The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Rated 2 out of 5 stars
Broke 2 Times in a Row. Poor Geek Squad Service.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fuse for the infinite switch broke two times on two separate models.
First cooktop: Switch broke after 6 moths and tripped the circuit.
Second cooktop: Literal sparks flew inside the glass near the switch. Tripped the circuit breaker.
Electrician tested the lines and circuit breaker after disconnecting cooktop, circuit breaker works fine. When reconnecting to the cooktop, trips the circuit.
I have a 5 year Geek Squad Protection Plan. Geek Squad is refusing to do anything about this even though the plan activates DAY OF PURCHASE. They want me to contact GE. If both GSP and 1 Year Manufacturer Warranty run concurrently, why does the customer need to waste their time and coordinate between 2 entities?
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We're sorry to hear that you've had this experience with your cooktops. If you're still in need of assistance and within your one-year warranty period, please take advantage of it by calling 833-426-3393. If you're outside of the warranty period, please send us a private message on any of our GE Appliances social media accounts such as Facebook, Instagram, or X. Please have your model and serial numbers, any service confirmation numbers you may have, and a screenshot of this review.
Rated 5 out of 5 stars
Cooktop purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just installed it and everything appears to be great.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is Ok but the delivery was awful. I have to wait for mos than 3 month to be delivered
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! This GE cooktop heats up quickly and distributes the heat evenly. The install was straight forward and very simple. I've really enjoyed cooking on this unit, our last GE lasted almost 25 years, so I am hoping we just as long out of this one. Got this unit on a new year sale and the price was about 1/3 of the normal cost. Thank you!
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent stovetop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this has been a great stove top! It fit almost perfectly within the space I had for it, and it works great! For the price, I think it looks very stylish and functions well! Great value for sure
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this cooktop. It is beautiful and performs well. I use it daily.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thank you for being a valued part of the GE Appliances family! We're thrilled to hear that your cooktop is both beautiful and a reliable part of your daily routine—happy cooking! Lauren@GEAppliances
Pros mentioned:
Heating speed
Rated 5 out of 5 stars
GE cooktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this cooktop! I like the layout of the burners, and choices of small and large burners. Love the Power Boil. Heats quickly and then keeps at a nice rolling boil.
I would recommend this to a friend
Rated 5 out of 5 stars
Cooktop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great install
Great stove top
Have doing business with Best Buy
For over 16 years
I would recommend this to a friend
Rated 5 out of 5 stars
Great cooktop
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cooktop and value for price. I highly recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Range
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and the install was simple. Installers were professional and polite
I would recommend this to a friend
Rated 5 out of 5 stars
Great service.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the cook top. Delivered with a crossed wire. GE tech repaired it within one week
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy is awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, delivery was very fast and on time
I would recommend this to a friend
Rated 5 out of 5 stars
GE-30"Electric Built-In Cooktop.GlossBlack
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
11/3/23. Very nice/chic looking cooktop. Adds lots of character to the overall kitchen. Works great. Love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Exactly what I wanted. Love my new cooktop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose this cooktop because of the similarity in style and function to my old one (figured it would be more likely to fit the cutout), and because the dimensions were almost exactly the same with only a 1.75-2" difference in the depth (the part you don't see once installed). It fit perfectly!
I also liked that it had the features I wanted without extras that I didn't that would have driven the price up!
I'm a satisfied customer, absolutely pleased with it so far. I don't like gas, so I'm not frustrated by the differences. I've had no issues with being able to tell when it cycles on and off. The surface is easier to clean than my old cooktop. The controls are easy to use, and I made sure I picked a unit that had dial markings I could see without reading glasses! One thing I especially like is that so far a fan hasn't come on... and since a clattery, loud fan was a problem with my old JennAir, I love its silence (unless I forget the lock is on and start up the cooktop!).
Thumbs up and five stars.