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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers regard the icemaker's ice production capabilities positively, appreciating the abundance of ice it provides. The ease of installation is also well-received, although some find the instructions lacking. However, there are concerns about the product being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and purchased this unit along side the GE Profile - 27.7 Cu. Ft. French-Door Refrigerator with Hands-Free AutoFill. This additional ice maker is what sold us on our decision to get that model. We love having plenty of ice and having this 2nd ice maker is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Still no ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to have an additional ice maker. However this product was challenging to install. When we finally got it to work, it made one batch of ice. That was it though, just one batch. Trying to troubleshoot the issue, but still no luck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker easy to install, although instructions could be better. Works great, like it was done in the factory. Hoses are pre-cut, connectors are impossible to confuse. Can make a lot of ice, does not take up much room in bottom freezer and easy to access ice that is made. Can be turned off easily if you do not need the extra ice all of the time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    1st one came incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer picked up at store and wanted to come at 10 pm to install! I had taken off work early to make original appt. which installer did not make or call either. I had to call store at 8:30 pm to find out what was happening. Installer called at 9 pm and I told him to reschedule for next day. Then once he installed, it was incomplete and made a frozen mess in freezer! Thanks to geek squad (Tony) he saw the problem and got the missing part within a week. Your Saav installer was a complete idiot in my eyes. Obviously didn't know what he was doing. Now the ice maker is working awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    I love having a 2nd ice-maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 2nd ice-maker is wonderful though it took 3 visits to get it installed and working properly. The small amount of inconvenience was outweighed by the convenience of having a 2nd ice-maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    additional icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ice maker as an additional one to the ice thru the door. Installation was just as outlined in the pamphlet and my husband was able to install in less than an hour. The ice maker is fast and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    What a difference

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get install. Save your money, as you don't need a professional to install. To date no problems. This was a supplement to in door ice maker. This is for bottom drawer. Makes tons of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Works Great - Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to go along with a new GE French Door refrigerator. Really glad we did as it produces plenty of ice for our family of 6 (and the in-door icemaker does not). This was really easy to install and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Excellent addition to a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this icemaker to our already great refrigerator to boost our icemaking ability because we have a very large family that our poor little icemaker in the fridge just couldn't keep up with. Not knocking the fridge, our family is just that large. But this little baby really bangs out the ice. And the excellent Geek Squad tech who installed it (Thanks Thomas!) put it right in with no problem. If you're looking for extra ice output this device will help you out! I highly recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service on Refrigerator/Freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a second ice maker (actually in the top drawer of the freezer) to be installed in our new GE refrigerator/freezer. It’s now almost 7 weeks later! They’ve tried to install the ice maker 2 times and it still doesn’t work. We expect another crew tomorrow. This is the worst service from anywhere we’ve ever had! Still no working freezer ice maker!! This is ridiculous. No more household appliances from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    Useful and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great ice and plenty of it. Easy to use and useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misrepresented

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the icemaker and was told that it was all compatible with the refrigerator that I got from Best Buy. They sent the installers out and when they were finished, they told me if it doesn’t make ice in 24 hours, call us. It never made any ice. They sent another repair person who told me that the water was never connected but they didn’t have the part to connect it . They then sent a brand new icemaker and had it reinstalled. The installers are different from the repair people. The new icemaker did not work. Another repair person had to come out to the house and they told me I’m missing a part that connects the water, but they don’t sell that part and I would have to buy it on my own. I now have had two brand new icemakers and neither of them produce any ice. Why am I responsible to get the part that connects the water? Customer service was not very helpful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality.makes ice all the time. I will recommend this to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great ice maker yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 days to make more than 18 ice cubes and now has stopped making ice cubes all together. The fridge that this was installed in is going back so maybe the next secondary ice make will work better - hoping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK. Seems to produce ice fairly fast. Nice to have extra ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my GE refrigerator. On door ice maker is great for every day but we needed more ice for entertaining and beach days. This was the solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great feature

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this additional feature on my new Profile Refrigerator. This is great that I can have more ice made at any time. I would definitely recommend this to anyone wanting to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Produces needed extraice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia is a great addition to the fridge I recently purchased. It will produce lots of ice in addition to the door ice despensires that are standard on my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GE Bottom Freezer Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is optional icemaker for my bottom freezer french door GE fridge that came with upper through the door ice maker. Installation went smooth but took about 2 hours. I found a good youtube video from GE with instructions for installation that was easier to understand than the paper instructions in the box. Once installed it is a great ice maker. And now when the upper maker runs out we have more in the bottom freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great second icemaker for GE models.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use a lot of ice on our house so this second ice maker is just what we wanted to add to our new GE bottom freezer/refrigerator. The online video is helpful for installation.

    I would recommend this to a friend
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