Customer Ratings & Reviews
- Model:
- FGPC1044U1
- SKU:
- 6354644
to a friend
Customers are saying
Customers consistently note that the Gallery 450 Sq. Ft. Smart Portable Air Conditioner struggles to adequately cool larger spaces, with some reporting insufficient cooling in rooms exceeding 300 square feet. Issues with cooling performance were also reported, including a significant decrease in effectiveness over time for some users. A few users experienced mechanical problems impacting cooling ability. The unit's cooling capacity appears to be a significant concern for many customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling performance
Can’t cool down the room during the day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t cool down our 10x10 room during the day.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey, Eddie! Thank you for taking the time to share your experience with us. We recommend making sure that the unit is not too big/small for the area that you're cooling and that the unit is not in direct sunlight.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Smart Feature Not Working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this smart AC unit for my room, to help my room cool. I have had it for 4 days now and it's been impossible to get the unit to connect to a Wi-Fi signal. I've tried the suggestion of different resets & different devices and still having gotten a reply for Frigidaire.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing your concerns to our attention, SmartHomeGuy! So that we are able to gain more insight and assist you with any connections matters, please reach out to us at 1-800-311-4667 Monday-Friday 8am-6pm EST. Kindly, Ciara
- Cons mentioned:Cooling performance
It takes longer time to cool down a room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 5 to 6 hours to cool down a 300 sq ft room and the wifi connection doesn’t work at all. Nobody is answering on the customer service contact number.
No, I would not recommend this to a friend Works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great even now. Keeps cool fast not to noisy. Nice looking and easy to clean
I would recommend this to a friend- Cons mentioned:Cooling performance
Great AC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this has bad reviews. It works well. We have it set to turn on automatically at 5pm so that it's cool by the time we get home from work. It syncs well with the Frigidaire smart window unit that we also purchased. Have not had any issues at all (used for one full summer). Took off one star because our living room doesn't get super cold, but it cools the room enough to be comfortable. Granted, we have a huge living room (roughly 20ftx15ft), and it opens up to a foyer that's 10ftx6x, so it's easy for the cold air to dissipate. It's also way bigger than I'd like, so make sure you break out a measuring tape. Overall, happy for the convenience and the sleek look.
I would recommend this to a friend - Cons mentioned:Cooling performance
Another Portable AC to the Landfill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something to note regarding the Frigidaire Gallery 12,000 BTU Cool Connect—if it starts acting up (before your yearlong warranty is over), you'll have to cut the cord and throw it away (no corporate recycling program) to receive a replacement. They do not offer repairs. I bought this unit last summer to use for the season. It performed well but then started to have a loud rattling noise at the end of the summer and couldn't cool a 10x15 ft bedroom very well. After some back and forth with customer service, I understand that I can receive a replacement unit under my one year warranty, but will have to cut the cord and dispose of the unit myself—no recycling program for a $600 unit that I bought because of its energy efficiency. I was told by customer service that I could look up my city's local recycling program. If that's the case, how many of these units have ended up in a landfill? Would not recommend.
No, I would not recommend this to a friend
