Customers are impressed with the size and affordability of the 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost, frequently citing its ease of use and powerful performance. Many appreciate the inclusion of a child lock feature for added safety. However, some concerns have been raised regarding the microwave's long-term reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 217 reviews
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints. Works great. Powerful and accommodating for entire plates or containers of restaurant leftovers. Looks good with both my stainless and black appliances. Door lock feature is nice to keep the kids from grabbing hot items from the microwave.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works amazing, reheats up food instantly. Quiet, efficient, and powerful! Does not get stains quickly on the outside and very easy to clean on the inside. Also has a locking method so if it’s in a place where little kids can access/reach they can’t open it until it’s unlocked. Instruction manual explains everything this microwave is equipped with
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got this yesterday. So far only complaint is the feet are very cheap and hard plastic. They allow the microwave to slide very easy all over the counter. To me it’s a big deal, as you cannot even push the door button unless it is pushed up against the wall to keep it from sliding. Thankfully I was able to 3D print some soft griping replacement feet (TPU) that firmly hold it in place on the counter now.
Condensation inside your microwave, or on or around the outside of the microwave door is normal when cooking certain foods; it's especially prevalent when cooking foods with a high moisture content for an extended period of time. If minimal moisture is noticed between the glass of the door, allow the door to remain open for approximately fifteen minutes to accelerate the dissipation of the moisture. If the moisture does not evaporate in a reasonable amount of time, we recommend recommend taking advantage of the one year limited by calling us at: 1-800-432-2737. -Don@GEAppliances
Rated 1 out of 5 stars
Decent microwave, best buy lied about condition
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microwave is fine enough, but this was "open box excellent" and is banged up something fierce. Best buy wouldn't do anything about it and gave me the option to ship it back or keep it. Closest drop off location for return was 55 miles away. Lame.
We’re happy to hear that your microwave is working well. -- To best address your purchasing concern, please each out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 4 out of 5 stars
Overall a good microwave
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great microwave. Just a couple of annoying things. The "buttons" do not light and are VERY hard to read unless you shine a light directly on them. The other thing is the reheat feature. When you use it, you have to select "1" or "2" and then the window with the numbers is just a dash going in circles. No idea what "1" and "2" are doing. Can't find that information anywhere. Both options are way too long, or high power, as the food is dried out and too done to eat. So, I guess just don't use that option. When we want to reheat, we just use cook time of whatever length and power 6. Oh, and the popcorn button actually does a great job. That's a first for us. It is a good size so fits most dishes and platters that we have which is nice too. Overall a good machine, just a couple quirks.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is very easy to use with the express cook. It heated the food fast and fairly even. Overall, the microwave works great without any issue so far.
Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances
Rated 4 out of 5 stars
Great Product/Lousy Customer Service @ Checkout
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave has met our needs and kudos to the the bestbuy rep who explained all the product options available for purchase. However, a zero score for the woman at checkout who lacked any kind of social skills needed for minimum customer interface.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great little microwave! Has enough power watts, is compact and has nice features. The only thing i would add is a handle. I noticed a handle helps close/open the door easier and quieter.
Overall: nice little countertop microwave. Would purchase again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This GE countertop microwave is a solid performer. It heats food quickly and evenly, and the controls are easy to use. Sleek design fits well in any kitchen. The only downside is it’s a bit louder than expected. Still, great value for the price and very reliable overall. Would recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this product is great, it has child proof features for small children. Although my 14 year old had to show me how to get it to start lol. After you figure thst out it is a great product and temp is perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It performs well, however I believe a few changes in the design would greatly improve this appliance. It would be helpful if the front panel was lit or at least have better contrast for easy selections. The interior lighting is poor and the frame seems to be cheaply made... it seems kind of tinny. The bottom line is this microwave is much more cheaply built than the previous GE microwave that served me well for about 15 years.
Thank you for your thoughtful feedback. We’re glad to hear your microwave is performing well, and we appreciate you taking the time to share your suggestions regarding the design and build quality. Your comments about the control panel visibility, interior lighting, and overall construction are valuable, and we’ll be sure to share them with our design team for consideration. We know your new microwave will serve you reliably, just as your previous model did for many years. -Kacie@GEAppliances