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Customer Ratings & Reviews

Model:
JE740DRBB
SKU:
4846277
Your price for this item is $114.99

Customer reviews

Rating 4.3 out of 5 stars with 1574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,574 reviews
  • Rated 3 out of 5 stars

    Quality Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but is pretty small. Nothing more than a regular plate fits.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a GE microwave similar to this one - earlier generation....Although this microwave has fewer watts, it has been just fine. The only issue is that since it is stainless steel and black, it is difficult to read the panel. We ended up putting in a small light next to it to illuminate the panel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor customer service and they had me on hold for 2hours and when they finally answered still no help! They didn’t resolve nor help me with my issue!Very disappointing and unsatisfactory service!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality but the front plastic cover is already peeling off & looks terrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for the price Not user friendly hard to read toch screen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too small. Hate it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very small. Barely holds a dinner plate. No way to turn off the turntable, therefore, cannot heat anything in a pot with a handle. Door trim immediately coming unstuck (apparently only attached with a double stick type tape.) Only good for reheating food or a college student in a dorm. Should have shopped more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity to small for heating food on a regular basis

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Small but a lot of condensation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is not good in my opinion. After reading other reviews, which were pretty good, I decided to purchase. I wanted a compact microwave to replace my old LG. After about 2 weeks of use, the condensation became worse. Now along with the condensation the microwave smells. I'm already in the market for a new one. I will be going back to an LG.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we appreciate you taking the time to leave us with your honest feedback. We're so sorry to hear you've been seeing condensation in your microwave and that it's smelling. We can imagine how concerning this is for you, so we're happy to let you know condensation inside your microwave is a normal occurrence and is especially prevalent when cooking foods with a high moisture content for an extended period of time. Interior moisture should usually dissipate in ten to fifteen minutes. If minimal moisture is noticed between the glass of the door, allow the door to remain open for approximately fifteen minutes to accelerate the dissipation of the moisture. If the moisture does not evaporate in a reasonable amount of time, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). In regard to the odor, first-time usage of a microwave may produce some smoke. This is typically a very small amount and is perfectly normal. An electrical odor in new machines can be normal because the electronic board is "curing" as the circuit board material is heated for first few uses. On microwave/convection models: Dust particles can accumulate on the convection element and burn off when in use producing a small amount of smoke. Once dust has been burned off, the smoke will dissipate. A strong burning, oily smell is normal when using Convection BAKE, Convection ROAST or Combination Fast Cook for the first few times. The smell comes from the new convection heater and will go away with regular use. If this smell does not dissipate after multiple uses, service is recommended. We hope you find this helpful and we're wishing you the best. - Guy@GEA GE_Appliances

  • Rated 3 out of 5 stars

    ok microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a replacement. works ok planning on getting a vented one later

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good choice for small space

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Not fancy but works like it should.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Kat01, thank you for your review. We're glad to hear that you have been overall pleased with your microwave. If you have any questions or concerns about its functionality, please feel free to reach out to us on social media. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Good computer security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any security issues with this product. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is does not heat the food quickly but for the price, it will do.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello BestBuyRules - thank you for providing a review of your new microwave. We appreciate your feedback. This microwave is 700 watts which is a nice powerful microwave for its size. Thanks for choosing GE Appliances! GE_Appliances

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not really good quality Wish I could return it Doesn’t really cook well and noisy But it’s small so it fits on the counter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful but a bit small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than expected; barely fits large dinner plate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 8 months then I used my silicone popcorn popper like usual and the whole thing started buzzing and lit up inside with white flashes of light. Opened it up and there was black burn marks on the microwave by the vent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Dimensions and power are ideal for people like me who want a small footprint and only to heat up food and beverages. The oven offers a wide range of features, including the option of muting the beep. It has the look and feel of a quality product, and I’m very pleased with how well it works. Cons: The overly short power cord is located on the oven's right. This is good for a wall socket on the right but if it's on the left (as is my case), 17 inches of the cord is used up just stretching it from the right to the left. This makes the cord undesirably shorter. Also, the instructions for changing the power level in the JES1072 Owner’s Manual didn’t work. I thought the oven was defective until I experimented and discovered how to change the power level.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work after 20 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product stopped working suddenly after 20 months. It appears that the issue is with the control panel, as I kept receiving the error code 8888. The product has only a 1-year warranty, and it failed after less than 2 years of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great airfryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airfryer, no issues as of now. Initially my cleaning lady touched the Celsius button and I thought my airfryer was broken but spoke to breville customer support and realized. So as of now all is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running but has several issues with buttons and ready bell. Granted we do use it daily but expected it to last longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift so I don’t have a review to give to you

    I would recommend this to a friend