The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,452 reviews
Rated 5 out of 5 stars
Latest technology
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the new advanced technology GE has put into this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an AWFUL WASHER. It continuously has water supply issues. CONTINUOUSLY since the first week. I didn't get to use it for the first time after the 30 days. I WOULDN'T RECOMMEND. I even paid for Best Buy to hook up for me. WORST PURCHASE I'VE EVER MADE!! NOT TO MENTION THE IDIOTS THAT SET IT UP DIDN'T ADJUST MY DOORS SO THEY CLASH EVERYTIME YOU OPEN. IT'S THE WORST REALLY!!
While it is normal for your front load washer to use less water than a top load model, please know that you have a one-year warranty with us that you can take advantage of by calling 833-426-3393. Our technicians would be happy to ensure that your unit is working as it should.
Rated 1 out of 5 stars
Smart washer?
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just got this washer and am giving one star because i don't understand why sell, and therefore why should I have bought a smart washer when all you can do in the app is view the state of the machine. The sales people made it sound like i could do special stuff in the app. The app doesn't even let you turn on the machine so what's so smart about it. There isn't even one control function available. But something else, this just seems like it's one more thing that can go wrong with the machine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is terrible. This is my second one installed from Best Buy under warranty. It has nothing to do with the installation. The machine rattles and rocks back and forth during the spin cycle. It doesn’t matter if you have one pair of pants or a regular load of clothing, it shakes and can be heard throughout the entire house! I can’t stand it. I’m returning this trash and buying an LG or something. Hopefully it won’t have the same problem.
Failed with a control board issue before two years
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this unit working for less than two years
Failed with a control board issue and it’s very expensive to fix outside of warranty
Heard a lot of similar complaints online about these models
Please stay away buying them or else get one with best buy 5 year warranty
We share your concern and appreciate you making us aware of your experience. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 2 out of 5 stars
Waste of money
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After owning for two years the machine will no longer power on. GE was no help as I didn't purchase the extended warranty. I will never buy this brand again.
We are very sorry to hear you've had these issues with your washer and with customer service. This is not the ownership experience we want for you and your family. We'd like to have an opportunity to review this for you. When you have a moment, please send us a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Rated 1 out of 5 stars
Mold growth
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hi, I have had this machine for 6 months, and the mold that's growing is terrible. It started within 2 months and is just getting worse, despite our efforts to treat it. Calling Best Buy today to see what options I have.
We're glad you reached out. To help with this issue, please run a Self-Clean cycle by selecting the Self Clean feature on the control panel. The Self Clean cycle should be performed, at a minimum, once per month or about every 30-40 wash cycles. Before starting the Self Clean cycle, you'll need to pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket. It's recommended to run a Rinse & Spin or a light color load after the Self Clean cycle. If the issue continues, please take advantage of the one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Rated 3 out of 5 stars
Nice BUT loud!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's functioning OK BUT it's sooo loud!! I was told it super quiet and won't hear it. NO.. its very very loud. My old washer you couldn't hear at all...
Hello there! Thanks for taking the time to write a review about your new washing machine. We appreciate you choosing GE Appliances. We're glad that your washer is functioning okay! We're sorry that it's loud. We see how this can be frustrating especially since your previous unit was not loud. We have sent your feedback to our product team. If you have any further questions, feel free to reach out to us at our social pages. Take care! Emily@GEA
Rated 3 out of 5 stars
Loud washer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kind of noiser than I would hope for and sometimes doesn't spin enough to get all of the water out. Doesnt happen all of the time but a little worried.