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Customer reviews

Rating 4.7 out of 5 stars with 77 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 5.0 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I like the fact that I don’t have to worry it breaking the glass, sustains it’s charge, and also dint know it was water resistant n that’s a plus for me so I don’t have to remove it all the time while washing dishes . Pretty good watch am glad I can truck my steps and also it was affordable.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Jenny Garmin

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Oled screen, Sleep tracking

    Rated 3 out of 5 stars

    Not quite there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want it to like this so called smart watch. It has some cool features and really bridges the gap between smart watch and hybrid . Battery life is amazing. It seems like it has everything I was looking for in a smart watch except for the touchscreen. I really wanted a touch screen. But no dealbreaker. I did not like the fact that my sleep was not being monitored correctly especially after trying some of the other options out there in the past I slept during the afternoon one day and I did not monitor my sleep at all. I thought I would use the esports feature but I let it fall by the wayside.This watch is for someone out there but that someone is it me. I am definitely taking this back.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and experience with the Instinct Esports. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
      Thanks Jenny Garmin

  • Rated 5 out of 5 stars

    Simple & effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything i need it to do without being over complicated. I’m constantly in the gym so being able to count my calories now really helps. But i use the esports widget when i do 5-6 hour gaming sessions which is a nice little feature.I’d definitely buy another one in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Bought it so i could wear it at work (electrician) and get messages and tracking info. Very dependable and rugged. Does everthing i need it to while not needing to baby it like an apple or samsung watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym useful for timing workout sets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this and loves it. He likes to see what all it can do and at the gym too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin watch replaced my Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. It was recommended by my daughter who has had one for three years

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Leaps and bounds better than Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Apple Watch with this gem. I like the durability and the battery life is OUT OF THIS WORLD. I took mine on a 5 day hunt. Using the "breadcrumbs" GPS feature (without phone connected), weather, and other features it still was at 1/2 charge when I got home. I like the physical buttons and the "find my phone" actually pings the phone until you find it.... not once so you have to button smash your wrist.... (cough cough....Apple). BUY THIS WATCH if your about having something that actually works and has useful features. DO NOT buy this watch if your hipster friends will ridicule you for spending money on something "non apple" because they "fight the machine."

    I would recommend this to a friend
  • Pros mentioned:
    App, Durability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for almost 2 years now. None of my fitbits lasted that long. It has gotten wet, dropped, banged against the wall… I’m very clumsy. It’s still working along with all the features. App is very easy to use.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Jenny Garmin

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great functionality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has everything I need to monitor my activity and daily caloric output. I have worn it in the sauna, as it's rated to go up to 140 F, and have had no problem whatsoever. I got the watch for the shock absorption, as I train in martial arts and wanted to have a watch that could monitor my heart rate and not break due to force, as Samsung watches have broken during training before. This watch is as resistant as it claims to be.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son, over a year and the watch still working as new. Lot of features. Great watch. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Yes I know it’s a 5 star but worth the read!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure, 1 reason I am writing this review is because Best Buy give you points that can be redeem for coupons. However, this watch is everything you want it to be at a affordable price. If you want it to be treated more as a smart watch, it has all kinds of functions (some I still keep discovering) Or if your like me and just like a old fashion looking watch with a few bells in whistles, then this is perfect for you. Absolutely love 10 out of 10 Would highly recommend -Battery lasts about a week. I usually charge every Saturday night -Seems pretty durable. I work a blue color job and have yet to crack the screen -as comfortable as any other watch I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good fitness/GPS watch with "Smart" capabilities

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Fitbit Charge 3. Improved HR tracking, notifications that reliably work, and much more readable display. Battery life tends to last me 1.5-3 weeks between charges depending on how much I use it. Even 5% backlighting is adequate for nighttime use. I prefer the old-style LCD display as it sips power and I rarely have to take off the watch. Haven't use the Esports feature but seems like a nice-to-have if you stream. I have noticed that items like sleep tracking and body battery are less reliable if you keep odd hours (e.g. changing between day and night shifts, midshifts) but if you keep a regular schedule they seem pretty accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Samsung active 2 to this garmin instinct esports. And it does a better job of tracking my steps and stairs. And alot of other functions. Really easy to setup. Great better life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price with a sleek stylish look. Garmin also offers good support. My only problem is the directions to operate are poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my husband mainly so he could keep a check on his blood pressure. He loves this watch it connects to his phone he gets his txt alerts and call alerts without having to pull out his phone. This watch does so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Altimeter, Battery life

    Rated 5 out of 5 stars

    Great watch! Would buy again!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my daughter and she loves it! It is lightweight and large. Easy to read at a glance. Battery lasts about 2 weeks before recharge. Durable and accurate. You must install app to read overall metrics for the week for instance. Accuracy results appear to match all activities. Altimeter seems accurate too as we live in the high desert.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Jenny Garmin

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Takes me back to my childhood

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy smartwatches these days have bright screens and a lot of things to drain the battery away. Not this watch, since there is no touchscreen and everything is in b/w, the battery lasts an amazing long time (days). There is even a backlight button which reminds me of all the Casio watches I used to have. I am willing to call these watches "detox" just like the basic phones people buy nowadays for the same reason. Yet, while it is basic looking, it does have a hefty amount of features. It can read any sort of notification on my iPhone, even discord messages. With a WearOS (the google smartwatches), you can't do that. It can display any notification coming in, albeit you have to press the buttons to view them which I think might be annoying for those used to touchscreen (but I love it). I don't really have anything to say about the sport and activities feature, they are decent at least and not off by a lot. I tried the esport feature which I don't see a lot of people here mentioned, even downloaded and streamed with their STR3AMUP software to show my heartbeat on stream. I don't think it's very accurate, but its a cool feature to have and see.

    I would recommend this to a friend
  • Cons mentioned:
    Customization, Oled screen

    Rated 5 out of 5 stars

    Way better deal than it's competition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the only thing this watch can't do that it's competition does, is allow customization of the interface. Smartwatches with touchscreens just aren't worth it compared to this. Not until they get a lot cheaper, at least.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Easy to use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME WATCH!! Battery lasts at least 4 days or so. Lightweight. After reading the instructions, very easy to use.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. Jenny Garmin

  • Pros mentioned:
    Durability
    Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    battery charge issue in just 10 months :(

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for 3 stars is because after only 10 months of gentle use the battery started draining every day after a full charge. So its best quality is now its main weakness. The watch seems to otherwise have some appealing features, and durable design. Upon contacting Garmin about batter draining issue I was offered a replacement with a refurb watch and only 3 months of additional warranty on the replacement. This is disappointing. Searhing online I see this batter draining is a very common issue reported by many others, so future buyers beware!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and experience with the Instinct Esports. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
      Thanks Jenny Garmin