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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 576 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 576 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    NEW GE PROFILE BUILT IN MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave so far! Looks great in the stainless steel frame and it's much larger than our old one Which makes it easier to remove hot bowls as you can slide a plate underneath!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ge microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to re schedule delivery but everything ok Product works fine after tech explained reheat for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good size and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit because it could be built in which worked out very well. It has a lot of nice features, The only complaint is that the door release is sometimes difficult to open the door. Will be in touch with warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    1 out of 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 1 delivered did not work. Most of the control buttons did not function. Second 1 delivered 1 week later. So far so good with this one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your first microwave did not operate properly and had to be returned. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. While we do not anticipate your new microwave will have any issues with your new microwave, please feel free to reach out with any questions or concerns you may have as we are always here to help. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the microwave but replaced in wall ge microwave with in wall ge microwave, but dimensions are not the same so a bit of a hassle to get trim to fit properly.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback. We are glad that overall, you are enjoying your microwave unit. Your feedback means a lot to us so we will definitely pass along your suggestions about thedimentions and trim on the unit to our design teams, as we always look for ways to improve on future builds. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave GE Profile Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect to replace my original microwave that is inside of a cabinet. I love the inside color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents. 2nd one. First one was rolling thru years of excellent service. Then it got cleaned with a saturated dish cloth and water got in the seams. That caused a short and killed it in its prime. So, as long as you clean it properly, think it will be a solid choice. They liked it so much, they wanted an exact replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, performance and quality. Easy to use,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Profile - 2.2 Cu. Ft. Built-In Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The microwave work great and its better than what we had before. You can fit 2 big plates and still have room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, quality and cook settings. Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Holding my breath and hoping for the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE is ridiculous for requiring a new frame costing $$$$$ to install this. It could easily have been designed to be compatible with the frame of the virtually identical GE microwave that it replaced. As many people have complained, the push button to open the door is very hard to operate which is probably why so many break. The function grid is nearly impossible to read since it has no lighting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality i put it in the kitchen myself proper instructions working properly

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for your feedback! We're delighted to hear that you're enjoying your microwave. It's wonderful to know that the installation process was smooth with the help of the proper instructions and that it's working as expected. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope you continue to enjoy your kitchen appliance! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is nice does everything installers geeks were exceptional they mounted unit into cabinet hanks

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave and that you had a great experience with your install as well. We are confident this microwave unit will be a great feature to your kitchen for many years. Let us know if in the future you need anything else. Take care! Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Clean look with lots of interior space for cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old GE Profile with this. The installation kit is $$ as others have mentioned, but it's a must for a clean looking install. 4 Stars because the door open button is a PITA as others have mentioned. There are many others who have been complaining about this bad design for years but GE doesn't care. So if pushing the button hard while lifting the door up a smidge won't bother you, then this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact but works great. May make it may replace our large everyday one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Replacement for old GE Model JE1860BH03

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old GE microwave model JE1860BH03. This is a direct replacement and fit perfectly. You do need the additional faceplate though. This works so well that we've had to adjust our cooking times by at least 1/3 over what we had been used to with the old microwave. It cooks very fast. It also has a much larger capacity than the old model. We've had it a couple of months and are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with Best Buy service. Microwave is working well we like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave - GE Profile 2.2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the needed features No quality issues Requires a mounting kit which we didn't expect. Thought our old one would work and it didn't even though it was GE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    White GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I wanted Works like a charm and is WHITE!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one great size and easy to install and it was

    I would recommend this to a friend
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