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Customer reviews

Rating 3.8 out of 5 stars with 144 reviews

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    Rating 3.8 out of 5 stars

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    Rating 3.8 out of 5 stars

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    Rating 4.5 out of 5 stars

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70%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 144 reviews
  • Rated 2 out of 5 stars

    Pump Failed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump died in under two months. To their credit, GE gave me a voucher for the purchase price to apply toward another GE product.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that the pump of your dehumidifier went out. We are glad that GE Appliances was able to provide a voucher for a replacement. We hope the new unit serves you well. Please let us know if there is anything else we can assist with. GE_Appliances

  • Rated 5 out of 5 stars

    game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had luck with Dehumidifiers but i think we finally found one here. working like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REPLACEMENT ITEM FOR OLD UNIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS FINE - HAVE NOTHING ELSE TO SAY. SO YOU GET THIS JUST TO MEET MINIMUM 50 CHARACTERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid workhorse - set it and forget it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This one replaced a smaller dehumidifier that just stopped running after a few hours and needed to be power-cycled to start up again. This GE 50-pint model has been running non-stop, keeping a old damp basement dry, for 4 months at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit seems to be very efficient and works well at removing moisture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Quiet and efficient equipment. Large capacity container to collect the water.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Landfill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Worked well in the begining, but after 2 months the fan works for 15-20 minutes, the tank is empty and after the 20 minutes the error code flashs.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your dehumidifier isn't working as expected, and we'd like to look into your situation further. We recommend disconnecting the dehumidifier from power for a couple of minutes before reconnecting, to reset it. We have tips regarding the unit not dehumidifying as it should on page 9 of the manual; that can be viewed when you look up the model number on our GE Appliances website, go to the product's page, and view the 'Owner Support' section. General troubleshooting is also available on page 9. If those tips don't help, please send us a private message via Instagram, Facebook, or X with your contact information, the complete model/serial numbers, and a copy of this review. We'll review your situation and get back with you quickly. GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super noisy. Works great!. Abdobs all the humidity from multiple room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No worse than any other.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Unfortunately I expect it to fail in 1-2 years. If only we could make them like we used to and they would last 20 years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works as advertised

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a damp basement. Works as advertised, no issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 50 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 50 days. Humidistat control failed. Recommend any alternative.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you are experiencing trouble with your humidifier unit and would like to look into this for you. If you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances GE_Appliances

  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it and attach a hose and it basically works by itself. Very efficient and not very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Relatively quiet. Please with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable line of dehumidifiers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found this line of GE dehumidifiers to be very reliable. This is my 4th one purchased. All are still 100% functional and are getting used seasonally eveey year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient it does a good job of reducing humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great,wish I knew it blows warm air though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after only 7 weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dehumidifier died after only 7 weeks. On top of that, the GE warranty process was very cumbersome and time-consuming, taking over an hour bouncing between customer service reps before someone finally told me it was dead and I just needed to buy a new one at my own expense, after which I could apply for a reimbursement that would take 8 weeks to arrive. Terrible product, and terrible customer service process.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User Friendly app great service and price. Always better than Home Depot and Lowe’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so very happy with it....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it--I bought another GE dehumidifier about 11 months ago--I loved that one also but it stopped working after 10 months--I had a year warranty--I contacted GE & they were so nice--gave me the money to buy this one--was really a win-win situation--this one is nice & quiet--works like a charm.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Product/Garbage Customer Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dehumidifier stopped working after only three months of operation. Calling customer service (which was manned by an outside company), they offered a reimbursement. This reimbursement would only happen AFTER I spent my own money, mailed (no option to email) in a copy of my receipt, and waited up to 14 business days for the reimbursement; basically making the process as complicated and risky as possible.

    No, I would not recommend this to a friend
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