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Customer Ratings & Reviews

Model:
GFE28GGKBB
SKU:
5009908
Your price for this item is $2,634.99

Customer reviews

Rating 4.2 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 27.8 Cu. Ft. French Door Refrigerator's spaciousness, design, and fingerprint-resistant finish. Many customers mentioned that they love the slate color and how it complements their kitchen. However, some customers have expressed concerns about the noise level of the ice maker and the refrigerator itself, as well as the occasional issue with the light not coming on when opening the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 328 reviews
  • Rated 2 out of 5 stars

    Not thrilled but it gets the job done.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice space for our situation and sleek look. The finish can't take much stress and my wife's ring took a nice paint chunk out by the handle. The freeze handle tends to detach relatively frequently. The replacement of the filters comes with a hefty price tag every few months and the indicator tells you on the screen it needs to be replaced, which is nice, but not so nice paying $40 every few months for an OEM filter. The freeze space is good but not great and the compartment dividers are a bit wobbly. Outside of the look we were going for, and the space, I would say look for other options.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that you have not been pleased with the finish and filters of this refrigerator. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    I am very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Best Buy crushed competitors price and the delivery and installation was flawless. Delivery team was very careful with my new floors and kitchen countertops.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for but not yet delivered again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still waiting for my refrigerator to be delivered. I purchased it the first week of January for a February 8th delivery. I paid in full. When the end of January came, I received a text that it was delayed and now it won't deliver until March 8th. No-one called just a text. but I keep getting bombarded with emails wanting my review. so here it is. This stinks! Not happy so far with my experience.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your delivery has been delayed, and we apologize for the inconvenience and disappointment. We encourage you to reach out to BestBuy directly, by calling your local store, to further discuss your situation. They're best equipped to assist you. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Awesome brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this refrigerator. Only negative is I'm use to having separate ice/water button. This is in one and you select which one you'd like. Not a big deal just not use to it. Other then that....awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Very large fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of my refrigerator. I also like the lighting inside. It is very bright. The only thing I don’t like is if you press a glass against the ice dispenser handle it scratches it. Learned that the first day I got it. I know this has nothing to do with the refrigerator itself but the delivery from Bestbuy was horrible. The worst delivery drivers I have ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item but Delivery took more time than expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of usable space and great design. The only thing I do not like is the cost of the filters. Despite that the fridge is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect. I wish the large bottom drawer was on the outside but we have had zero issues with any of it's features. Big improvement on the awful Samsung that we replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First French-door refrigerator - LIKE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the openness of the refrigerator and the slide-out freezer compartment compared to the narrow compartments of the side-by-side refrigerator/freezers that I've had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has lots of room and the doors open wide for easy access with large trays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is everything we wanted. It’s well made and keeps your food at the temps needed. I’d highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy on this GE 27.8 Cubic ft French Door Refrigerator...Love the various compartments...Water Dispenser works great and the Ice Maker is right on time...Love it thus far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great and is solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ice maker built into the door instead of taking up fridge space is a MAJOR plus! Theres so much configurability without having the ice maker taking up space. Drawer slide open easily. I do wish the water dispenser was a faster stream but thats kind of the nature of the small water line standard with all fridges

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge had a very nice price and bought it because of the reviews and price. So far very happy with it except that it is a tiny bit noisy compared to the fridge we had before. Nothing to keep me up at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refridgerator, not so great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator couldn't be better. We really like all the room and the features. We purchased an open box, but there were many more dents when delivered then when purchased, but customer service was extremely good in making things right. We are very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced the smaller side by side fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge was smaller. This fridge had enough space for our grocery trips to fit comfortably. No issues since getting it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter portion of this refrigerator stopped working in the first three months. We had to have the filter replaced but that didn’t help. Other than that it’s OK

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing "butter" door container

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual shows drawer with cover. Every fridge I've owned had the cover "butter" container on the door. This one shows in manual but didn't come with one. Called Best Buy no help except that the one on the show room floor doesn't have one either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to organize with all the door organizers. Easy to see all items on shelves with side by side doors. Convenient bottom drawer freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ref. is just what we need with all the people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ref. is just what we need with all the people in the household we eat more fresh food then frozen. So it is working ou good for us

    I would recommend this to a friend