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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 73 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers admire the 35-Pint Energy Star Portable Dehumidifier for its overall performance and quiet operation. Users appreciate its ease of use and suitable size for damp spaces. The dehumidifier's humidity control and automatic shutoff features are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 73 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well after you figure out how to work it. The enclosed operating instructions aren't much help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor "irritations" but excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit louder than earlier version; hand-holds to remove water container when full seem a bit awkward. NOTE: I'm comparing this to a much earlier version. Performance is excellent. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been quite pleased with these dehumidifiers. (We have two.) They are simple to operate and effectively remove water. I have them set up near drains so I do not need to empty the water. Relatively quiet but you do hear the fan. The size was fine since I have them draining directly. If you use the water collecting pan, a larger unit may make sense though that will get heavier as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helped bring moisture level down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had so much moisture in our Apt that it was creating sweat on windows during winter season which had created mold. After purchasing this it brought down the moisture level in all rooms. It really captures the moist in air.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear how the performance of this unit has impacted your home! We strive to make sure our products are made of the best quality for our consumers. Thanks for being part of the GE Appliances family! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter room. We did not relize how much water can be pulled out of a room. We have to dump it everyday. This GE-35- Pint Star Portable Dehumidifier works really good. I tinking about buying another one for my house.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Decent For the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is compact and fits nicely in the small space it was needed for. One issue is the bucket is not easily removable and replaceable.

    I would recommend this to a friend
  • Pros mentioned:
    Humidity control

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought a month ago but we have been getting a lot of rain lately and so far this is keeping up nicely with the dampness in our basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because we have no vent for our stove. Works really well clearing the air after cooking!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of junk. The BestBuy just delivered it today to my home, and it won't turn on. The display panel comes on for a second and then shut down. Pressing the Power button do not do anything. I paid about $70 for Geek Squad appliance service plan and called them twice and waited for long time to talk to premier support and no once answer the phone call. Now, I have to take it to the BestBuy store to return it. What a pain.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend consulting the “Dehumidifier does not start” troubleshooting section on page 9 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If those tips don’t help, warranty exchange information can be found on page 11 of the Owner’s Manual. -- For questions regarding returns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Perfect Dehumidifier for Medium to Large Spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. In the summer months, my apartment was at 60+ percent humidity. This dehumidifier kept my 1300 Sq/ft apartment at 40 - 50 percent. Very easy to empty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good dehumidifier east to order easy to set up easy to empty the water the unit generates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works - could use a bigger water tank, as it does need to get emptied more often than one would like. And it does generate some heat, which on very hot days is undesirable. But it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for our basement, exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Common

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dehumidifier We have been very pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Getting another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Will probably purchase another for the upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the investment keeps humidity in control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another one due to a lightning strike and so far it’s working great. It’s smaller than the other one I had and seems to be more efficient time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Humidity levels back to normal. Air quality better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this running in the basement, very quick to start dehumidifying the room. On humid days you might need to empty it out twice a day, on other days it will probably only need to be emptied out once.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it supposed to do. Can be a little bit noisy but nothing you cannot sleep over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job for all rooms and closets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and effective, this is exactly what I was looking for. The settings are perfect for whatever room I throw it in, and the timer works great. I am super happy I went with this brand and model.

    I would recommend this to a friend
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