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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 96 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the vivoactive HR Smartwatch's activity tracking capabilities, praising its accuracy and comprehensiveness. They also appreciate its long battery life and quick charging capabilities. The built-in GPS and 24-hour heart rate monitor are also well-received, with users finding them convenient and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-96 of 96 reviews
  • Rated 5 out of 5 stars

    Record it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Garmin. It records everything I do. It keeps track of all my work outs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves his Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good watch with several features that other watches don't have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid full featured wearable with many good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it regularly and with multiple sports. Really love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because it rated well for swimming. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch for old people to monitor them self for health reasons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be happier with my purchase. Super accurate GPS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has bought this watch twice! He loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good motivator but not sure how accurate it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had back surgery and I like the way it reminds me to get up and walk. Not sure about the accuracy because it is much different than the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought on some one elses request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift. employee well versed in the item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive item that has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Garmin vivoactive HR, because the model I currently own is, (although only 2.5 yrs old) is no longer holding a weekly charge. That model no longer appears to be available, so I went with the HR. When I tried to pair the watch with the Garmin app, the watch took almost 45 minutes to "find" the app and pair even though the phone was within inches of the HR. After it finally paired, I set th HR back on charger and went to bed. The next morning, the HR was no longer paired, I attempted to pair watch and phone again, gave up after 3 "failed to transfer" messages and almost 2 hrs of frustration! Not what I expect from an item that cost almost $200!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could barely see it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was it hard to see, but is was hard to use as well. Not very intuitive.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Please go to support.garmin.com for many FAQ's and video's on how to use the device. As well, you may reach out directly from our product support team from this apge.

      Debbie with Garmin Garmin

  • Rated 5 out of 5 stars

    Garmin Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch has lasted a long time. I am pleased with it and would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way better than Gear Fit 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the Gear Fit 2, Thank you Best Buy! It was counting floor as I walked around my flat yard. So far the Garmin has been accurate on my steps and no floors counted yet. I do need to walk outside for 20 minutes to calibrate it even further. So far I am pleased with this.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Doesn't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a 12 month warranty; last 14 months. I started having problems with it a little after a year of light use. Six months after that it is useless: won't sync, won't charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    watch just resets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch just reset it self The watch keeps resetting its self, then turns on with the wrong time and date. All data is lost.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Hello Eric, Thank you for taking time to post a review on the vivoactive HR. We are sorry to see that you are having trouble with your device. A watch resetting randomly is unsual and something that we would want to take a closer look at. Please visit www.garmin.com/support to find some troubleshooting resources as well as contact information for our Product Support teams. We would love an opportunity to assist you further. Thanks again for your review. -JFH Garmin

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