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Customer Ratings & Reviews

Your price for this item is $539.99

Customer reviews

Rating 4.3 out of 5 stars with 282 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14000 BTU Smart Window Air Conditioner for its cooling performance and ease of use. Many appreciate the minimal noise level during operation. Additional features like the remote control and smart connectivity are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 282 reviews
  • Pros mentioned:
    Cooling performance, Noise level
    Best Buy Employee

    Rated 4 out of 5 stars

    Powerful and reliable cooling

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works great! It cools my space quickly and keeps it consistently comfortable, even on really hot days. The smart features are super convenient — being able to control it right from my phone makes things so much easier. It’s also quieter than I expected for how powerful it is. Overall, it’s a solid unit that does exactly what it should. Definitely recommend it for anyone needing strong, reliable cooling for a larger room or apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Amazing product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ac in my house broke and I live in Houston which is a definite no. We bought this to help while we save up for a new ac but so far it cools my entire living room and other rooms. I have high ceilings and it still pumps away the coldest air. I love the app and the scheduling tools. It also doesn’t make my electricity bill go up. Also the ac is pretty quiet !!! No loud noises is a plus. Another thing I like that it doesn’t leak so much during the hot days

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Chilling experience of the good kind!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need for An air conditioner after an HVAC zone failed and didn't want to break the bank for a whole new system due to outdated refrigerant. The his unit surpassed my expectations for size of unit per output for approximately a 1200 sq/ft level of home. My family is always complaining of how cold it is and how quickly it achieves cooler temps. They wear blankets when I'm home! It was a rather easily installation with average handy person skills. The auto function is great and works accurately. The remote included is an nice added feature. Not as noisy as the old units I've had in the past, and you can change fan soeeds with decent cooling when needed to hear the tv. Would recommend and buy again, which I will do if my other zone HVAC fails!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great unit for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ac has been amazing so far! It has kept my 24x24 shop at the temp that I’ve set it to without hesitation. The app is really great, it shows you the current temp out there so if you want to adjust before going out, you can do that from your phone. Everything seems of high quality and it came with everything needed. I would recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our central air went out to the point of no repair. It was installed in 1970 so figured it had served its time. It happened to be 90 degrees outside. We purchased this unit for our 2 story colonial home and installed it in the kitchen window. It immediately cooled off the whole entire downstairs to the point where we had to turn it down. Gonna get another one for the upstairs in the hallway and hopefully it will cool off the upstairs until we get the central air replaced. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    GE window unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for our needs, great price. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great AC for apartment use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC! It’s so powerful and cools down my 650 sq. ft apartment. My whole home only needs this one window ac. I love using the ECO setting as well. I highly recommend this AC.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Absolute beast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the whole house cold. It’s a small house, but we had 2 units running full-time last summer and it was still 90° inside.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s impressive to hear how well this air conditioner is performing—especially compared to last summer’s setup. Keeping your whole house cool with just one unit is a big upgrade, and we're glad it's making such a noticeable difference! Thank you for choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Air for All

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner has my whole first floor cold using eco and auto. I love that I can turn it on when I am not home using the app. That way my home is cold when I arrive home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good ac unit. It really cools my room in the summer.over all I would recommend it anyone that needs a ac for a big area.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear this air conditioner is keeping your space cool during the summer heat! Its ability to handle a larger area makes it a solid option for anyone looking for powerful, reliable cooling. Thanks for sharing your experience and recommendation! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air conditioner! Súper convinced because wifi/alexa!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re enjoying your air conditioner! The added convenience of Wi-Fi and Alexa compatibility really takes comfort and control to the next level. It’s great to know it’s living up to your expectations, and we appreciate you choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best air conditioner for huge room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE is a great product cools my room down and I don’t even have to take it off low fits like a glove in a window as you can see everything in this pictures from Best Buy TV mount Mofy phone charger, AC and Wall mount oh, I almost forgot and Ridge wallet. So basically, if you’re asking my opinion, I buy all my products from Best Buy not only are the quality if you’re a member you get the best warranties and geek squad protection I say say more⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ac unit and would recommend this to friends

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Relief from the Heat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC....i have a fairly large living room and needed smthg that would cool it down.....and it definitely did that and then some. Chased my dog out the living room....too cold for him. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, very happy with purchase and price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools entire small mobile home with just one unit. Would definitely recommend. Price was really great. Would recommend putting foam stripping around unit. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great GE AC from BB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we had this AC unit from GE for two weeks. It’s the best AC so far. My living room is big and keeps it cool with the lower setting. Imagine with the higher settings?!?! It’s a bit noisy, but it could go without notice.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best window units I have ever purchased and will highly recommend it for anyone! It cools amazing and fast with a quick installation time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe and trust in GE products. Just AC I have 3 units at my house. Moreover, I have other stuffs as well. GE had upgraded to the smart technology. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My air conditioner.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the best thing I bought is so far.My air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im extremely satisfied with my unit. It has made a big difference in cooling my home. I would highly recommend it.

    I would recommend this to a friend
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