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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 58 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Artistry Series 1.6 Cu. Ft. Over-the-Range Microwave's stylish design, quiet operation, and ease of use. Many appreciate its competitive price and fast heating capabilities. While some found installation challenging, the overall positive feedback highlights its attractive appearance and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-58 of 58 reviews
  • Rated 5 out of 5 stars

    GE microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave that fits great over the range and is easy to install. Very easy to use and is extra large for bigger meals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking with black or stainless appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern look with GE artistry series. Had difficulty removing and reinstalling different type arms to hold it up but it is so much better than our old one. Also the fan is more powerful and counter light brighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not cooked a meal but excellent popcorn with multi setting and reheating coffee or leftovers is a breeze. Nice looking and appears professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this microwave for over a month now and it seems well built, and certainly does a good job heating food. The exhaust fan (vented outside) and the stovetop lighting both are high quality in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite pleased overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dreaded replacing my over the stove microwave and now I am delighted with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was so good that we are a true fan of GE brand. We have the fridge and the dishwasher by GE as well. Have been totally reliable and durable. Worth every penny spent and not expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use this item easy to use and work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to match the stove--which I wouldn't recommend. The microwave is a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to match our other artistry appliances. So far it works great, is quiet and vents air out like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still boxed but I'm sure it will work out great. I am confident of all my purchases with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good microwave. Works and runs great. I don't have any problems with it and the piece is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems, Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was highly rated by other reviewers, so I purchased it. The first microwave didn't work at all so I exchanged it. The second one started having issues with the display after 3 months. It's in the process of having a part ordered to correct the issue. Pain to have to meet the repair guy twice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Looks good but broke quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the microwave because I like the way the series looked. The design was nice and it had everything I wanted. It was large enough to do what I needed it to. It worked fine for 6 months then started tripping the breaker. I put in a trouble call for warranty work on 11 January. GE scheduled a repair the next day for a four hour window. A part had to be ordered so I had to wait a week for the determination that the part was too costly to repair the $200 microwave. Three weeks after the trouble call I still do not have a microwave. I feel as if I have made a mistake in buying GE products and will be very reluctant to do so in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It does what it's supposed to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how quiet it runs compared to my old GE Microwave that was a similar model. The mounting template was slightly different but I was able to use it anyway. My only real critique is that one of the light burned out after only a month. Otherwise it's been smooth sailing hte past 6 months.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Microwave is good (I think), BUT...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Microwave online. The Microwave is nice looking and seems like good quality (if we ever get to use it). BUT I have two complaints: (1) The Charcoal filter that is supposed to be included was not included, so I cannot finish installing the microwave until GE sends me a filter. None of their sellers carry the filters in stock (i.e., Sears, Home Depot, Lowes, Best Buy). (2) The installation instructions template to drill the holes on the cabinet cabinet bottom are terrible -- really terrible. I ended up spending 3-4 hours with all of the pre-installation (i.e., the brackets and drilling under the cabinet). It looks like the actual installation of the microwave will take about ten minutes now once I get the filter. So if you have all of the parts in the box, plan on 3-4 hours to install. Conclusion: GE needs better Quality Assurance to make sure all parts are in the box. I now have to wait as long as 10 days to finish installation. So for now, no Microwave and no Range vent. GE also would not send the filter priority delivery. Poor policy, GE.

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello BWH65 - this is Nancy at GE. We are very sorry to hear of the difficulty that you have experienced with installing your new Artistry microwave. This is a nice model and we regret your unfortunate experience. The charcoal filter should have been included in the upper packing or with the Owner's Manual. If you are unable to locate one, please contact GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE! GE_Appliances

  • Rated 4 out of 5 stars

    Update to my previous review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found screws on top of unit to remove panel to replace grease filter - life is good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in 2014 and as of 2016 less then 2 years later it died. It stopped working a few times, I un-plugged it and waited and plugged it back in, it seemed to come back. Then last night it just went dead. They want over $200. to come out to fix it, the whole thing cost just over $200 to buy it new? They wanted over $100 for the initial warranty so we opted not to get it. Pretty disappointed and stuck shopping for a new one. Called an Electrician and GE to troubleshoot--didn't do much good. Electrician simply said they don't make them the way they used to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    attractive design, cheaply made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a year until one of the light bulbs burned out. While I was trying to unscrew the bulb, the housing around the base of the bulb outlet crumbled into a pile of little pieces all over the range top. The light bulb housing completely disintegrated like it had been sitting out in the sun for a year or more, very strange. May be a fluke, but very disappointing.

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello,

      This is Megan at GE Appliances. We are sorry to hear about this issue with your microwave. If you would like us to review the situation please go to www.geappliances.com and fill out the form on the Contact Us page. We would be happy to take a look. Thank you for your review! GE_Appliances

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