Customer Ratings & Reviews
- Model:
- 010-02469-00
- |
- SKU:
- 6474530
Customer reviews
Rating 4.5 out of 5 stars with 472 reviews
(472 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the DriveSmart 66's ease of use, accurate GPS navigation, and clear screen. Many appreciate the lifetime map updates and convenient voice command features, finding the device easy to operate and reliable in getting them to their destinations. However, some users experienced issues with battery life and reported that the volume could be improved. A few also noted occasional performance glitches.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good GPS in a nice, small package...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Garmin DriveSamrt 66 - Garmin has crammed a lot of tech into this little box. I've put around 5,000 miles on this device over the first month of operation, including a 4,000 road trip that included multiple trip changes enroute using the voice control. Most of the time this was pretty seamless. In a nutshell, here are the highlights, and some lowlights... For reference, the device is being used in a 2015 Honda Accord XLE... The good... - Route calculations are pretty quick - seldom taking longer than 4 or 5 seconds. There is no aural message when it recalculates, it just does it - a plus in my book. - The unit can use the car audio through an AUX port, or entirely over Bluetooth. I used the AUX port, using the plug provided in the device charger (and my own cable). I used this mode so the Garmin controlled audio when notifications were made, they didn't compete with the music. - To get the most bang, use the Garmin Drive app on a smart phone which provides traffic, weather and amenities notifications. Delay notifications for the most part were pretty accurate, albeit I didn't use it in really congested areas. During the trip, we were rerouted due to a road closure without a hiccup, saving a headache. - Using the "OK Garmin" interface, searches for rest areas, fuel and meals are now easy to get, and can be added to the current route without touching the device. - The device is pretty light, the ball suction stuck to a dash-disk without any issues, even during hard braking or cornering. The supplied power cord was ample for my use, and the extra fast-charge port for a phone is a nice touch. - Audio played on the phone using the media player was acceptable, and provided decent separation and clarity. If you want hands free Pause, Play, Next, or Replay functionality, you'll need to use Alexa, which I didn't enable. "OK Garmin, Show Volume" will display the control for use though, for example. - Route planning options for fastest, shortest or cheapest routes (avoid tolls) are easy to use. - The unit responded to when power was provided to the plug, and when it was removed - it turned on and off with the key. - My phone is a 4 year old Android, Drive and other functions appeared to work well. - The Drive phone app works with all Garmin Drive enabled devices - the same app runs an RV-890 in my tow vehicle. - Updates are over Wifi, so for me, it can update in my car in the driveway using my home hotspot. Most updates are pretty quick, but full map updates can take 30 minutes or more. - For the most part, the "OK Garmin" voice interface work well. Most searches worked just using the name of a location - "OK Garmin, go to Devil's Tower National Monument". If there are multiple responses available, voice commands can scroll the list, select the desired destination, add it to a current rip, or be canceled. Critique... - When you open the box, there is a label stating "This device is ready use...". It's not. I returned my first one when it didn't turn on out of the box. After 30 minutes of charging, it wouldn't turn on. The replacement unit did the same thing. Instead of taking it back, plugged it into the car charger and left it - after around 45 minutes of driving around, it turned on by itself. I'm sorry Best Buy, as the first unit was also probably functional, but... - Only 2 data elements can be displayed on the bottom of the display, and speed can't be removed. I like to have Speed, Altitude, Time of Arrival, and Distance to Arrival - so I have to adjust it if I want to change. The DriveSmart 86 8 inch display will provide up to 4 elements, but the 76 7 and 66 6 inch displays only provide 2. My 11 year old Garmin Novi (5 inch display), which this replaced, provides 4 elements... - The Drive phone app (at least Android), doesn't have a quit function. Once you load it, it becomes a service, not an app. To turn it off, you have to go into Android, and disable it, or, forget the device. Since it does use some battery, it should have a "Quit" function. This issue is a bigger problem when 2 phones which talk to the same device are present they compete, and it isn't pretty. Such a simple fix for what can be a really annoying problem. - When playing music (I use VLC for Android), when the Garmin turns off, the phone plays for a couple seconds until it senses the disconnection. Not a Garmin issue, but worth mentioning. - When playing music through the Garmin, the sound quality is a bit less than playing directly off a flash drive, which I usually do. I suspect much of this is since my phone only has BT 4.0 - newer phones with a more recent version of Bluetooth will probably have better chips, and better sound quality. - There were some locations "OK Garmin" just didn't understand. For example, "Go to La Grande, Oregon" didn't result in a find. Turns out with that location, it wanted "Grande" pronounced "Grandee" using 2 syllables. So some practice may be required. Saying the full address instead, usually got good results. Indifferent... - As I noted earlier, while the device may be Alexa capable, I chose not the enable it. I'm wary of personal assistants in general as their primary purpose is to track user actions in order to target ads. Not using Alexa didn't notably inhibit the functionality I was looking for out of this device. - I suspect my criticisms or appreciations for this device would apply also to the DriveSmart 76 and 86 units also (although the 86 should be able to display more data). - My old Garmin Novi had an "At the pump" app that I really liked for tracking fuel mileage and usage - especially on trips. I really wish Garmin would add this back as an app. In summary - I'd definitely recommend the DriveSmart 66 to anyone looking to use a standalone GPS in their vehicle. The display is very crisp, calculations are pretty quick, and overall, the Drive app is worth running when on a trip.
I would recommend this to a friend- Pros mentioned:Map updates
Rated 5 out of 5 stars
Garmin DriveSmart 66 - Best in Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garmin DriveSmart 66 has the best overall. It has the best-in-class directions, points-of-interest data, driver alerts, and free map updates with the best multi-touch display. Did you know if your accustomed to using you phones GPS and use you lose cell coverage, you also lose GPS. That’s why purchasing Garmin GPS is a must. Imagine trying to find a location and losing cell phone coverage. With Garmin it’s uses Satellites, which mean it’s extremely unlikely your are going to lose GPS coverage.
I would recommend this to a friend Rated 5 out of 5 stars
A GREAT PRODUCT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great Navigator it is completly updated and so happy I bought this one .. Easy to use and very wonderful directions . Some states like Mass changed their exit numbers and thiis navigator has all the correct exit numbers.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 2 out of 5 stars
After a year be careful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this product for a year and a half now and i use it for work. The battery life is TERRIBLE and now it will turn on at all. For 300 that i paid for at the time i feel like it wasnt work the cost. Had a one year warranty and now im screwed. Works perfect other than that. Just doesn’t last long.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Garmin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not every car has a GPS ,this Garmin is great. Very easy to program and super easy to read and hear .
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
GPS Greatness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great GPS. One of the best ones I own. It works great and keeps me on track with my daily drives. Highly recommend this GPS.
I would recommend this to a friend Rated 4 out of 5 stars
An upgrade/update worth the cost!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older Garmin Nuvi 54 with the Garmin Drivesmart 66. Being able to transfer and edit older favorates was a plus. The 6" screen enhances the view. A Blue Tooth connection and access to my cellphone and voice activation is a plus. I got tired of suction cups and with with a spring-locked Dash Mount with a 3M Tape Sticky. I added a storage case as well. A couple of trips around town. A 3 hr road trip tomorrow should verify somethings.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
GPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for work. Work miracles for me due to we can’t use our phones for the GPS. It’s not to small nor to big perfect size
I would recommend this to a friend Rated 5 out of 5 stars
It’s like having a car with the newer features !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the voice activation/control …still learning how to use all its other features !
I would recommend this to a friendRated 2 out of 5 stars
GarminSmart 66 malfunctioned while driving.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Garmin DriveSmart 66 froze and stop working in a middle of a trip more than once and could not be turned off while it was getting hot. I was afraid that it may burn up. I plan to return this unit.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I apologize for the issue and inconvenience of your Garmin DriveSmart 66 freezing during your trip. For troubleshooting suggestions related to the issue, please visit https://support.garmin.com/en-US/?faq=kR2iosXCgLAxOfacw9jXP9&productID=721098&searchQuery=frozen&tab=topics
Additionally, Garmin navigation devices and dash cameras are designed for the automotive environment and are certified to meet the required international product safety and battery safety standards. It is normal and expected for the products to become warm or hot and remain safe for use in warm climates with full sun exposure. The temperature of the device itself can exceed the specified maximum operating ambient temperature for the device and remain safe for use. Always follow the device use and care instructions contained in the product manual found here: https://www8.garmin.com/manuals/webhelp/GUID-6E5DFD2E-EEE4-4EF3-89BC-AACD1B4936C7/EN-US/GUID-EC6A957A-1E9A-40E7-9112-7F53FBC953F9.html
Rated 1 out of 5 stars
Software update makes it unusable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks pretty sure it’s the software update. My mom bought the exact same one six months ago works amazing so I bought one. It was crap wouldn’t work at all. I thought maybe it was faulty so I took it back week later. They sent me a brand new one exact same problem does not work. I’m thinking it’s a software update because my mom has an updated her since she got it. Hers works fine. I would never buy it again. I wasted $200 on this thing and there’s nothing I can do about it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm very sorry to hear about this, Samantha! Please get in touch with our automotive experts at the following number for further assistance with this.
1-800-800-1020
Monday-Friday 7 a.m.-7 p.m. CST. Closed weekends and holidays.
Rated 1 out of 5 stars
My Garmin drivesmart 66 Experience
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with this item compared to the Drive smart 65 is frustrating at best! It locks up at the wrong time during commute and causes wrong turns, tells me to turn right instead of left! I have always loved and used Garmin products the way I love and drive Jeep Grand Cherokees! This is the worst Garmin product I’d ever want to use with my Jeep!
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Should you encounter a routing discrepancy there is troubleshooting that can be completed in order to find cause and resolve. Start by visiting support.garmin.com.
- Pros mentioned:Ease of use, Map updates
Rated 5 out of 5 stars
Garmin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to get set up, if you read the instructions. The map view is very clear and real traffic actually works . I'd buy again if i needed to.
I would recommend this to a friend - Pros mentioned:Ease of use, Map updates, Screen size
Rated 5 out of 5 stars
Great value, very helpful for driving.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Big, clear screen, easy to use, and links to phone, with over wi-fi map updates. I like this vs using my phone to navigate, as when you get a call on the phone it puts the phone screen over your map. But with this Garmin, that's not an issue.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Old School for an Old Car
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm driving a 10-year-old car, and though it was one of the vehicles with navigation early in the game, I missed having a dedicated device to help me get around, plus the OEM navigation was very "clunky." Navigation with the DriveSmart 66 is a dream. Large, bright and clear screen, voice control, customizable features and views, and consistently great directions. Couldn't be happier.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product that is super easy to set up and use. I took a trip out west to meet friends and family. Not long after leaving the airport i had NO cell service. This device kept me on route and delivered me to the remote area I was traveling to. I have owned a couple of these over the years and they are great!
I would recommend this to a friend - Pros mentioned:Ease of use, Gps, Screen size
Rated 5 out of 5 stars
GPS get better & better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use my Garmin GPS because i do not want to lower the charge on my cell phone. This brand new DriveSmart 66 is easy to use. My old one was a little smaller & this seems, for me, to be a great size. I have been lucky to visit Italy, Croatia, Slovenia & many other countries WITH TOTAL CONFIDENCE that my Garmin would get me to the right place & it did. Not 1 error. I love my new Garmin & I would be lost without it.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Great Screen Size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great screen size. Accurate directions.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Garmin GPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system works as I had wanted. It is easy to install. I am very happy with my purchase
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Garmin - DriveSmart 66 6" GPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great easy to see and use good display definitely worth the price
I would recommend this to a friend








