Customer Ratings & Reviews

I did not want this type of combo machine but didn't have space for a side by side. It is very hard to get things in and out of the washing machine tub. There is little room between the door and the tub. It has very few choices for the laundry cycles and the drying cycles. The washing machine top locks on some cycles so I can't check anything and it stops agitating if I open the top for any reason on other cycles. The dryer seems to work just fine. Small lint trap and when it stops and I open the door, the dry laundry flies out. So far I have not had any problems (like other reviewers have mentioned) but I've only been using it for 2 weeks. It makes sounds I have never heard any machine make. I have no way of knowing if this is normal or not. On one cycle switch, it grinds and jerks. Maybe time for a service checkup?? It is very pricey for such small capacities. I only own this machine because I have to.

This laundry center fits well in my limited space. The washer has several settings into auto sensing water fill. The unit does not agitate like older models but rather pulses the clothes which prevents unnecessary stretching and rough treatment of fabrics. It's a different sound but you get used to it. The dryer (which sounds like a dryer!) also has several settings and has a big drum so clothes move freely for a more speedy drying time. Very satisfied with the purchase as well as the buying process. They honored a lower price I found in my pre-purchase research. The store associate I worked with, Rick was really helpful, not in a hurry, had a great sense of humor and scheduled the delivery date and ensured that everything was in order before I left. The delivery team was on time, had shoe covers and were very knowledgeable about the install. Thanks for a good buying experience BEST BUY...a rarity these days! I'll be back!

Traded up from a smaller unit where I could only do one thing at a time: wash or dry. This one, however does both and while the washer is very noisy, it does both the washing and drying extremely well! It's BIG though. It compares to a full size washer and dryer. Very happy with my purchase.

We are a family of three who has a mobile home, so limited space. This item saved so much space and fits all of our laundry needs without a size capacity compromise!!!!

large capacity washer and dryer to fit in a small space

Great appliance at a great price on an open box purchase.

The spin cycle on this unit is horrible. It stopped working after less than one year. Customer service and technicians are both less than satisfactory. I've had 3 service calls and the washing machine still does not work. I now need to replace this unit with an entirely different make and model. An appliance should last more than 6 months. Stay away from this product.

If I could give it 0 stars I would. 1 month out of warranty the washer starts blinking and will not wash/ drain or anything for that matter. Called a tech who couldn't recommend fixing the washer due to the part ( ) costing over $400 with the addition of a service fee he would have to charge. He also mentioned that at his latest GE training, GE 's own instructor said he wouldn't buy the product. Even before the board went out , though, we were unhappy with the machine. I've never used a machine that was so hard on clothes. We could have gotten used to the extreme noise it made had it cleaned our clothing properly. I find it incredibly sad that appliances aren't made to last anymore. Since the the units are attached, We are faced with replacing both washer and dryer just a month over a year from purchase! We Learned an expensive and hard lesson! I usually don't take the time to write reviews but in this situation I feel like it would be wrong for anyone else to purchase this worthless combo under the false pretense that GE is a quality brand. At the time of purchase there were positive reviews but be weary of reviews made just after purchase....they haven't had time go get to know the product. Upon breaking, i've now found many other customers with the same exact story. I hope Best Buy discontinues selling junk and begins reviewing the quality of the products they sell. Both GE and Best Buy lost a once loyal customer because of this deal.