Customer Ratings & Reviews
- Model:
- JE740DRBB
- SKU:
- 4846277
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
to a friend
G.E Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work! Buttons messed up within a month of light use! Geek squad said they would fix since I couldn’t get my refund anymore! Horrible microwave!
No, I would not recommend this to a friendNothing but problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First microwave last about a month before it started smoking and stopped working. GE said they would send us a check if we replaced it with another it with another GE microwave. We did and this one has a problem with the door latch sticking, requiring 2 hands to open the door. We are still waiting on the check to reimburse us for the first microwave. We will not be buying another.
No, I would not recommend this to a friendOnly a year old
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working fine but started sparkling. Only a year old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Not safe when the internals burn
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until the 1 year warranty expired and then the internals burned. Not safe in a house setting when your appliances burn.
No, I would not recommend this to a friendIt shorted out after only a couple of uses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it was a hospital break room microwave I didn’t feel it should be returned but it shorted out after just a few usesz
No, I would not recommend this to a friendDefective Door Latch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only owned this for a couple of months, and the door latch is defective. I have to hit the latch release full force, while at the same time pulling on the door - in order to get it to open.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. So sorry to hear about the door latch issues you've had. If you're still within your one year warranty period, we'd recommend taking advantage of that. More details about it can be found on page 15 of your Use and Care manual. All the best. -Michael@GEA
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mother. The microwave caught on fire within the first week and I am being given issues on getting my money back.
No, I would not recommend this to a friendOk Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it’s ok, takes awhile to heat food also the plastic is coming off the number buttons. Expected better quality from GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Domm - thank you for providing a review of your microwave. We're sorry to hear that it is taking a while to heat your food and that the plastic is coming off the control panel. This unit has 700 watts of power so it should heat quickly. Also, many microwaves are now packed with a plastic film applied to the outside of the door and control panel. This is similar to the film that would cover chrome trim parts to prevent scratching during shipping and is used for the same reason on the microwave. Remove the film before using the microwave. This is a static cling film that should peel off easily. If it is not the static cling plastic that peels off easily, then we recommend to exercise your one year warranty if it is still applicable and return the unit with your receipt for exchange. We hope this helps! NANCYatGEA
Quality not there
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already issues with it after a couple of months use, including chipping inside
No, I would not recommend this to a friendused !!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they shipped me an broken package with used microwave.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch broken. This is New out of the box. Garbage
No, I would not recommend this to a friendSo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are unable to fit a full size plate into this microwave. If you used it in an office it would be suffice.
No, I would not recommend this to a friendToo small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small, doesn’t even allow you to put a large plate inside. Other than that, good microwave.
No, I would not recommend this to a friendDo not buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last 3 months. Display just keeps flashing and beeping. Sometimes I can get it to work by unplugging and plugging back in. I can't even return anymore.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We're incredibly sorry to hear your microwave hasn't been working correctly so shortly after purchase. Please call GE Appliances at 800 GE CARES (800 432-2737) about your warranty. Be sure to have the model number and serial number available. -Gina@GEA
Likely defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first few days were excellent. Then it developed a significant squealing sound as the turntable rotated. I recycled the box, so I'm not sure I can return or exchange it, but I'm concerned that it may burn out. I don't leave the microwave when it's on because I don't know how serious the problem is.
No, I would not recommend this to a frienddisposable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for a few weeks, and stopped working. disposable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We recommend you take advantage of the GE Appliances one year limited warranty by calling: 1-800-432-2737.
Loud Buzzing When On
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but when on it has a loud humming/buzzing sound.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you for reaching out to us. We're sorry about this noise. We understand with a new appliance it can be worrisome and we're happy to help. The cycling of the convection element and fan will alternate continuously with the hum of the magnetron and the fan. This could be what you're hearing, so we hope that helps ease your mind. If you're still concerned, we suggest messaging us a video of the sound on social media. All the best. - Guy@GEA
used during kitchen remodel
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."You get what you pay for" Problem w/ excessive moisture gathering under the turntable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello 27927, thank you for your review. We are sincerely sorry that you have not been pleased with your microwave's turntable. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Ok purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lower end microwave for camper use. No current problems. Easy to use not bad for price.
I would recommend this to a friendRight size, good functions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size is perfect for kitchens with minimum counter space. I previously had a 1100 wt with features I hardly used. 700 watts heats almost as fast. I use mostly for warming, not meal prep. Only complaint, hard to read function keys, although it's in the same location as my old micro with same available lighting. What I like best is the sound off button. That was definitely a priority for me. So annoying if you can't shut if the beep!
I would recommend this to a friend