Customer Ratings & Reviews
- Model:
- GTS22KYNRFS
- SKU:
- 6494735
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 21.9 Cu. Ft. Top-Freezer Refrigerator's overall performance, capacity and size. Many appreciate the temperature control and low noise level, and some find the design simple and appealing. However, some customers have expressed concerns about the absence of a freezer light, susceptibility to fingerprints, and occasional issues with the door seal.
This summary was generated by AI based on customer reviews.
SECOND REFRIGERATOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SECOND REFRIGERATOR,IT`S EXACTLY WHAT I WAS LOOKING FOR FOR BEVERAGES.THE GUYS THAT DELIVERED IT WERE VERY PROFESSIONAL PROMPT AND ON TIME.
I would recommend this to a friendOverall nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came dented on side but Best Buy sent us a gift card. The blue plastic coating was difficult to remove completely.
I would recommend this to a friendRoomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the roomy easy access freezer and refrigerator areas. I can fit large pizzas in the freezer and thaw a turkey in the refrigerator.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator, except I don’t know how to get all the blue tape off the insides oh the doors.
I would recommend this to a friendOdd Shape
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store and delivery personnel were very helpful. We were buying for a rental that was to be sold and it was and odd shape. All were so helpful.
I would recommend this to a friendExcellent Garage Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a second refrigerator for the garage and it works well in Houston heat! Our garage gets over 100 degrees in the summer and this thing doesn't miss a beat
I would recommend this to a friend- Pros mentioned:Overall performance
Noisy fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 17 year old fridge with this one. We were limited to the type and style as our fridge enclave is next to a wall, so we are limited to a top freezer type. I like the appearance and functionality of this fridge. It evenly cools our food. However, do not buy this fridge if you want something that is quiet. Our 17 year old fridge was quieter than this new one. It rattles and vibrates and entire kitchen. Very dissatisfied and disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, David - Thanks for the feedback. We apologize for any inconvenience you've experienced with your refrigerator. We would like to offer some troubleshooting tips about normal sounds refrigerators will make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If the sound you're hearing is abnormal, we recommend taking advantage of the warranty by scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for feedback, we truly appreciate it! -Mikayla@GEA
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered this morning and the door won4 stay closed. I called the 800 number and they was no assistance
No, I would not recommend this to a friendStainless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless is Impossible to clean. No matter what I try, the fridge door always looks awful.
No, I would not recommend this to a friendMrs. John Hokanson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator with optional ice maker came with the wrong ice maker and one could not be ordered that was right. The boxes for vegies and meats were very flimsy. Not strong like most boxes.
No, I would not recommend this to a friendFridge doesn't stay cold and freezer going only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge doest stay cold,and keeps things luke warm. The freezer is going only had this appliance for 6 months. Keep waited for replacement but they keep pushing the date out. Now im told not til November
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out to us! We’re so sorry to hear about the issues you’re having with your refrigerator. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating this can be. With that said, we're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We thank you for your patience, and if you need any additional assistance, please contact us on social media. Best regards – Matthew@GEA
Great fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one called me to tell me the delivery date was changed. I took a day off of work and lost money. They said they would compensate me and never did.....
I would recommend this to a friendGot a lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We order this GE refrigerator off the web site. I t was delivered on time with no hicups. The problem was that when we pluged it in, it had a "knocking" noise as if the compressor was going out. We called and best buy came back out for us to return it. They did that in a courteous and timley manner.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for letting us know about your experience with this top-freezer refrigerator. We truly hate to hear the refrigerator made a ‘knocking’ noise when you first plugged it in, and you had to return it. We know how frustrating any issue with your appliance would be, especially when it’s brand new. If you had still had the refrigerator, our Service Department is available at 1-800-432-2737 and would have been happy to assist; we are confident a technician would have been able to properly diagnose and repair the issue. We do also have a section in the manual on page 19 with a list of what noises we expect the model to make, as well as a troubleshooting section starting on page 20, if those may have been helpful. As you have returned it, our Quality Control team will certainly still be informed of this issue for review – this is not compatible with the quality ownership experience we strive to provide, and we regret any inconvenience you experienced. We appreciate your feedback, as we always want to know of any potential areas of concern. If you have any other inquiries or concerns, we are happy to offer assistance any time. -Sarah@GEA
Broke within one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within one month. Lost $400. worth of steaks
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Great, Simple Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, took some time for the refridgerator section to get cold but that was expected. Otherwise, very happy with the pruchase.
I would recommend this to a friendMom's ride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom likes her fridge! That is the bottom line, right?! :-)
I would recommend this to a friendBeyond frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was dented on both sides as a giant hand was crushing a can. Had to use it for 2 weeks until a replacement was delivered... Didn't matter I had already waited for this delivery.... And they couldn't replace it for 2 weeks.... No apologies or reduction in price for inconvenience or frustration....
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're awfully sorry to hear that your refrigerator arrived dented on both sides and that you didn't receive an apology. This is never the ownership experience we set forth for our consumers so we can only imagine how frustrating this must've felt for you. With that said, we appreciate your patience and we're glad to see you've received your replacement. Thank you for choosing GE Appliances. Please let us know if you have any other questions or concerns. - Guy@GEA
Ok fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge in the fall. It is a wonderful size for a family of 5. The fridge part works amazing and have no complaints. My issue is the freezer, you can not put something in the middle on the top shelf because it blocks the ventilation. In return it decreases the real-estate in the freezer portion.
No, I would not recommend this to a friendNice fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. This is our extra one that we have on our patio. The stainless steel finish is very classy looking.
I would recommend this to a friendrefrigeration installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installed the refrigerator, ok but did some minor damage to the cabinets
I would recommend this to a friend