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Customer Ratings & Reviews

Model:
JE740DRBB
SKU:
4846277
Your price for this item is $114.99

Customer reviews

Rating 4.3 out of 5 stars with 1574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,574 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for a good price from a good company

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even last a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even have this microwave a year and it quit working yesterday I went with this GE because my last one lasted 15 years I guess they make junk now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely little microwave but stopped functioning after only two weeks:( What a waste…very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to know the limitations of this unit. It works but it has a very small wattage so it takes longer to heat food.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot smaller than i thought. but it works for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working one week later

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave stopped working one week later than I bought it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after second use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. After only 2 uses the numbers wouldn’t press therefore the microwave was inoperable. Need to do a return for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts 4 months I would select 0 stars if I could

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 months. Best Buy wouldn’t help and GE will charge $99 for a service fee to fix a $74 microwave!! Poor product backing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello RuthG, thank you for your review. We're sincerely sorry your microwave stopped operating so soon into its lifespan. We truly understand how that would be frustrating. Your microwave came standard with a one-year limited manufacturing warranty upon purchase. Because of this, you would not have had to pay the $99 trip charge if you schedule a service appointment through us. You can find more information about your warranty on page 15 of your owner's manual, which can be found on the product page for this microwave on our website. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after under two years. Cheap junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second time's a charm (maybe)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second microwave in less than 30 days. The first one was DOA. We'll see how the second one goes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      We're so sorry to hear your microwave was dead and understand how aggravating that is. We have confidence that you will enjoy this model microwave. Let us know if you have questions. Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as strong as my previous one ! Button option’s difficult to read I returned it for larger one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t recommend this microwave it only lasted a few months

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      We're truly sorry to hear that your microwave did not last long and can understand how aggravating that is. This is not the quality experience we expect from our products and will be certain this gets passed to our development team. Please call 800-432-2737 to make a warranty claim for your microwave. Stay safe. Mike@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Microwave sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave just for it not to work and now I can't return it so im paying for a product that doesnt even work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as opened box but regret it! It has a very weak power and poor quality !!! Do not waste your money!! I wish I could have my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oven blew up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave blew up last Thursday August 1st - while I was trying to warm up an eye warming pillow filled with silicone pellets. The last oven, same design and manufacturer, functioned well for 7 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand isn't always the great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to start the Microwave to heat up food .. you have to opening and close the door like 2 or 3 day before the food can be heated up.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for reaching out. Sorry to hear about the difficulties with getting your unit to cook. We can understand the frustration. If you're finding that you have to open and close the door several times before the unit will allow you to make choices or begin cooking, we'd recommend taking advantage of your warranty as seen on page 15 of your Use and Care manual. We do hope this helps. Best wishes. -Michael@GEA GE_Appliances

  • Rated 1 out of 5 stars

    dont buy this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have only had this microwave since december and it stopped working. no longer heats up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Breaks down almost without use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible One month exactly after it was returnable.... it broke down! Barely used it. Insane!!! DO NOT PURCHASE THIS!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy instructions, extremely sensitive control panel, and extremely difficult to see.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things take forever to heat in this microwave. Other than the compact size there's not a lot to like about this unit.

    No, I would not recommend this to a friend