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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,544 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job Installtion!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of the old gas range & installation of the new one was done perfectly. No issues. Technicians cleaned up afterwards & very courteous. These were the same installer who also installed my new dishwasher on the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installation for Gas Range was excellent. They kept me informed before they arrived and they arrived on the promised date/time. Installers were very friendly, got the new appliance installed, tested for any gas leaks, installed the no-trip bracket, and showed us some of the features of the oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Gas Ranger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was so humble and has professional manners. So accurate to install the gas range.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast, quick, and friendly. Nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range was installed very efficiently and well done. Thanks to Alex and team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a phenomenal experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day of a arrival we received a phone call when they were about to arrive. We were surprised to see four workers show up all of them were very friendly and knowledgeable. They were very respectful of the home. They showed us how to use some of the features on the range. The service was quick and friendly. They removed all boxes and cleaned up any mess that was made while setting up. Best delivery and installation service I have ever experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLATION WENT WELL. HOOK-UP WAS FAST. INSTALLER MADE SURE IT WAS WORKING.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Buy Gas Range Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included the gas range installation in our purchase of our new gas range. Wanted to be sure all was installed correctly. Delivered as scheduled and the installer pulled the old range out, took it away, slipped the new range in and tested it out to insure everything was working. Took about 15 minutes. Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE gas stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems were had with delivery but were resolved after a period of time. The stove itself is attractive and works well. The broiler located at the bottom of the stove would be an issue if I broiled often, which I don’t. The installers did a fine job and I thank Timothy and his team for their help and expertise. They are the reason for the five stars issued.

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 3 out of 5 stars

    Beware of the install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good. Installation was problematic. Install team claimed i needed another kit to install and would need to replace gas line due to age. They reconnected old stove improperly, which we found out once we started smelling gas. A plumber I hired was able to get everything connected in 10 minutes with no gas line replacement necessary. Of course, there was no haul away so i cannot rate that part of the service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick installation. Looks and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was wonderful. Great installer who took the time to educate us on this new product. Everything is working great. Thank you for a great installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked great. They came in worked fast and installed it nicely.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Stove install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old stove with new one. There was an extra charge because the old gas valve did not fit the new stove. Installer was professional and quick. I recommend having a wet vac when they pull out the old stove to clean the floor before they put in the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer were good and nice. they installed and my stove quick and clean. The only problem was that they did not return my call right away. I had to call them a couple times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came were on time, efficient, tidy, and friendly. I was so pleased with the experience. Definitely would recommend. Top ratings!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    oven installatoin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were timely, neat and tidy, They did a fabulous job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job installing new gas line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These contractor really know how to get the job done in record time and efficiently. They knew exactly how to remove the old line and connect the new line. They showed me that the gas worked on the range and in the oven and how to burn off the coating inside the oven. The best part was that this installation was free with the new tech program they offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fast, and done right. They were very professional and provided instruction on how to prep the oven before use.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Gas range install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install. Asked delivery personnel to level the appliance and was told it was already level. It was not level and had to do it ourselves. Leveling appliance IS part of the install.

    I would recommend this to a friend
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