Customer Ratings & Reviews
- Model:
- PS960ELES
- |
- SKU:
- 5979222
Customer reviews
Rating 4.1 out of 5 stars with 48 reviews
(48 customer reviews)Rating by feature
- Quality3.8
Rating 3.8 out of 5 stars
- Value3.9
Rating 3.9 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the large oven size, specifically praising the double ovens and convection oven's performance. The ease of use and cleaning are also frequently highlighted as positive aspects of the range. The controls are described as user-friendly and intuitive. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oven size
Rated 4 out of 5 stars
Very sleek design. Love the double oven feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our key deciding factor was the size of heating elements. This cook top offers one of the largest size of the heating elements. And compared to our older GE cook top, this one heats up really fast. The touch controls are very nice, and gives this range a very nice and sleek look. The only unknown is how will they perform over the long run. I can imagine the repair cost to be very high compared to traditional knob controls. Hope they last for long time We really like the double oven feature. This is our first double oven and we are really glad we made that choice,,,although that was not our original purchasing criteria. Due to smaller size, the oven pre-heats really fast. Also you can control the oven from the mobile app. Although you will first have to Remote Enable from the oven in order to use the App. Once Remote Enables, you can pretty much control everything, from turning it on/off, setting cooking mode and timer. The only thing we are disappointed with is that you cannot control the cook top with the App. If the cook top is in use, the App lets you know which burner is on and at what setting, but it doesn't let you turn off or change setting. I can't figure out why this feature is not available. If safety was a concern, then at least let the App allow the user to turn off cooktop if it is on. That is the only reason I knocked off 1 star from the review
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Oven size
Rated 5 out of 5 stars
Love my new stove!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome stove! Love the double ovens and very easy to clean. We are in the middle of a remodel and luckily stove is already installed! Super easy to use !
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Oven size
Rated 4 out of 5 stars
Excellent quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me just say, this is an excellent range. But I will also say in the same breath this baby is expensive. We bought this as a part of our kitchen remodel. That said, read on for some observations. The excellent: Convenience; that upper chamber in the range is a real winner. Whoa! You can get very intricate with your settings: Turn on, bake this long at this temp, then lower to a temp for a second period of time. For multi-stage baking, that really is big. The good: The convection function in the lower oven does the job. The rack handles for easy pull out helps a lot. The timer volume is high or low, and not an annoying sound. The not so good: If you want true glide racks, they are a) very difficult to get and b) very expensive (north of 400 bucks each). Advice: When you buy this range, buy the ceramic rangetop (example: Cerama Bryte) cleaner at the same time. And use it! It makes a difference, but is a pain in the butt at times.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great range except for glass surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a gas JenAir and wanted to switch to electric to eliminate the constant cleaning of the grids. I love the high power electric on all burners and super easy clean up after any grease stains or spills but I’m disappointed how easily the surface gets scratched. Most pots will scratch the surface even if they are brand new unless the bottom is enameled. Pots with rings and little metal dots that are rated for ceramic are too harsh and will scratch the surface with a slightest movement. I have bought and returned about 7 different pots and pans already. Anyway, the user guide and the cooktop should have a big warning printed to use only smooth bottom cookware otherwise even if there is a bit of dried food stuck underneath the pan it will scratch the glass. I like the double ovens a lot and finally use them because they heat up much quicker and they are very quiet unlike my old JenAir convection oven. I found out that if I bake in the bottom oven some heat gets into the top oven and makes it warm. It’s a nice side effect for keeping food warm int here. I was very hesitant to buy the electronics panel but I love it because it is very easy to use for burners or for setting up ovens. I even set up the mobile app on my phone which I didn’t honk I would use but it alerts me on its own whenever I am using the ovens. During the first time initial set up the app recognized only one or the other oven but not both of them so I called the customer service and they were super patient in walking me thru the steps to clear everything out and restart at which point the app was working great. There is a about 1/4 to 1/2 in gradual gap between the surface and my granite counter which was surprising but I filled it with a thin folded strip I cut from a table foam mat and it looks great. My husband was against this range but now keeps commenting that I made the right choice and he likes the modern look and functionality.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Functional but unreliable.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My double-oven was delivered on 9/28/20. I waited to post a review to be sure I experienced all the appliance had to offer. Due to the pandemic, my choices were limited! PROS: top single oven is convenient and efficient; stove top heats quickly. CONS: Sadly, the center touch pad for the oven has already malfunctioned and I have been without oven capabilities for over two weeks as I await a new “user interface” to be replaced; use of the full oven requires bending down quite low; using the “lock” feature provides safety for the stove top but prevents use of the oven and timer (which I was able to do with my previous oven of another brand); my previous brand also allowed a “keep warm” oven function which this oven does not. I give it 3 stars since the oven is functional but seemingly unreliable.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks so much for choosing GE Appliances and taking the time to review your range. We are terribly sorry to hear about the early repairs needed but glad the warranty service is being completed. Your feedback on the design features are appreciated for the future improvement of our products. We'd also like to share that this range does feature a Warm setting for the oven. It can be set by entering the Options menu. Please let us know if you have any questions or concerns. - John@GEA
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Chose the Best Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After weeks of research, I truly believe this is one of the best ranges available. It looks great, cooks great, is easy to use, and the notifications are clear and user-friendly. The only thing that bothers me is the range top is impossible to keep clean, even with the cleaner. I am going to look for another type of cleaner and see if that helps.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Oven size
Rated 4 out of 5 stars
Nice looking oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the look and features of this range. It is sleek and modern and the double ovens is very nice. The only issue I have had is that is has lost it's connection to Wifi and the Chef connect bluetooth connection to my OTR microwave a number of times for some reason and i keep having to reconnect it.
I would recommend this to a friend Rated 4 out of 5 stars
Great slide in range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUPER NICE - double oven, slide in range. Convection (bottom oven) works well. ceramic top has a high boil large burner and there is a dual burner for a griddle. Touchpad is so nice!!! We had some issues with fan noise, but had warranty peeps in within a month. Two or three visits, but the issue was corrected.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Oven size
Rated 5 out of 5 stars
Amazing control on Temp.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The double oven allows for great options. The cook top heats quickly. In past I was a Gas stove owner and tried one electric that didn't heat like gas. This one heats just like gas. Controls are perfect and easy to operate
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Oven size
Rated 5 out of 5 stars
Very nice oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the double oven and all the features. With everything being on a touch panel it's very easy to keep clean. I've had other GE appliances before and have never had any problems, expecting the same with this one.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Oven size
Rated 5 out of 5 stars
Double Oven range with touch controls
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of use controls. Double oven comes in handy for entertaining. Warming feature and burner synch are nice features.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Oven size
Rated 5 out of 5 stars
Great glasstop stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love glasstop stove, easy to clean, heats super fast. Convection oven works great.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Oven size
Rated 4 out of 5 stars
Gives your kitchen a upgraded look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the look of this stove the functions are great. The extra oven makes meal prep a snap and being able to cook at two different temperatures.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Anuhea, thank you for your review. We’re happy to hear that you have been enjoying the double ovens of your range. If you have any questions regarding your range, please feel free to reach out. We're always happy to help. -Chris@GEA
Rated 5 out of 5 stars
Excellent stove but very sensitive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove but very sensitive, We first purchased the stove immediately after Christmas 2019 and within two weeks the stove went out we contacted Best Buy appliances at the 1-800 number and they had another stove delivered to us within a few weeks this stove is exceptional with its various options for different cooking methods our gripe is that since everything on the stove is digital it is very sensitive. A drop of water or liquid of any kind can and sometimes or even turn the stove on and when cleaning it and not really pressing on the buttons the stove turns on. the upside to this is that without continuing to press it turns off most of the functions but be mindful when cleaning the stove or working with water or any type of liquid around it it will trigger it in turn on, other than that we are very thankful for the multi options the stove offers and the Wi-Fi capabilities
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Oven size
Rated 5 out of 5 stars
Looks and performs great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finding a Black Stainless double oven was a challenge, but Best Buy came through in the clutch! Beautiful look and easy to understand push-button controls. I love the ability to control and monitor through the app that is on my phone. Very happy!
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range
I would recommend this to a friend Rated 5 out of 5 stars
Easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about the touch controls vs actual knobs, but they’re easy to use and keep clean. The only thing I noticed Is when using the bottom oven you do have to bend down quite a bit to get food in and out since there is no storage drawer, literally the oven is all the way to the floor level. Is nice that is connected from a safety stand point and convenience. I’ll get a notice If I left the stove or oven on. I’ll update the review once we start using the ovens. So far very happy with this range.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Oven size
Rated 5 out of 5 stars
Awesome range
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range. The convection oven is awesome. Cooks food faster. The rapid boil is another feature we love. Overall we love this GE range. Cleans easily and looks great.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
I would recommend this to a friend - Pros mentioned:Oven size
Rated 5 out of 5 stars
GE Double Oven/Glass top Range
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range/Oven. Really enjoy having two oven. Smaller items fit nicely in the top oven. Also like that it can be operated via WiFi.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range
I would recommend this to a friend Rated 1 out of 5 stars
Will not buy another appliance from Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Ordered a stove and received an email that it would be delivered on December 16 in plenty of time for Christmas. Two days before delivery I was in Best Buy and decided to make a quick check that the stove delivery was still on schedule. Was informed that it had been back ordered and would not be delivered until January 1. There was no communication from Best Buy to inform me of this change. I could have purchased the stove from a different vendor and had it in time for Christmas if Best Buy would have been more forthcoming. Ended up cancelling the order and purchased the stove from someone else. Still did not get it in time for Christmas, but it will be delivered much earlier then January 1, and I got it for $100 less. Buyers beware of Best Buy promises.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Oven size
Rated 5 out of 5 stars
Great for a single person.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the double ovens and the stove top is pretty cool. Love the syncing of the burners and the control panel.
This review is from GE - 6.6 Cu. Ft. Slide-In Double Oven Electric Convection Range
I would recommend this to a friend












