven door, which should just slide out, but did not. I tried every angle to get the thing to come off but ultimately ended up leaving it on. As I was wiggling it into the opening for the stove, the door decided to partially come off. The hinge on the left popped out like it should have done on my earlier attempts but the right one would not release. The hinge has to be in an open position and some little thing has to be moved in order to re-attach the door. Sounds easy but let me tell you it is not. The hinge has soo much pressure that you have to use something to pry it open without damaging the oven coating. Do not put your finger near the hinges, the can very easily get broken! After 45 minutes, I was finally able to get the door back on but ended up damaging it in the process. What a horrible experience and I hope it never falls off again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Griddle, Heating speed

    Rated 5 out of 5 stars

    Top notch performance and appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is great. Boils water very quickly. I love the flat grates and the interchangeable griddle is awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    I LOVE IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my new range for just over a month now and I LOVE IT! I still haven't used the convection feature, so I can't speak to that, but it heats up quickly, the pizza feature is amazing, and I love having 3 racks. The burners do well.....I wish I had two 'normal' sized burners though and only one 'super boil' instead of two.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Great oven for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking oven for the price. It has many features and heats quickly.

    I would recommend this to a friend
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