Customer Ratings & Reviews

The guys were phenomenal! They were quick in and out! They were very knowledgeable in what they were doing. The only problem I had was they didn't tighten the gas tight enough so I did have to call national fuel for a gas leak. They said it happens all the time it was a simple mistake but could have been a big one.

The installers acted professionally; installation took about 3 minutes after the dryer was carried up the stairs to my second floor utility area. I've had the dryer for about a month and there are no discernable leaks. The dryer is performing as expected.

They were polite and helpful as well as being mindful of my home. Good job!

I had no problems installing or using this product.

This was the only problem I had with either washer or dryer products, accessories or hookup. One of the techs made the decision not to connect up the steam function of my dryer even after I reminded him to do so twice. He made this decision for me even after he was given the neccessary parts for hookup. He then took the parts with him so that I would not know it was not hooked up. Because of his actions, another pair of techs had to be sent out to struggle getting stacked unit out of laundry closet to complete steam hookup. Very unprofessional.

Excellent Gas Dryer, Fingerprint Resistant Black Stainless Steel is beautiful, So far Dryer working above expectation Digital control amazing. The installation performed by a contractor hired by Best Buy was outstanding, he expended a good time removing the old gas dryer and cleaning the space, old connections properly removed and discharge. With the new connections while connecting he explained was he was doing for future maintenance if is needed We also with the dryer installed a brand new washing machine also Fingerprint Resistant Black Stainless Steel that complement the quality of the equipment in our Laundry Room.

This was a great installation experience; installers were prompt and respectful, and clean.

I wanted to make sure that my new gas dryer was installed correctly and knew the Best Buy delivery team could complete this job competently and professionally, to insure the safety of this installation.

Installers did a great and efficient job and were friendly. Dryer is great and good to get protection for dryer too!

Like my washer, they simply installed it, said it was working and left. They could have showed me the functionality of the unit, but in the end, how hard is it for me to figure out how to wash and dry clothes. Works well once I got used to the temp settings, which were different than my last one

Installed my dryer quickly with no problems. I would use them again

Installer did a great job protecting our floors and making sure the dryer operated properly before leaving

he Workers were polite, fast and competent but they left much too long of a hose which makes my dryer stick out another 3-4 inches from the wall. I should have over seen the work as it was happening.

I am 99% satisfied with the gas dryer. However, the features are not easy to use. Would have liked to have a hands-on demo. The tub is larger than I expected. It's always good to have more rather than less.

The team did great job! they installed in my washer but dryer had to install myself since exhaust vent not available. they were neat and quick and removed my old appliances. the scheduled appointment on time.

Good experienced workers hooked up my dryer without any mishaps, much appreciated!

They showed up on time and were efficient about the installation, however we needed an extra piece to hook up the vent. They never ran the drier and it turned out the gas wasn't turned on in the valve for the drier hook up (it was in the ceiling... not their fault). HOWEVER I did a load of sheets and found out hours later when they were ice cold and wet that there was no heat to the drier due to no gas!!! Had they ran it after installation, I would have know this and prevented the situation. That was disappointing, but overall I'd probably recommend this service.

Love it, my parents had the same brand years ago and it lasted forever!

This is as an incredible experience! Best crew ever! I don’t know who reads this but the crew really hooked it up, it was a weird tricky install and laundry room is a bit of a disaster setup wise but they installed everything perfectly and customized things per our needs. If I were Best Buy management I would use the two gentlemen who installed our washer/dryer for literally every install in the state of Delaware!

I purchased this new dryer with BestBuy online. I would rather have their installer do the job. Since, they have the experienced and insured. They were very professional and did the job really quick. I am very satisfy with their work. Thank you.