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Customer Ratings & Reviews

$236.99
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The comparable value is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1052 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the product's solid overall performance, its convenient size, and its ease of use. They also appreciate its powerful operation and useful features. However, some customers have noted concerns regarding its noise level, the design of its opening button, and the quality of the door latch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,052 reviews
  • Rated 5 out of 5 stars

    GE-2.0 Cu. Ft Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Microwave! Love all the features on it. Easy to clean and use!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits to replace Profile unit PEB2060SMSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also replaced the PEB2060SMSS with the JES2051SNSS using the same trim Kit JX2030SMSS which worked with no issues. Also note that the JES2051SNSS is listed as a "Countertop" unit and GE advises using a profile unit that requires another Kit but I could not see anything that would improve the JES2051SNSS to work better and as long the vent is in the same area any 24 x 13.5 inch unit should fit fine so a lot less worry than we needed to do in figuring which unit. It works as described and hopefully they have been making MW long enough that there would not be a reason to change brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor door latch release

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave to replace a very old GE. The exterior size is almost 100% the same as the old model. So I can put it into the cabinet and re-use the old trim. I was about to give it a 5 stars. But this microwave has a cheap door latch release. The door lock button has been turned to the unlock position. But I still cannot open the door smoothly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having an issue with the door latch release, and we will be sure to share your feedback with the proper teams. Please note, there isn't a trim kit designed for use with this microwave model, nor should this model be installed built-in or above-the-microwave. This is a countertop only design that was not designed or tested to be installed in a different way. GE_Appliances

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the upgrade. Our last microwave was purchased in 2016. The reheat feature is perfect! The interior is roomy and runs super quiet. It was easy to turn off the beeps. The only con is the push button. It seems to stick a bit. Pretty sure it's due to the child-proof safety feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave and easy to understand panel. Just the right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one we've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one of these particular microwaves. We love it so far, but we were disappointed that we had to buy it because we had to replace the first one that only lasted 13 months and there are no parts available to fix it. We're crossing our fingers that this one lasts longer than 13 months!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave I've Owned in Years

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 2.0 GE microwave! I've replaced three LG Microwaves over the past 3 years (under warranty) and when the last one stopped heating a few months ago I was done with the LG Brand. I chose the GE Microwave based on reviews and I haven't regretted it. So much easier to use, quieter, and it has more choices of timed cooking (ie: potatoes). Another plus, just press 2 when you want two minutes of cooking. The numbers 1-9 give you 1 - 9 minutes of cooking, depending on which number you choose. Unlike what the instructions suggest, I have this installed in a cabinet, but there is a lot of space on both sides, behind and above the microwave. The cabinet is not air tight and if I was really worried I'd drill an exhaust opening either in the top or sides of the cabinet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Even heating microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and even cooking. Really like the fact that you can silence the beeping noises. The only thing that I wish this unit had are light up buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter Top / Built in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave after my 10 yr old model PEB2060SM1SS stopped working. Some reviews and answers mentioned that this was a model not to be used as a built in. Counter top only. All the PEB models accept built in trims. However I couldn’t locate one, most models are discontinued. The latest model is slate gray with glass rather than stainless steel. I was able to mount this JES model as a built in. It accepted the trim kit perfectly. No issues. Just like the old one. It has the right holes in the body. Few things to note. You can tell the difference in due to cost cutting. The door cover feels flimsy and so plasticy. Older model was solid and better built. The digital display seems slightly moved and just feels cheaper than the old model. But this model is priced cheaper as well. So can’t really complain. Hope it works well and lasts long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits like a glove

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered in a day and it is perfect for a base cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Lots of features and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and features. We like this much better than the two more significantly expensive Kitchenaid microwaves that we owned before. Reported reliability ratings for this model are encouraging as well. A bonus is I was able to use my Kitchenaid trim plate with minor modifications. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Microwave and simple to setup and use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a work-horse full size microwave that is powerful and simple to setup and use. Replaced an existing microwave in White with a Stainless Steel of same GE line and model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go this microwave because the one we got before was a different brand it do work good for a year or so. This GE microwave is better for a few reasons my kids can early use it, I feel is easy to clean and over all the place we made for it was convenience for everyone at home, previous one was over range microwave and it got durty when we cooked and hard to clean the grease out. our new microwave is countertop and i just like it better because stays clean longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for older model. Fit the dimensions exactly as described, which was crucial. Most importantly, order was fulfilled....I purchased the same model from a big box hardware store, and then received a notice a few hours later that the transaction was cancelled b/c the product was not available. Thank you for being reliable, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave- Good Value for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave after ours finally quit. We had a GE Microwave before and liked it. The size is good as a 9x13 pan can be used in it without the turntable but the turntable also can handle large plates. Like the fact that you can use a timer as you also can use the microwave to heat up items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Very spacious inside. Looks great. Buttons easy to operate. Great features. Runs smoothly, and not too loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very pleased with purchase but a bit noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size, power, features are great. Minor complaint is that I have never owned a microwave that was this loud while running. I'm gonna try a rubber mat of some sort because it is very annoying even a room away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and powerful. Looks great makes cooking and heating up to the next level. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for our break room, the child lock feature is also genius as well.

    I would recommend this to a friend