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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the heart rate tracking, battery life, and ease of use of the Vivosmart HR Activity Tracker + Heart Rate. Many appreciate its water resistance and sleep tracking capabilities, while some find the size and display could be improved. Positive feedback frequently highlights the accuracy of its features and the value for the price. A small number of users experienced syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,383 reviews
  • Rated 4 out of 5 stars

    Great for keeping up with steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great. Love not having to look at my phone for every notification. The only thing I don't like is that the heart rate is hit and miss.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for taking time to review the vívosmart HR.
      We're happy to hear you're enjoying the watch, and wanted to offer some tips with regard to heart rate.
      The optical heart rate sensor on your vívosmart HR uses light to penetrate your skin and estimate your heart rate. This allows you to get heart rate information without the need for an external sensor. To ensure best possible accuracy, follow the below guidelines.

      * Ensure the device is snug tight to the point it cannot move up and down your wrist but not so tight as to limit circulation
      * Wear watch on the outside of your wrist, away from your wrist bone
      * Avoid wearing it over dark tattoos
      * Ensure the watch software is up to date (update with Garmin Express, if needed at https://connect.garmin.com/en-US/start/)
      * Ensure the green lights (LED's) are functioning

      If you're needing further assistance, we'd be happy to help. Please contact Garmin Customer Support directly. You'll find contact info and hours at the following link: http://j.mp/GRMNSupport

      We value your feedback. Thanks again! *CG Garmin

  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    I LOVE it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many fitness bands and a few heart rate straps. While I prefer the straps, I hate having to wear them just for an accurate reading, especially when I want an all day reading. After trying out a few different bands, this one is my preference for the HR in the wristband. I will admit the vibrate reminders to get up are a nuisance at first, but I actually ended up looking forward to them as a good excuse to get up from my desk! I'm definitely buying one for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased for myself but decided to give to grandson, age, 15! He is very impressed with all the features esp. How well he slept! He tracks his steps & being very athletic, its a great gift for him! I received the FitBit HR for Xmas, but wish I had the Garmin!

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your positive review! We're happy to hear that your grandson is enjoying his vívosmart HR. If there's anything we can help with or if you have any questions, please let us know: http://www.garmin.com/us/support/. Again, thank you so much for your feedback! (KS) Garmin

  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for Christmas from my husband. It was recommended by a friend of ours who is a personal trainer. Works well and great phone app to track

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your positive review of the vívosmart HR. If there is anything we can do to improve your experience or if you have questions about it, please contact customer care at http://www.garmin.com/support for assistance. ^DK Garmin

  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit because it is waterproof. It is great tracking my steps,heartbeat and vibrant if I get message on my phone so I don't miss any messages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable and easy to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fact that it has an easy read screen and you can down load it daily or every few days. You can even connect with others to meet chalenges

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. If you have any questions or concerns in the future, please visit http://j.mp/GRMNSupport to contact Garmin customer care.

      ^DK Garmin

  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch that tells me everything I need to know. I love that I beat my daily goals and it vibrates. I also love that it syncs with my phone so when someone is calling or texting I can look at my wrist to see who it is before reaching for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Water resistance

    Rated 5 out of 5 stars

    Excellent product for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for fit bit, I thought. Garmin does so much more with heart rate, weather, and sleep measurements. Plus it is water resistant. Huge plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost 5 lbs in 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing your stats helps you stay on track. This device is great for that.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Congratulations on the weight loss! If there's anything we can help with to help give you a 5-star experience, please let us know: http://www.garmin.com/us/support/ Thank you! -JPK Garmin

  • Rated 3 out of 5 stars

    Needs some improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seems to be a few bugs that need to be worked out in the software. They have released an updated in the time I have owned it which did take care of a few of the issues. I wish they would have an always on heart rate mode even if it meant charging the watch more often. I also do not find it to be very comfortable but this is more an issue of my wrists shape.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. I'm glad to hear the software update took care of some of the issues you were experiencing but am bummed to hear that you're still seeing problems. Please reach out to our support team to detail those issues so we can log the concerns and possibly open a support ticket.

      Contact info and hours for support are located here: www.garmin.com/support

      With regard to the always-on heart rate mode, you can submit this suggestion through our ideas portal. In the meantime, if you start an activity, the HR monitor on your device will remain on as long as the activity is running. That might be a good workaround for the time being, but it will definitely make that battery drain much more quickly.

      To reach the ideas portal, please go here: www.garmin.com/ideas

      Thanks again for your feedback. -JPK Garmin

  • Rated 5 out of 5 stars

    I love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on fitness watches and this one offered the most options for its price. So I bought it the day it came out and wore everyday for six months. The notifications, the customization, the scything to your smartphone, all great. Then I moved took it off bc I needed to charge it and never saw it again. It's been two months and I can't take it anymore, I'm buying a new one! Don't waste your time with the other brands this watch is for everyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked perfectly, but was uncomfortable - returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the features and functionality of this little device and since I had researched several trackers before deciding on this one, I was disappointed when I found it uncomfortable to wear. The heart rate monitor stuck out too far on the back and made my wrist hurt. I could have worn it looser, but it said to wear it snug enough that it wouldn't move, and that caused it to dig a bit. Also the band colors are so dark that my purple one looked black.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you very much for your feedback. I'm sorry to hear that you were unhappy with the shape and color of your vívosmart HR. If you have any improvement suggestions, please feel free to submit them to our innovation experts via the Garmin Ideas Portal (j.mp/GRMNIdeas) for review and possible consideration. Again, thank you so much for taking the time to write your review. (KS) Garmin

  • Rated 5 out of 5 stars

    Awesome tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the vivo fit before and liked it but I LOVE this product! Does so much more and works really well. Definitely would recommend. It's not a smart watch so if you want more of the smart watch go with the other but if looking to track stuff this is the one

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! We're delighted to hear you love the vívosmart HR!
      I did want to add the device does have several smart features, including smart notifications (displays email, text messages, phone calls, and other alerts when paired with your compatible phone), music controls, find my phone, and even weather alerts.
      If you have any questions or need any assistance with the device, please reach out to Garmin's support team at the following link: www.garmin.com/support
      We really appreciate your feedback. *CG Garmin

  • Rated 4 out of 5 stars

    Great product, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it's supposed to do but the wrist band is causing my wrist to break out with a rash.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. We're sorry to hear about the skin irritation and would like to help. Please ensure the following cleaning tips are being followed:
      -Dry the device and skin after exposure to water or sweat
      -Ensure that soap is thoroughly rinsed from the skin and the device when showering
      -Keep the skin in this area clean and dry
      -Loosen the device to allow air to circulate and dry the skin
      -Discontinue use of the device temporarily, or move it to the other wrist

      If issues persist, please contact Garmin customer care via http://www.garmin.com/support.

      ^DK Garmin

  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good activity tracker , tracks steps , stairs , run and HR

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    My new Garmin sports/health watch is perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I bought matching Garmin watches to help us enhance our daily routine for health. It records our stops, our pulse and several other items. We are both so happy with this usable gear.... and would recommend it to anyone who is concerned about health. Terrific. The Geek Squad helped us to set it up and educated us on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to run and bicycle and Vivosmart count very precisely time, HR and steps. I not a professional, so it comply my expectations. Something really great is be able to control music, read messages and knw who is calling at the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitness Tracker from Garmin. The optical heart rate Tracker is a nice addition to this class of fitness tracker. As a former Garmin VivoSmart (Non-HR) owner, The only complaint I have compared to the original VivoSmart is the thickness of the device.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We appreciate your five star review! We understand you were not so thrilled with the thickness. The reason behind the difference is to include the optical heart rate sensor. However you are welcome to submit this feedback to our engineers through the ideas portal (www.garmin.com/ideas). Best regards. Thank you. Garmin

  • Pros mentioned:
    Battery life, Water resistance

    Rated 5 out of 5 stars

    It's so much better than Fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through three Fitbits. Scratched and not waterproof. The Garmin has no scratches and Is waterproof. The Battery also lasts longer. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. Accurate tracking, nice watch design and feel. Would buy it again! When stacking it up against fitbit, it wins! Better clasp on the watch, sleeker design, waterproof, just as accurate tracking steps, calories and heart rate. The only thing missing is a single app for activity and food tracking like fitbit. But, you can't hold that against the device, it's a vendor issue because Garmin teamed up with MyFitnessPal/Under Armour. Seems like they could link over to make it more seamless while still crediting the other company (Under Armour) for user convenience.

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for the five stars! We're happy you love the device. We also understand you'd like a single app instead of logging your food separately. You're welcome to submit this idea to our engineers (www.garmin.com/ideas). Our support team (www.garmin.com/support) is also available to assist you when you have questions or are needing assistance. Best regards. ~QKO Garmin

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