Customer Ratings & Reviews
- Model:
- 010-10997-07
- |
- SKU:
- 5257968
Customer reviews
Rating 4.4 out of 5 stars with 242 reviews
(242 customer reviews)to a friend
Customers are saying
Customers enjoy the accuracy and ease of use of this heart rate monitor, frequently praising its compatibility with various devices and comfortable fit. Many appreciate the reliable connectivity and syncing capabilities, along with the positive feedback on battery life. While some comments highlight the heart rate tracking feature, there are no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Doesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this heart rate monitor for only 5 months before it started to peel. After 6 months it stopped working. I took care of it as instructed. I decided to spend more money and upgrade my activity watch to have a long term savings instead of having to continuously replace this monitor. It is also inaccurate unless worn just right and it can get uncomfortable.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works as described.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with another product that I returned. I don't have info on it, as it was returned.
I would recommend this to a friendRated 3 out of 5 stars
Typical heart rate strap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a typical heart rate strap. Pricier then they use to be.
I would recommend this to a friendRated 1 out of 5 stars
To hard to set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up was not that easy. Wasn't able to get a good measurement.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry you had a hard time setting up your HRM. Please try the steps found in this link: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={7d0dc6c0-4ffc-11dc-4ec8-000000000000}&kbName=garmin. If you continue to have issues with the measurement contact Garmin Customer Care: http://www.garmin.com/us/support/. Thank you! ~QKO
Rated 2 out of 5 stars
Will not work like Polar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the replacement plan for my polar HR& monitor. I brought it in to replace and Best Buy no longer sold them :(. I purchased this based on the wording saying that it would work with Iphones. It does not work like the HR7 and I returned it immediately.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't fit my 18 year old so I had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
stay away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awful product. i tried to install this to measure my heart rate while rowing. it was confusing. the instructions are jibberish and the product did not work. i finally returned it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Works ok but wears out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the service plan. It will wear out after 500 hours of use and changing the battery does not work!!
No, I would not recommend this to a friendRated 1 out of 5 stars
flop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it said it worked with Ipad. I bought it as a gift and when she tried it out it would not work with her Ipad2 or her IPhone 6. I took it back and I was there on Monday but the last day to return was Saturday so I got store credit instead of my money back. I still can't figure out what I am going to buy. I will think long and hard before I shop here again.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking the time to review the Garmin- Heart Rate Monitor. The Heart Rate Monitor is designed to pair with other Garmin devices such as a running watch or bike computer. The heart rate data could then be transferred to compatible Apple products through Bluetooth. For a list of devices and compatible smartphones please visit www.garmin.com/ble. Garmin Customer Care would also be happy to assist you with finding a device that can track your heart rate and then transmit that information to a compatible smartphone. Contact information for Product Support can be found at www.garmin.com/support. Thank you again for your review. -JFH
Rated 1 out of 5 stars
Can't review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the sales associate that this would work with the Applefit app and the Garmin app. I can't get it to sync with anything. The Garmin site doesn't even list it as a product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to take back off to check battery on the day it arrived, the screws on the back are so delicate they immediately stripped from the screwdriver. Took back for refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drove 50 miles round trip to purchase this HR Monitor that is defective. Can’t get it to work on the Concept 2 Ergometer!
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't get it to connect. Ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant say how it works because I could never get it to connect. Uggh.. waste of money
No, I would not recommend this to a friendRated 1 out of 5 stars
cannot change battery yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must send out to have battery changed on wrist part. $35+ shipping not worth it
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for taking time to review the Heart Rate Montior. This Heart Rate Monitor does have a user replaceable battery. The sensor module will un-snap from the strap, and then there are four screws that can be removed in order to change the battery. Instructions for changing the battery can be found in this link: http://static.garmin.com/pumac/HRM3_Instructions_ML12.pdf. Thanks again for the review. -JFH
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
very good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.been very happy with vivo fit and this heart rate monitor will tell you try it you will like it alot
I would recommend this to a friend - Pros mentioned:Accuracy
Rated 5 out of 5 stars
Put on and go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it is easily adjustable and doesn’t rub. It works really well with my Garmin 735x to find my threshold. Definitely recommend. Easy cleaning.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect Heart Rate Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described, this heart rate monitor pairs well with my new Fenix 3HR and my Edge 1000. Comfortable, it also has a very long lasting battery.
I would recommend this to a friend - Pros mentioned:Accuracy
Rated 5 out of 5 stars
Very Accurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using this with my Vivoactive HR it takes the accuracy level to a perfect match to the Tele-Pulse Monitor at the gym! Hardly noticeable!
I would recommend this to a friend Rated 4 out of 5 stars
Works perfect with Garmin GPS watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than initial adjustments for elastic band, setup was quick & easy. Synced flawlessly with watch.
I would recommend this to a friendRated 2 out of 5 stars
Good until battery needs changing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 2. Mainly because of devices they sinc with. First one stopped working after two years. Second one, the tiny screws corroded and could not be removed when the battery needed changing. That one lasted a year. Went through 2 batteries.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm really sorry to hear you had such a terrible experience. If you haven't already, I would recommend discussing your concerns with a support representative as they may want/need to log a ticket to determine why you're seeing these failures. Thank you!  www.garmin.com/us/support -JPK

