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Customer Ratings & Reviews

SKU:
3552105

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,728 reviews
  • Rated 5 out of 5 stars

    TV stand assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald was so efficient, Friendly and wore his mask and booties, he is very respectful .he did a excellent job putting my TV/Fireplace together ! I love this TV stand, it has great quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly, skilled and very patient as multiple units arrived damaged so it had to be pieced together to get one good oiece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen Best Buy sent to assemble my entertainment center were absolutely professional and knew what they were doing! I'd recommend this service to anyone needing product assembly in their home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cadenza quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job putting this furniture together. Looked like it had a ton of parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Respected my space while installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and smart people. Kind and very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Great respect for my home and needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembled my Movie Theater Chairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each & every guy was very polite & respectful. They did a great job assembling my Movie Theater chairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Price is way too high service was great though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were great late but they were able to assemble the tv stand I order reason why I paid for this service was I tried to do the assembly myself but the tv stand broke apart the price is way too high though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Delivers Oliver Homestead Office Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents, Chris and Andrew did an excellent job assembling our chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the Geek Squad came in assist with putting up my new purchase getting everything programmed for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad build my tv/fireplace quicklu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and productive crew. They kept their distance and wore masks. I taught them as professional workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who do you wanna call? Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys gave me an excellent service-very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived 5 hours late, brought my TV up and said it would take too long to assemble, (I paid extra for the assembly)accused me of being hostile and just left without assembling my console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged item & badly assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "0" star's my item was damaged ! It's been a whole month, I never thought I would get serious like this from BEST BUY . I've always ranted & raved about BEST BUY, now this transaction has stained my experiences. I always speak highly of BEST BUY. I've been waiting days for my assemble, no call no show. Then received bad service over the phone & in person. Hours of wait time on the phone. At this point I'm overwhelmed with it all. My item is damaged & badly assemble. The young man said , they're only paying us $50.00 , what did you expect. God knows I want this all behind me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare furniture installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv install was fine and organized. The furniture box was very damaged on arrival. They struggled to put it together. One of the shelf’s ended up being cracked. They have yet to replace it Best Buy is the worst at customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly speed, Overall performance

    Rated 5 out of 5 stars

    Geek Squad Team is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents assembled my Costway tv stand in lightening speed! Worked together, were professional and made sure stand was sturdy, everything was in order before I signed off! Would definitely use them and recommend them! Worth the hassle of doing it yourself! Sit back and watch or go about doing chores!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Geed Squad has what it takes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were so helpful in setting up my TV stand and getting my existing TV connected to my existing soundbar and the internet. Neat, professional and thorough. They verified that I was happy with installation and working of tech before they left. I've used them before and I'd use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Excellent Delivery and Assembly Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the delivery and assembly was a bit pricey, since they only had to deliver it 7 miles from the store (though it turns out they actually came from another store about 1 hour away). Nevertheless, the gentlemen that delivered and assembled the sideboard were wonderful. They were very nice and professional and did a great job of the assembly, even making sure to show me everything when it was completed, opening and closing the drawers and doors to ensure they all worked properly. They also cleaned up the area they worked in and took all the trash with them. I could not have asked for a better delivery and assembly experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful console for my new 77" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that put together my new console did a wonderful job. They fed the cords through where needed and left me with a beautiful piece of furniture... I couldn't be happier! Oh, and they also cleaned up everything and left me with nothing to do but enjoy everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv stand insatllation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jesse from the Greek Squad did an excellent job assembling my 55" tv stand. They were quick and efficient and they cleaned up the mess. I would highly recommend this service for older people like myself.

    I would recommend this to a friend
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