Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
GE lightbulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weren’t Bluetooth as stated. I honestly think I got the wrong bulbs in box
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .So sorry for the confusion! These devices are direct connect and connect to your home wifi network to connect to the app. We do also sell bluetooth bulbs but this product that you reviewed is for our direct connect lights. Feel free to reach out to us if you need any help at 1-844-302-2943 or [email protected]. -C by GE Support
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to connect and impossible to set up more than one.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We would love the opportunity to make this right. Sorry to hear you were not able to get your lights connected to our app. Feel free to reach out to our support team directly at 1-844-302-2943. We are here to help! -Cync Support Team
Rated 1 out of 5 stars
Don’t buy these bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible - are not dependable and consistent in working
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .We would love the opportunity to get to the bottom of why your light is not maintaining a reliable connection. This is definitely not expected behavior of the device. Please consider contacting our support team at 1-844-302-2943 or chat with us in the app under settings>help. -Cync Support Team
Rated 1 out of 5 stars
Spam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm writing this became best buy has a so campaign to get free reviews.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out! -C by GE Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 Stopped working after 6 month 2 Stopped working after 6 month
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret that you had this experience with any of our products! We would be more than happy to replace any defective or non working bulbs under warranty for you. Please consider contacting our support team at 1-844-302-2943 to get a replacement. -Cync Support Team
Rated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst smart device i have ever bought always quits working.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We would love to know more about what is not working and work with you to get any issues resolved. We regret that you had this experience and would love the opportunity to rectify it. Feel free to contact us directly at 1-844-302-2943 or [email protected]. - C by GE Support
Rated 1 out of 5 stars
Don’t buy them to take out of US.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The C by GE app doesn’t work out of US. I must return de bulbs back.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .That's correct. Our app is currently only accessible in North America. - C by GE Support
Rated 1 out of 5 stars
Light Bulb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get to work Properly with My Echo Hub. Would not work
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you were not able to get your lights to sync with Alexa. If you are still experiencing these issues please reach out to us at 1-844-302-2943. -C by GE Support
Rated 1 out of 5 stars
Never opened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned this item so i am not able to review this
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .That's very unfortunate but we do appreciate your consideration! - C by GE Support
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 have already burned out... less than 30’days use
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friend- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Best smartbulbs I have used.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found these on sales 4 for $34 and I had a best buy credit for 35 for they were essentially free. I have Geenie smart bulbs that I absolutely hated and I am a huge fan of GE , my disposal and fridge are GE and they work beautifully . The set up time on these was minutes , with no frustration of any kind the app walked me through everything and it connected to Google seamlessly. The brightness is more than enough and it has a daylight mode which is what I prefer . Also when you turn them off they dim off instead of blink off which is a really nice touch.There are tons of settings which I don't use but nice to know they are there.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Great lights but has some untapped potential.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great lights. Not really a fan of the app and sometimes difficult smart home use of them. I love the brightness feature though. Also, the scenes tend to be really creative but take some adjustment to getting them just the way desired.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear you are utilizing our Scenes and Schedules feature to enjoy an even easier way to manage your Smart Home. Thank you for choosing Cync, we are delighted to hear that our light bulbs are positively impacting the functionality of your space. We appreciate your input in regards to our App. We will take this constructive feedback and pass it along to our Development Team for future improvements. -Cync Support Team
- Pros mentioned:BrightnessCons mentioned:App
Rated 2 out of 5 stars
Nice....when they actually work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have 2 of these that are in my floor lamps in the living room. I can get one of them to connect to the app and set up, but the other can't ever be found and won't work at all. The app also keeps trying to update firmware that just fails, constantly. Might as well save the hassle and use regular light bulbs. You miss out on being able to turn them on and off with your phone, and being able to dim them is nice, but it's a useless extra expense if they seldom have the functionality they are supposed to have.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We are sorry to hear that you have had numerous issues with our Direct Connect Light Bulb. We would love the opportunity to assist you please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and easy to control. It works well with Alexa.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 4 out of 5 stars
Wi-Fi bulbs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very interesting. I bought them during a sale that scammed me on the price. But, the app and the bulbs work well. I like that I can adjust them accordingly to how they’re supposed to look.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you taking the time to leave a review! -Cync Support Team
- Cons mentioned:App, Connectivity
Rated 1 out of 5 stars
Terrible Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Followed all of the instructions and some bulbs will still not let me set them up. Have had some for a year or so and one started flickering all of the time. Others will randomly stop cooperating with the CYNC app and the Google Home app. The app is terrible and 1 in every 4 bulbs will not work the way they are supposed to. Now I have to replace the ones that stopped working earlier than i would have to a regular bulb.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We deeply apologize that you had issues with your devices not maintaining a reliable connection. If you have not already done so we implore you to attempt factory resetting your devices using the steps in our factory reset guide located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made in while. Theses bulbs are easy to install and use.
I would recommend this to a friendBrand response from Cync Support
Posted .Kathleen, we are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buy it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to connect than other light bulbs of same price range. GE app works well, even though Alexa… you know.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart bulbs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , use all over the house and makes life easier
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .Hey Zane! Thank you for leaving us this review! We are happy to hear that you have been enjoying your experience with our bulbs. We appreciate you for allowing us to be a part of your smart home venture. - Cync Support Team
Rated 4 out of 5 stars
GE lighting white
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took some work to get them to connect to Alexa. Now I can put them on/off using Alexa. Still have not figured how to set up automatic timer to turn the light on and off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friend
