Customer Ratings & Reviews

This model of Microwave fits perfectly above our wall oven. The additional trim kit finished that built-in look. It has all the features we use and is big enough to handle all of our cooking needs.

Great features, I am really glad I purchased this microwave. Looks good too.

The trim kit that was suggested when I purchased this item does not even come close to fitting the microwave. The microwave is larger than the cutout. I've been reading the reviews and this seems to be an issue with several people. Completely frustrated as to what to do with this expensive purchase.

Great microwave. We had one just like it before in the old house. I really like the no handle opening

Purchased this microwave after a kitchen remodel. I couldn't be happier. The microwave has high and low power settings. Its also really quiet. It looks regal with the GE trim kit. Great value all around!

Bought this product from BestBuy three times and they all have kind of defect/damage. There's a damage to the front corner from the second buy, we returned it and order a new one again at BestBuy website, after few days, we pick it up and only find out it's probably the product we returned few days ago because it has exactly the same damage(front corner) unless it's coincindence. Very disappointed. One thing I noticed is that the curb side delivery is done poorly. For my second buy, a young lady alone deliver it to my car and it apparently very difficult for her to load it into my car so I offer help. That might contribute to the damagy to the product due to possible drop.

Great product for the price. Warms the food evenly. Brought it with the trim kit .

Easy to use. It’s actually larger than the previous one we had.

Delivered by Best Buy Delivery broken/crushed 2 times in a row. Super unhelpful delivery guys each time. Watch out if you purchase from Best Buy and get delivery.

This is a replacement microwave for one purchased in 2016 that started malfunctioning in 2020. I was not advised to get a new trim kit, as the slide in rails had changed. The second trim kit recommended was not for a GE microwave, but I was assured it would work. Wrong! Finally, 3rd trim kit. YEAH! It was perfect. But we had not fully unpacked the microwave (our mistake) until we saw the rails fit on the bottom correctly and the corner where the power cord is attached is totally crushed. The microwave works so it was installed anyway. Hopefully, it will last more than the previous 4 years. We love the microwave!

Our last GE profile built in microwave lasted 20 years & I absolutely loved it. Of course I ordered the same microwave recently, only in black. I must say I am disappointed in that there is no light on the control panel. It is very difficult to see even in the daytime & also has small print. Sometimes the door does not open properly. The latches are made of plastic!!!! This is very annoying! We ordered the black trim & it is plastic & DOES NOT fit, even though it is the matched model for this microwave! Fortunately I saved the old trim which has to be repainted but fits perfectly on my new microwave. So right now I have a new black microwave that the door sometimes opens quickly & an old bisque colored trim which is made of very substantial metal. I feel very bad for the flaws in the production of the new model. GE can do better than this!!!!

I purchased the GE microwave for my kitchen to replace an old GE model that’s not available anymore. This is a pretty good model and I am happy with this appliance. Whether I'm defrosting, reheating, or cooking, it handles the task efficiently and I get consistent results. The control panel is intuitive and user-friendly. I can easily select cooking time and power levels. The presets are a nice touch for common tasks like popcorn or beverage heating. I also purchased the trim kit to match this microwave and it fit well in my cabinet. Would highly recommend this model.

Honestly, I love the look of this microwave but I couldn’t rate this item because it does not fit the GE 30” trim kit. Microwave is too wide so I have to return it. Trim kit is model cx153m2ns5. According to the instruction booklet of that trim kit the only model microwaves it fits is ccwk15c1 or ceb515. You’re welcome.

This microwave replaced an older version we had. It looks pretty nice and it is easy to use. The only concern I had is that in heating milk for coffee, I thought the sensor would control the heat. Instead, I had to stop it when I saw the milk boiling and continue to run.

I have had GE products for years and the GE mico-wave this was replacing was 20 years old and just didnt well heat anymore. This is much larger (2.2 Cu. Ft. ) than prior unit at at 1100 watts you can pretty much warm/cook anything - a small turkey would definitely fit. I took off 1 star due top panel not lighting up when used (at this price it should I think). Since I was installing in a cabinet the power cord was a tad short in my opinion - I could not fit my arm in to plug it in - I had to use a high grade extension to be able to plug it. I do recommend but if placing in a cabinet expect to do some "cutting" to fit it in. And probably will need the trim kit too.

Good microwave--dislike that every time you have to buy a new built in GE microwave when the old one breaks down, you also have to buy a new trim kit. Dislike the dark interior of this microwave, though I do like the noise silencing options. The button to open the microwave stuck from day one, making it hard to pop the microwave open, but it took so long to get the microwave when we ordered it that I didn't want to bother to return it for a new one that might have the same issue. Hopefully the button will keep working to open the microwave though it is a pain that it doesn't work easily. Also, it is always difficult to figure out which trim kit we need when we buy these.

Very easy to instal. Love the look of the microwave. The inside is large and our slide is sleek. No complaints!

I am really enjoying my new microwave. Easy to operate and does a much better job cooking food than my old microwave. I also like that the interior is very easy to clean.

The microwave is very nice. It is sleek, very big inside, and looks very nice in my built in space. My only complaint is opening the door. The latch is not easy to use, sticks when you try to open it. Otherwise it is ok.

Has been great for 8 mos, just stopped heating. Still under warranty.