Customer Ratings & Reviews

This isn't my first GE Profile microwave. Over the last 28 years, this will be my 3rd. When I ordered this microwave, it came with a HUGE dent on the top rear right corner, for no extra charge :( A dent that size had to come from a drop from a substantial height. The replacement came in pristine shape. I've been using this microwave for several weeks now and I love it. The location of the individual controls are very similar to the previous microwaves. My favorite feature of this microwave is the glass touch panel. The power on this microwave is about the same as my others, but it seems to heat up things much faster and the turntable helps to heat the food evenly without having to pause the cooking and turn the food. All in all, I am very happy with this purchase, however I am still waiting for the trim kit to come in. There is a month backlog on getting it.

Works amazing. Very easy to install just needed the cabinet guys to correct the space before installing.

Replaced our old microwave perfectly. Measurements were the same and nothing needed to be adjusted to make it fit. Microwave is pretty simple to use. Im told by previous repair people not to open the microwave door while its running. Always hit cancel or wait until it is done. Apparently that is what ruined our last microwave (which was this same microwave)

This Was the replacement microwave for the one I had originally bought 28 years ago. This one obviously is not made as well Nor will it last as long as the older models and modifications had to be made to the cabinet that it went into ..... but it works! Also the frame that we had to purchase extra is definitely needed when replacing an older model. Nothing is the same.

Good replacement for white GE microwave from 2002 especially since the color white is hard to find any more. Not many changes to the fundamentals compared to the oven back then but reliability of the button needed to open the oven is questionable.

Good microwave with nice design and good quality. Great price.

Just what I want in a microwave - large, powerful and quiet. Not only that, it fit in my existing Profile surround frame.

after 1 month unit is working well as expected . no concerns . easy to operate . this built in unit is a replacement to a unit we had for 16 years and we hope to get 16 years out of this one also . The replacement installation was seamless and in fact looks a little bit better than the original unit we had from the same manufacture.

Purchased this microwave 2 years ago and the door will no longer open. In researching the problem, this appears to be a common issue with this make and model. For the price, I would have expected this unit to function longer than 2 years.

Very nice efficient microwave with a few drawbacks. The door opening button should be a different color so that it is visible in low light conditions. The dark gray interior makes it hard to see inside it even with the interior light on.

This was an open box and everything worked and looked new. A few dings but those are hidden behind the wall.

Nice streamlined microwave for a in-cabinet installation. Looks sleek! Works great.

Microwave works. No issues. The color is off white, not white as pictured. I sent the first one back because of the color and the second one is still not a bright white. The trim kit however is white so don't know why the microwave doesn't match the trim kit?

We bought this built in microwave as part of our kitchen upgrade. The purchase was made in July 2019. A few days ago, when I tried to heat up our dinner, the door broke. The button to open the microwave door is completely non responsive. We paid almost $400 for this microwave and the door broke just after six months of use!! GE appliances is one of the biggest appliances manufacturer in the US. It is known for its quality and reliability. However, the microwave we purchased is an inferior product and the quality of this microwave is below standard. As of today. our dinner is still in the microwave and we cannot open the door to get the food out. We are very disappointed with the purchase.

Heated really well until it didn’t. Lasted about 6 months

We had a GE Profile Microwave for seven years and never had an issue. This one had the same external measurements but we still had to get the updated trim kit because the venting was a bit different. The only issue my wife has is the numbers and text are smaller and in a more subdued grey instead of white. It is mounted above our regular oven and she, like most women, is shorter. She says she is still going to keep it!

Our microwave oven had quit working and were having trouble finding a replacement that would fit the customized space where the other oven had been. We were delighted to discover that Best Buy carried an updated but identical size microwave oven, and even had an "open box" option that saved us money! Our salesperson was incredible helpful in determining what would meet our needs!

Great Microwave, heats really fast, looks beautiful in my kitchen. I haven't cooked anything in it, but I feel pretty sure it cooks well.

High power. Works great. Had to get it to replace old GE and this is the only one that nearly matched my existing one dimensions and brand. A bit disappointed on the cost of the trim kit, since the old one was not compatible, by less than half and inch.

Like the microwave and works pretty well. Only thing I don’t like is it is the style where you have to press time cook before pressing the time or else it assumes the first number you push is for the number of minutes you want and it starts automatically.