Customer Ratings & Reviews
- Model:
- PEB7227SLSS
- SKU:
- 5987037
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the product's size, appealing appearance, and relatively quiet operation. Many found the installation process straightforward and appreciate the quick heating and overall design. However, some customers have expressed concerns regarding the product's durability and issues with the door mechanism. Additionally, a few customers mentioned concerns about the button quality and trim kit compatibility.
This summary was generated by AI based on customer reviews.
GE Profile Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line workmanship. Another great product. Replaced an older sharp microwave and this microwaves with ease.
I would recommend this to a friend- Pros mentioned:Size
GE profile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced 20 year old GE Profile microwave, mostly the same features. This one is larger and darker interior. The finish broke down on the old one and corrosion started on the inside of the oven, hopefully they've got better protection on it now.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for taking the time to share your insight about your new GE Profile microwave. We strive to meet the needs of all our consumers, and understand there's always room for improvement. This is great feedback that we'll gladly share with our product team for review. Kind regards. – Don@GEA
Open/Close Latch Broken in month 12!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave open/close latch broken after 12 months in service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with your microwave's latch not working. We recommend calling our warranty team at 833-426-3393.
- Pros mentioned:Overall performance
Looks good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it with a ge trim kit looks good and works really well
I would recommend this to a friend - Cons mentioned:Durability
Didn't last 6 months before needing repair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor quality. It lasted less than 6 months before it stopped working. GE didn't replace it but sent a local company to fix it, and it took months of multiple visits before it was working again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that you had to experience this situation with your microwave. We know this isn't ideal, especially after a few months of owning the unit, and we completely understand your frustration. -- We're confident that our technician was able to provide the best assistance and resolution possible for this concern. We expect your microwave to heat your food for many years to come, and please know you can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Replacement microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine replacement...better when I get trim kit. Easy install.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, thank you for taking the time to leave your review. Congratulations on your new microwave purchase! We hope you are also satisfied with the trim kit you receive as well. Your review lets us know we are on the right track. If we can help with anything else please let us know. Take care! -Mel@GEA
Great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prices were competitive, availability good. The installers were on time, neat and professional. Highly recommended.
I would recommend this to a friendGE Profile works well for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a "high end" brand with the GE Profile series. It is a little shorter but works very well.
I would recommend this to a friendReplacement of GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the one exactly like it that was bought 1 year prior. I had total care when I bought it. The one that was originally bought caught fire when I was melting 2 tbl of butter at 6 seconds.. very scary hope this doesn’t happen with this one
I would recommend this to a friendSolid Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother in law's home renovation...great upgrade from what she previously had...easy install !
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this open box. It works great and fit in the existing wall trim. It came in perfect condition.
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal gor the price. Would buy again. Like the quick set cooking.
I would recommend this to a friendworks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, sensors help alot. inside very deep and roomy
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate your review and want to thank you for choosing GE Appliances. We’re glad to learn that you’re taking advantage of the wonderful Sensor Cooking this model features, as it makes getting delicious cooking results every time easy! We hope this become a favorite in your kitchen for years to come and feel free to reach out anytime if you need anything in the future. Have a great day! Lauren@GEA
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Like the mute feature. Bought this one as my old one broke. It was the right decision.
I would recommend this to a friendItem not installed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered thee items and an accessory for an item. Only one item can be installed on time. One item is sitting at my home and cannot be installed due to missing accessory, ordered together with the purchase. One item never arrived. It has been months, since I placed order. Also, for second appointment for installation in November. Best Buy made a appointment/installation time without consultation with me. The sales person who collected the order is non-responsive. Thank you for your service.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great; a little small but still looks great !
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, love the express time settings as a time saver.
I would recommend this to a friendModern sleek microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay short story long, we went to Best Buy to purchase a replacement in wall microwave that was less than 2 years old. It was mounted in the wall and the trim kit was still shiny and new looking so we didn't want to replace that-- just the microwave. After finding a similar microwave (because the original microwave was no longer made by GE), we found out we would need to purchase a brand new trim kit for installation --or-- do it ourselves... This would cost another $400 or so we weren't ready to spend. We ended up contacting GE and explained the situation over the phone. They told us that the replacement microwave that would work with the existing trim kit was available, and provided the serial number. I went to BestBuy online and ordered the microwave and had it delivered to our home. Once we got the old microwave out and the new microwave in, we realized it did not fit in the trim kit in the wall. Finally we went back to Best Buy, and paid for a brand new trim kit along with installation. This is probably why Best Buy will not install a new microwave with an old trim kit. After all was said and done, it looks great.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect match, Thank you Best Buy for your help selecting this product
I would recommend this to a friendIt is beautiful and works great, light is dim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and well designed. The interior light is dim compared to my previous model. It was easy to install with kit.
I would recommend this to a friend