Customer Ratings & Reviews
- Model:
- ADYR50LC
- SKU:
- 11912859
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Poor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stopped working properly after approximately 2 months with E6 error code. Intermittent function. Recommend purchasing Best Buy insurance if you are considering. Disappointed with GE for poor quality machine and Best Buy for not standing behind their product (2 week return policy).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please take advantage of the one year warranty by following the instructions in the "GE Appliances Dehumidifier Limited Warranty" section pg. 11 pf the Owner's Manual.
Dehumidifier
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My basement is very dry now and smells much better.
I would recommend this to a friendNeeded a replacement.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old one died so replaced with this. Hopefully it last longer than the old one.
I would recommend this to a friendExcellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I empty the container most every day.
I would recommend this to a friendYMMV - I didn’t like this purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple of months. Kept throwing an error “F6” or something. Tried trouble shooting it multiple times and I just ended up taking it in for repairs using my geek squad plan but I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand your concerns about your dehumidifier and the error code it had. We are glad you were able to use your Geek Squad plan. Should you need any assistance moving forward, please take advantage of your one-year warranty by calling 833-426-3393.
Horrible Product. Stay away from it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Failed to work within 3 months of purchase. Registered the product with GE. Cannot return to Best Buy and GE customer support is hopeless. Cannot reach anyone on the other end.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Bad - had to return quit working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran for less than 2 days and quit. Very cheaply made bucket. You have to hold it all together to dump water.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the design and materials of your dehumidifier, as feedback like this helps us identify opportunities to make future models more reliable and user-friendly. If you encounter similar issues again, the troubleshooting section beginning on page 9 of the Owner’s Manual offers helpful steps to address common concerns and ensure the unit operates as intended. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Dry Air home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Makes the air in your house very dry
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Do the job for which it is designed.
I would recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, trying to get it replaced! Garbage, do not buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the issues you've had with your dehumidifier and encourage you to review Page 11 of the online Owner's Manual for the details of your warranty. The manual is available by clicking on the Features tab and scrolling to the bottom of the Features list. -Vikki@GEAppliances
stopped working after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked flawlessly for 3 months, now keeps getting an EB code indicating the tank is full. This is hooked to a hose for continuous drain
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the issues you are having. The EB code indicates a refrigerant leakage has been detected. The compressor is turned to off immediately and the fan continues running for 3 minutes after it turns to off. This is a Return to Vendor warranty. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't believe it's a 14 qt. tank and there is no pump as stated in the description
No, I would not recommend this to a friendThe product is open box but sold as new.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not new. The package was already opened. I will not buy from bestbuy anymore for this reason.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Replacement dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for a older dehumidifier I have had no issues so far It did take a day or two to figure out what settings I wanted but otherwise no issues I am giving it a trial run draining into a drain instead of the bucket seems to be working
I would recommend this to a friendDehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works perfect let's you know when to the water is full not heavy has wheels to move around and not loud at all and also it's a great size so it's good to store somewhere and won't take alot of room
I would recommend this to a friendSteer Clear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly maintained units with just moderate use will fail after only a couple years. Don't worry, just keep buying replacement units at 25-50% price increases as the build quality continues to decline.GE is apparently okay with these units filling up landfills.
No, I would not recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iv had this for 2 1/2 years now and it works great
I would recommend this to a friendBest Dehumdifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, quiet, and easy to use. Would recommend it to others.
I would recommend this to a friendDehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity. Easy maintenance. Great value. Buy this one!!
I would recommend this to a friendBucket Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well overall. Two things of annoyance are: 1. Water easily spills out of bucket while walking 2. App stopped sending full bucket alerts
I would recommend this to a friend
