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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 148 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the cooling capacity of the 450 Sq. Ft. Smart Portable Air Conditioner, with many stating that it effectively cools medium-sized areas. The remote control app, smart features, and Wi-Fi connectivity are also well-received, allowing for convenient temperature monitoring and control. However, some customers express concerns about the noise level, price, installation challenges, and the length of the exhaust hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 148 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in the living room. Its a small living room and it takes about 2 hours to get cool. On a hot day of 90+ degrees it takes 2 and a half for the living room to get fresh. We don't feel the cold ac, it feels more of a room temperature type of cold. But as long as it doesn't feel hot in the living room eeh we're okay with the room temperature. Price is too high for the way this thing works.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are truly sorry to hear you feel this way about your air conditioner. When installed properly this unit has the ability to cool your room down to 64 degrees F. On extremely hot days like the 90+ days you've mentioned, it will take the air conditioner longer to achieve your desired temperature.
      Consider the temperature of the room when the air conditioner was first turned on. If the room was very hot it will take longer to cool the room. When heat is stored up in walls, furniture, rugs and draperies, it will take longer to cool the room down. Whenever possible, turn the air conditioner on before the room heats up. We would recommend making sure your exhaust hose is properly secured to the window and turn the air conditioner on to cool before it reaches 90+ outside and see if the unit performs better. If you continue to have difficulty and/or are not able to achieve your desired temperature setting, please refer to the warranty page in your Owner's Manual to possibly return the unit for an exchange. We do hope this helps. Vikki@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools 450 square foot room very rapidly. Can set up with WIFI and manage portable air conditioner with smart device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Made well but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression was the quality of plastic is made. Beautiful and shiny new and well made. Installation is very easy however my windows are narrow so I had to trim plastic part. After first hour I realized that motor or compressor noise that coming from back is very disruptive and it is not a white noise it is motor/ compressor. So it is not for bedrooms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    In room air-conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful! Cools the whole downstairs down. Makes the whole house cooler. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very good ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac cool very fast and maintain the temperature at all times and also can control with Google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get that cold, the wifi feature is nice but i wish i bought a more powerful one. It barley keeps one small room cold

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this despite all the reviews I saw on portable ACs and I gotta say it’s GREAT. Well worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love this machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. App work well and it cools my entire townhouse. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cools room down like i had hoped it would

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    best Portable AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best Portable AC . works great and it colds down our apartment ,

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    So far so hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets expectations so far. Will be used heavily in this heat.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good ac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Keeps room really cool and isn't to loud

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts cooling the room down as soon as you plug it in. I’m happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief! this air conditioner cools a room very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Covers my whole downstairs level. Keeps it really cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SMART WIFI FEATURES USEFUL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to command Alexa is great for convenience and peace of mind. I only wish that it was more efficient at cooling rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Super easy to set up, especially the window portion

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hottie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not silent. Makes it hard for a small room to cool during hot days.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for this review. We apologize that your portable air conditioner is operating loudly and that it isn't cooling your small room as well it should. This unit has a decibel rating of 55/57 dBA, which should be slightly louder than moderate rainfall but quieter than a normal conversation. Check out pages 9 through 12 of the owner's manual and ensure that your unit is installed properly (improper installation can cause excessive noise):  https://files.bbystatic.com/qOm76QrVOf2DkN4aVgdPrg%3D%3D/8DC6C5A4-5938-48A0-8398-323799225B30.pdf. It's also important to note that this model is designed for a medium-sized room, about 350-450 sq. ft., and oversizing a unit can cause it to turn off too soon. If you have any questions or concerns in the future, please reach out to us directly - we're always happy to help. Be well, Kelsey@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keeps most of a 2 bedroom apartment cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good cooling for medium sized room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for medium sized room. Wish the exhaust hose was longer.

    I would recommend this to a friend
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