Customers are enthusiastic about the 2.0 Cu. Ft. Countertop Microwave, particularly its large size and overall performance. Many appreciate its powerful cooking capabilities and ease of use. While the design receives positive feedback, some customers have noted the microwave's quiet operation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
Pros mentioned:
Size
Rated 5 out of 5 stars
Replacement for Old Models and Easy to Install
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This model GCST20S1WSS is nearly identical to a 2010 model JEB 1860SM1SS, which I just replaced using the existing trim. The term “countertop” means it could be used on the counter or placed in an opening above the oven as I did. Open the oven door and unscrew the four pan screws holding the trim, remove and set aside. Remove the screws holding the bottom inner trim mounting frame from the cabinet opening edge. With a helper, slide the old oven out, unplug it from the 110 outlet at the rear of the cabinet. Important. Before inserting the new, you must unlock the child proof oven door using the thumb screw on the right side and permanently unlock it per the instructions by turning the thumb screw with a Phillips head. Slide in the new unlocked oven and reinstall the trim.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you leaving your feedback with us. Please know that this microwave is countertop installation only. Installing it above your range is not recommended, as it will void your warranty. We also don't recommend altering the trim or door of your unit.
Pros mentioned:
Size
Rated 5 out of 5 stars
Large size microwave for family of five
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size for my kitchen and family of 5. I was confused whether to buy 1.5 versus 2 ft. I am very happy with my choice. It fits perfectly well on my kitchen island. It does not come with choices of colors as far as I know. Indian match exactly with the color of my refrigerator.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thanks for taking the time to share your experience and are glad you chose a GE Appliance unit for your home! This unit does come in black and white and well for the color options. We are happy to hear yours is fitting perfectly in your space and think you'll be impressed with its features for a very long time! Dianna@GEAppliances
Pros mentioned:
Power
Rated 5 out of 5 stars
Best Microwave Ive Owned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
While it was a little bigger than I planned (thats on me for not using a tape measure), this thing pumps out power and cooks my food with consistency. Previously, I had to adjust or outright abandon some deep frozen foods because the previous wasnt powerful enough. This is also large enough to accommodate my much larger, American-sized plates (we do love our food here). My tenants also grew to love it and it was a much more economical option that doing new wiring for an over the range version. Absolutely worth buying preowned.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to replace older microwave. The old microwave was a beast and didn’t play well with others. This microwave has a large cooking area and just enough technical controls that don’t overwhelm the cook.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice size and look
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's big enough to fit something rather tall/large. It has a nice rotating glass plate. It's a pretty black microwave. High wattage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fits perfectly into our cutout space for our old built-in microwave. In fact, this GE model was the only microwave available with these dimensions. The functions are typical and easy to use. GE is always a reliable brand for my family.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy purchase.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy purchase. The store rep looked up my model number. Ordered the exact same microwave. Fits perfectly into my existing frame. Delivered on time. Excellent service.
I would recommend this to a friend
Pros mentioned:
Power, Size
Cons mentioned:
Noise
Rated 5 out of 5 stars
Simpe, affordable, beautiful technology
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple, affordable, beautiful looking appliance. Hope this one lasts 15 years like my old one. Love the size, power & features versus the cost. Open/close handle needs some work, makes a tinny noise. The whole unit is a little louder than my old one, possibly because of the size & its location withing a base cabinet, but I can live with that. Purchased the 4 year extended warranty & hope I don't need it. Came nicely boxed without gouges on the box. Stainless steel outside & white powder coated inside is just what I wanted. The cons: very noisy & no feature to shut off turntable when cooking a casserole. Easy set up & very easy registration.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thank you for your continued loyalty to GE Appliances and for choosing us again for your home! We're happy to hear that the size, power, and features of your new appliance meet your needs, and we appreciate your thoughtful feedback on areas where we can improve the design. Your input is valuable as we continue to enhance our products. Lauren@GEAppliances
Pros mentioned:
Ease of use
Cons mentioned:
Noise
Rated 5 out of 5 stars
I'm Sticking With GE!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love GE! There are 3 main things that I love about this GE microwave that replaced a similar LG model that quit working after about 2 years. 1) The LG had an annoying tune that played every time it finished its cycle. With the touch of one button, I can mute the sound on this one. LG had a rather complicated way to handle that and it had to be reset every time our electrical power was interrupted. 2) The design matches my GE profile stove which it sits near and it is slightly smaller than the LG which is helpful since this is on a shelf over the counter. Still has as much inside space as the other one. 3) Best of all--it is white inside, rather than a darker gray so I can once again see what is happening in there when the microwave is running. It also feels more solid, I love the one-touch quick starts for 1-6 minutes and didn't even realize how much stress the old one added to my work until this one replaced it. (I have a bed & breakfast and use it every day for melting, heating, etc.)
I would recommend this to a friend
Pros mentioned:
Design, Overall performance, Power
Rated 5 out of 5 stars
Can’t beat this
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very spacious and powerful. Looks great makes cooking and heating up to the next level. Worth the money
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Great look
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Replaced the same one I had for years and it fit in it's spot (in the wall) without having to make any changes. Can't beat the price compared to other in wall units. With the trim kit, it blends perfectly with my GE double oven just below it. As a microwave, it's spacious and does everything we need it to do.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Microwave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has been running perfectly from day of purchase little over 2 months.
Easy to use and kids have no
issues with figuring out how to use it.. Did disable child lock via the little turn button on the side, that was annoying but might be helpful with super young kids.
Like the large size compared to our old one.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We're glad to hear your microwave has been working smoothly and that your family finds it easy to use! The spacious interior sounds like a great upgrade, and it's good to know you were able to adjust the child lock feature to suit your needs. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances
Pros mentioned:
Overall performance, Power
Rated 5 out of 5 stars
Microwave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Powerful and looks great! Easy to install as a replacement for our old one.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only had for a few weeks, but works great, attractive front and I especially like how the back has a curved wall in the corners which makes it much easier to clean. Great idea.
Easy to cancel the lock on the door with the button on the side if you do not need it. Easy panel choices, has everything I need.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Congratulations on your new microwave! It's good to hear it has everything you needed. This unit is simple to use and gets the job done. We hope you will enjoy it for many years to come!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Homeowner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks and works great! Powerful and makes popcorn perfect every time!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Why change?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were surprised to find this one same model as the one which recently quit working after 15years. We had been pleased with previous one and hope this one performs just as well.
I would recommend this to a friend
Pros mentioned:
Power, Size
Rated 5 out of 5 stars
Great item
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is easy to use , very large looks nice and has plenty of power for everything you may cook
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
Foods up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Large inside. Color is fresh and clean. Stylish.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was not impressed with this microwave because of how loud it is, that the push/open was not smooth and a little tough when pushing it. I liked the price, but since we use the microwave alot, I wanted something that was smoother. After a few weeks, we returned, it was just not worth it
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Your feedback is important to us and we're sorry to hear you returned your unit. We hope we can earn your trust back in the GE Appliance brand in the future. We will share your comments about the unit being louder than expected and it being harder to open on the unit with our product team so they may review. If we can help with anything in the future let us know. Dianna@GE Appliances
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Works Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The GE 2.0 Cu. Ft. Countertop Microwave unit works as designed and it looks good to!