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Customer Ratings & Reviews

Your price for this item is $1,709.99

Customer reviews

Rating 4.5 out of 5 stars with 678 reviews

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Rating by feature

  • Quality

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the spaciousness, color options, ice maker, price, and adjustable shelves of the 25.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water. Some customers have concerns about the noise level and lighting, while a few have mentioned issues with the size, water filter, and temperature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 678 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Glad I chose this GE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 48 hours are noisy as it revs up and is producing ice constantly and other strange sounds as to be expected according to the literature. After that period it is very quiet considering there is no carpeting with 10 foot ceilings in a large open floor plan area. I replaced a similar GE Profile model that was 12 years old and still running. I couldn't be happier with GE and Best Buys responsiveness when I was having some difficulty removing the ice bin. Need to first lift UP then out. The $149 Geek Squad protection plan for 5 years is a bargain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great color, good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fridge that would match the colors in my kitchen but didn't want stainless steel, which shows finger prints and which do not permit magnets to attach. The slate finish of this GE fridge solved both problems. Fridge functions well, and magnets really stick. the handles show finger prints but the rest of the surface stays beautiful. It took much longer to get the ice going, and the pastic bins and shelves are not as nice as the sub zero but at a fraction of the price, I think this one is a great value. I would definitely recommend this.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello morning - this is Nancy at GE. We appreciate your recommendation for your new GE Slate refrigerator. This is a very nice model. Thank you for providing your feedback! GE_Appliances

  • Pros mentioned:
    Ice maker, Spacious

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a year with no issues. Purchased at the outlet at a discount but it was basically new. I noticed it can be a little loud at times when the condenser comes on but you don’t usually notice unless it’s really quiet in your house. Ice maker/water dispenser works well. The shelving can be adjusted to different heights to accommodate taller items. Holds a lot of food for the size. Door alarm if you have kids that forget to close the fridge. Freezer baskets and fridge shelves pull out for easier access.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Nice Looking with Acceptable Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to match out quartz counter tops and had some space limitations so this was about the only slate unit that would fit (unless we went to the tiny counter depth unit). Generally we are pleased with this refrigerator. The Slate looks great and the unit does what its intended to do (keep things cold). The Ice maker seems slow to produce ICE and seems to want to crush them rather than giving cubes. The unit's compressor is louder than our 20 year old unit that was replaced but not so much that its a problem. The light at the top of the unit eats up a lot of space. I would have thought LED lights would be much smaller!

    I would recommend this to a friend
  • Cons mentioned:
    Lighting

    Rated 2 out of 5 stars

    Decent fridge but dimly lit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge due to several features that are important to me such as LED lighting, large EZ access ice and adjustability of shelves. I must say the water/ice dispenser works great, I am extremely disappointed by the dim LED lighting however. had I known this it would've been a deal breaker. Two LED arrays, one on top and one in lower rear is woefully inadequate once the fridge is filled with food. To rectify I bought 3 LED strip lights and installed them under front lips of the shelves and one on top, see photos.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator. Adjusting from a 3-door.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator. We upgraded/changed from our 16 yr old 3-door model. Our old model only had filtered water that was accessed from the inside so moving to this model where you can get a glass of water and now ice (crushed or cubed) from the outside of the door is great. The difficult adjustment is moving from having a wide open space that 3-door models offer in the cooling area to the narrow, deep space that 2-door models have. Sometimes it's difficult to see or find something that gets pushed to the back which could lead to wasted food because you couldn't see it. The freezer side is a trade off. It's narrow and deep allowing us to find things easier and much better than searching through a drawer of frozen items much like searching through a sock drawer. Overall, a purchase we're happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Lots of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize and plenty of space. The only complaint is the doors will not stay open when getting things out. Unless it is completely back which does not work in the space we have.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bneeds - thank you for providing a review of your refrigerator. We're glad it provides a lot of space and is easy to organize. The doors are designed to close on their own unless opened all of the way, so it would be difficult to change them closing if it is installed near a wall. We appreciate your feedback and for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Pros mentioned:
    Price, Spacious

    Rated 5 out of 5 stars

    Great for price. Spacious.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new fridge. It has ample space and for the price I think it is the best choice. I had the ge profile before and this one has fewer " features" but I fnd I don't need them. Space and functionality and price is what matters.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Great basic s/s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We transitioned from an old top freezer model which was too small for our needs. This s/s is so spacious even with half being given over to freezer, that I can find anything I need now. Makes great ice and cold water as well as keeping everything very fresh

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Ge - 25.4 Cu. Ft. Side-by-side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We exchanged our WHIRLPOOL 25 CU. FT. SXS stainless refrigerator for this model. The whirlpool model was just too loud for me. It was actually louder than the 14 year old refrigerator we replaced, so I asked the folks at Best Buy if they could help and they did. The salesman was very helpful and quickly helped us get it replaced with the GE side-by-side. I really like the GE model and would give it 5 stars, but it too has an issue. It gurgles and makes noise due to the flow of compressor refrigerant, It's a bit irritating at times, but nothing compared to the noises the whirlpool was making. Plus, this refrigerators filtered water is fresh and good tasting. The inside of the fridge is roomy and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator to replace ours that would require defrosting by hand. Really enjoy the ability to adjust the shelves in the door of freezer. And also how the ice maker is quick to make ice to refill bucket. So far the inly complaint is the filter that came with the water unit plugged up within two days of use. I just removed and placed the plug tgat came with it and am not using the filter. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker works great, we love the adjustable shelves. Very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Color, Spacious

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my refrigerator For 1 week and I love it. It has a lot of room and drawer space. The freezer is nice also. I really like the slate color.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello park - this is Nancy at GE. Thanks for sharing how much you love your new Slate refrigerator! This is a great size and color. Thanks for providing our feedback! GE_Appliances

  • Pros mentioned:
    Ice maker, Spacious

    Rated 4 out of 5 stars

    Great fridege

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator with good interior lighting. Good organization options on the shelf locations. Large ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome fridge no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator had been fantastic and we haven't had any issues at all with it. Ice maker works great and freezer doesn't over freeze.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Guest35040 - this is Nancy at GE. We're glad to hear that your new GE refrigerator is awesome! Thanks for the shout out! GE_Appliances

  • Pros mentioned:
    Color
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Dependable Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read tons of reviews on GEs and other brands before landing on this one. The fridge has some manufacturing issues that I observed, the right top corner of the control panel has a gap (every display model had the same issue, some worst than others) and also the doors don't line up horizontally no matter how much you adjust and they are not flush on the surface. It also runs a little louder for my taste but I heard this was something to do with their energy efficiency. Overall it keeps the temperature accurately and the slate color is amazing in hiding smudges and fingerprints. For the price, I'd recommended it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of room, easy to get water, ice and crushed ice. Keeps things really cold and is quiet.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello bindhi - this is Nancy at GE Appliances. We are so glad to hear that you love your new refrigerator. Thanks for sharing the love! GE_Appliances

  • Pros mentioned:
    Price, Spacious

    Rated 5 out of 5 stars

    Get fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, lots of compartments where needed, reasonably priced, quiet running

    I would recommend this to a friend
  • Pros mentioned:
    Color, Space

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Side by side and color! The space is nice and like the settings also.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Philly - this is Nancy at GE Appliances. We are pleased to hear how much you love your new slate refrigerator. This is a nice model and the slate color is tremendously popular. Thanks for providing your feedback and for choosing GE Appliances! GE_Appliances

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's classy like stainless but doesn't leave fingerprints like stainless

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello LyssaLoo - this is Nancy at GE Appliances. We appreciate your feedback regarding your new beautiful Slate refrigerator. This has been a very popular alternative to stainless steel, and you're right, it doesn't show fingerprints. We appreciate you being part of our GE Family! GE_Appliances

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