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Customer reviews

Rating 3.9 out of 5 stars with 40 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Great small apartment washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was distraught to find that the new front loading wash machines didn't fit under the built in counter. So I do extra loads now but performance is great -options include extra heavy dirt, sanitize & extra high spin, extra rinse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    make sure you also have a GE dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former GE washer had a problem and the repair was more than the cost of a new one. bought a highly rated LG but had to return it as I had a GE dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an apartment and have limited space for a washing machine. This one fit our space limitations and has turned out to be a very good machine. My wife uses it a lot and is very pleased with its performance. I use it less often but like the fun little sounds it makes when things are ready!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits perfect!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very small laundry space in my rental and this fit the bill! Been working great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very good. Wife very happy with it. Very quite .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent with the exception that I received a bill on it before the washer and dryer were installed. Otherwise I would recommend all .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good applicance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item online, then I received it shortly. Now this refrigerate is working very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great GE compact washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine for compact area, purchased the matching dryer too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a rental property. wanted something inexpensive but would last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT, IT IS GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage. Both the washer AND dryer broke within six months. The repair man told us the dryer should have been recalled as he had replaced the same part on several dryers, after GE sold this product to Haier, which is the cheapest manufacturer in the industy. The service was terrible. Despite being under warranty, we had to pay $150 because the washer and dryer were stacked, and required two people on site to do the repair. OF COURSE THEY ARE STACKED, that is why we bought them. These are not GE appliances they are Haier, which is the cheapest manufacturer in the industry.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough water in the tub to wash clothes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes are barely wet when we are using the heavy load. I wonder how it can clean clothes without water!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for smaller family and runs very smooth. It’s doesn’t make any noise. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, Leaked on First Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not suggest buying this washing machine, the first time we used it, it leaked out of the compartment where the detergent goes in. Called to get it repaired and it took them two weeks to come back. It also doesn't drain enough and the clothes are sopping wet.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Valued Customer - thanks for providing a review of your washing machine. We are sorry to hear that it leaked and the clothes are too wet. Please make certain the shipping bolts are removed from the back of the washer and the washer is level. Please also clean the pump filter area per the Owner's Manual. If this does not help, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances and for providing your feedback. NANCYatGEA GE_Appliances

  • Cons mentioned:
    Balance sensors, Mold

    Rated 1 out of 5 stars

    WORST washer I've ever used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 50 years old and have used MANY washers in my life. This one has been nothing but a headache for over a year. ONE of the many repairmen who have been out here told me that it's "Balance Sensors" are the most delicate ever made. You can't mix weights of clothing; you have to wash light clothes together & heavy clothes together or you'll mess up its ultra-sensitive sensors--and it will either keep retrying to spin or it will do what it's now started doing: It just STOPS. (Oops, it just did it again while I was writing this!!!!). The first time I noticed was after I had used it a month and it was taking appx. TWO hours to wash a ONE hour load. Now it's started just plain shutting off the past week, even though I'm washing clothing of similar weight. I rearrange the clothes and restart it, and the same thing happens. I tried running it through an EMPTY cycle and it did the same thing! I spent a fortune on a service warranty because I knew it was a lemon, but GE refused to replace it. I will NEVER buy another GE product again. This washer is GARBAGE. I wonder how many people who gave it a good review when they first got it have taken the time to write a second review after having it awhile? I'm having to wait SIX DAYS for a repairman to come out this time. Who's going to wash my clothes in the meantime?!?! (BTW, I've been meaning to write this review for a LONG time now and am finally furious enough to take my precious time to do so--to perhaps save a few people from having to deal with this awful machine.) Oh, and another thing: You have to wipe the rubber door gasket after EVERY wash or it will MOLD. And the second time a repairman was out here he discovered that the Best Buy installers had placed the washer on top of its electrical cord, hence adding to any imbalance. One of the repairmen told me that THIS delicate washer has to be on a PERFECTLY level surface or it won't operate properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good compact stacking washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else, we were limited in the size due to a small laundry closet in our condo. The previous W/D set were from LG which had been typical high quality, so we were a little wary of buying a GE especially given some of the more negative reviews. After two weeks we are very happy with the purchase. The front of the washer is a little less "curved" than our LG set, and less than most compact W/D sets. This allows you a little bit of extra room in back for hookups, and we used every inch. After all the warnings about this washer vibrating unless perfectly balanced we were a little worried but the BB installers did a good job, and this washer seems to be much quieter at high speed than the LG, and less prone to shaking if unbalanced. The controls are very clearly marked and intuitive, changing settings is very easy, and the countdown clock is accurate. One very minor nit: after a cycle is finished, you have to remember to turn the machine off by pressing the power button. Our previous LG set turned off when finished. Otherwise , a great compact washer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Nice washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the unit for a short time, but so far so good. It does amaze me however that the compact version is $200 more than the full size unit. Go figure! It is very quiet, which is good. The end of cycle chimes are a little too quite though. Sometimes, I can't hear them. I like all the cycles and settings for each. Hope the electronics last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. It was easy to install and I love the features. Perfect size for my condo with limited space in my utility closet. Purchased the matching dryer as well and they look great stacked!

    I would recommend this to a friend
  • Cons mentioned:
    Computer board

    Rated 1 out of 5 stars

    Do NOT buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this washer a little over a year ago and the washer wont event start a wash anymore. A repair guy came out and said I needed to replace the computer board but that may be even caused from another issue. He made it seem like it was a mistake to buy GE. This is a complete waste of money DO NOT BUY GE. Do not be mistaken by all the positive reviews, I have no idea where they even come from. Rather than feeling like you should have to buy their warranty, just buy something else!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello mhparis6 - thank you for providing a review of your washing machine. We are sorry to hear that your washer is not working, and we're happy to help you. If it will not start washing, please check that the door and dispenser drawer are closed and the water is turned on to the unit. If this does not help, please feel free to email us using our "Contact Us" page on our website. We may be able to offer additional trouble-shooting assistance. It is our goal to keep you as a loyal customer now and in the future. Thank you for providing your feedback. NANCYatGEA GE_Appliances

  • Cons mentioned:
    Mold

    Rated 1 out of 5 stars

    Worst Wash Machine In History

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door latch broke one year and 6 days after purchase. 6 days out of warranty and will not cover. 250 dollar part and 75 minimum labor. The part broke under warranty and they jiggled the wires to get it to work and it worked. Pathetic service and will never ever buy again. 1800 dollars for a piece of junk. Yes I am upset, but as little as this thing is, and bad as it is. Mold is growing in the bleach dispenser, I continually have to spray it with a spray, anyone with one should check this area for mold growth as I am confident it will be there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last 2.5 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute disaster. It broke down without guaranteed and I'm still paying for it. A family of three used it for 2.5 years.

    No, I would not recommend this to a friend