Customer Ratings & Reviews

Gray in color almost black, the frame will be stainless steel when fully installed in January. Microwave is nice and works better than our old 2008 model, shows a great deal of fingerprints.

We had the older version of this microwave and it worked great up until about a month ago. It started arcing inside with everything so we wanted to get the same one. The newer model is wonderful. It has WiFi built in and connects to an app to let you know when the timer is up and allows you to monitor cooking. It’s missing the mute button but other than that, it fit the existing tracks and faceplate and looks identical.

Not a fan of GE products of late. Our last Profile exploded and GE gave me $100 towards a new one. So, since it is the only microwave that will fit in that space, I ordered another. As luck would have, I also had to order a new trim kit. I installed it but now had to call GE to come out as it doesn’t open all the time.

I looked and looked for a microwave that would fit my small vertical/horizontal opening and give me more depth than the antique microwave I was replacing. This is a perfect size, and I like the automatic sensing for specific foods.

The size was a good fit. It is deeper than my old one. Not sure why WiFi is on the microwave.

We purchased this as a replacement. It was easy to install, looks beautiful, and is spacious. Aside from that, there have been numerous improvements from the older model that have made using it super easy. It can be programmed to cook packaged meals by scanning the barcodes. Takes the guesswork out, and it sends cook time information to your phone. Impressed with this model and it needed I would not hesitate to buy it again.

Very easy to instal. Love the look of the microwave. The inside is large and our slide is sleek. No complaints!

good installation; works well. Nice to get microwave back

Product looks good with a glass display, which is great because the numbers and letters want wear off. It's also a little quieter than my older profile microwave. The inside is grey, which I don't particularly like, but my wife do.

Replacing a microwave that stopped working, I was able to position this model in the exact location of the old microwave and use the same trim pieces.

Overpriced & SLOW shipping! I will never...and I mean NEVER order anything from Best Buy again. I came back here months later to warn you all...do not order anything from here! My one week delivery turned into 5 weeks! We went without a microwave and a hole in my kitchen wall for 5 weeks because of there incompetence; one week inconvenient but not a problem...but 5 weeks! So after installation I noticed this model is much different then the previous model...there are good and bad points about this new model...its definitely more powerful, but the buttons are hard to find what you are looking for and makes an easy job a little challenging everyday. Lets add insult to injury...so I had a $20 credit and tried to order a few cheap items for my granddaughter...guess what...they shipped only 1 of the 3 and items and wrote off the rest! Dont waste your time and money here!

Sleek looking. Works well - silent and efficient. Fitted perfectly in my old cabinet.

I bought the wrong microwave and the exchange was a bad experience. Then they didn’t tell me I needed an install kit to make the microwave fit the built-in space. Had to order it separately it took 2 weeks to get the part. I installed it myself and it was easy to do.

I purchased GE# PEB7227ANDD on April 7th, 2020 to replace a similar, yet older GE stainless steel model that failed after ~8 years. Since GE no longer makes a stainless steel looking microwave, I selected this finish, which kind of looks good with the matching trim kit and has a similar aesthetic to the housing on the front of a GE oven (if you have one in your kitchen). Here are the issues I encountered. The new and updated versions of the "built-in" microwaves will not work with older trim kits. You will definitely have to remove all of the mounting hardware from your cabinet and purchase the new trim kit to properly install this microwave. Not a big deal, but it is inconvenient (as opposed to reusing the old style kit) and takes some time and patience. Once installed, the microwave worked very well. The biggest drawback is, this unit is a finger print magnet. If you touch any part of the surface, you will now have a very distinct fingerprint. After a day or use, you will see every spot someone has touched, which, during a pandemic, is kind of a plus since you now have a reminder to clean your surfaces. And finally, the microwave stopped working after 4 months. I had to remove the trim, uninstall the microwave and pull it down from the built-in space. I could not access the fuse since, for some reason, this microwave requires a star Allen wrench to get the housing off, and I have every type of wrench other than a star. In all fairness, this microwave, when it could actually be powered on, did heat food, however I cannot give it more than 1 star due to all of the aforementioned shortcomings.

Had to replace my current GE microwave with this one that is similar. The unit looks good and has the same feature from my previous GE unit from 10 years ago. Nothing much has changed between the two unit spaced a decade apart other than the looks and the different trim to do a cabinet install.

This microwave is excellent until it isn't. I purchased as a replacement 2 years ago with bezel. Last month, it died,. out of warranty with mfg and BB, its not cheap. All players were sympathetic but wouldn't provide any relief until a BB mgr was moved to give me a 10 percent consideration on the purchase of a replacement in kind. I took the offer because I didn't want to incur total cost of replacing everything to keep a matching oven and microwave set.

Works better than the old unit. We like the design better

I had an installed GE Profile microwave that had to be replaced. I did my online comparisons and looked at reviews. Due to the size opening and change in designs to drawer or drop downs, I didn't feel I had much of a choice. I had to go with the newer GE Profile even though there were many reviews on which the door opener button broke at a year or less. I wrote to GE customer service to ask if the reliability had been improved. Instead, they told me how to properly press the button- firmly and in the middle. I have to say I got it at a great price as an open box item but I can definitely understand there customer concerns. Also, the duration of microwave does not seem accurate at less than 20 seconds.

So far so good. We have only had this for a week, but I really like it. The inside is very spacious and I love the grey color on the inside. Microwaves that are white on the inside start looking bad very quickly, but the dark color inside this seems like it will not age as easily. Easy to operate. Just waiting on the trim kit to be delivered to see if it fits and gives us the look we want.

Coming from the previous model I wanted a easy swap. While the swap was easy the new updated microwave have different buttons. They're so odd I don't know how to describe them. I have to press the buttons multiple times. Sometimes when I'm trying to select a certain button it picks the button above a below it. The new button system is a complete travesty.