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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 185 reviews

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95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use, size, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its features, quiet operation, and stylish appearance, particularly the slate color finish. Positive feedback also highlights the relatively easy installation and reasonable price. A few customers mentioned some difficulty reading the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-185 of 185 reviews
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    electronics failed within 30 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Bestbuy Sept 2015. We loved the features. However, within 3 weeks the turntable stopped working as well as the control panel. Called GE service. They sent out a repair man. He initially got the unit working again. Within in a week , it failed again. Ordered a new control board. The repair man returned and installed the new board. The unit worked again for 4 days, and now the vent fan appears stuck on. Will have to uninstall and return to Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Montana,

      This is Megan at GE Appliances. Thank you for taking the time to let us know about this performance. This is not what we would expect. Please visit the link below and fill out our contact form with the details of this incident so we can review this situation for you:

      http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact

      Thanks in advance Montana. I hope this helps! GE_Appliances

  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    broken after less than a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we bought this product in Feb of 2014, it "fritzed out" on us around Aug of 2014 - thought it was a 'fluke', it lasted just a second or 2 & came right back on. It has made a few strange noises #wobble like# - really thought it was just my imagination. It seemed to do it if there was a crumb stuck under the turn table. Well last night, it completely died on us. It very much seems like there is a loose wire in the control panel. I'll be contacting GE - hoping for good customer service.

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Barb - we are very sorry to hear that your microwave stopped working. This is not what we would have expected to hear and we apologize for your inconvenience. Please contact GE Factory Service at 1-800-432-2737 for assistance. Thank you for providing your feedback.GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GE microwave. Works well. Easy function. Only drawback is the fan is a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love GE's slate finish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great. Found the very best price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, intuitive, and has a Beverage button!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our previous GE microwave that burnt out from running a 2-minute cook cycle with nothing in the oven (darn kids!!). I wanted another GE so I could re-use the mounting brackets that were already on the wall, and wife loved the Beverage button on the old one. This met those requirements, fit the budget, and has been working great.

    I would recommend this to a friend
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