Customer Ratings & Reviews

I am really enjoying my new microwave. Easy to operate and does a much better job cooking food than my old microwave. I also like that the interior is very easy to clean.

I am hopeful that it lasts. I had another one that died after about 14 months. That one was from an online retailer, and it arrived with a dent in the back. I tried to replace it twice from the same online retailer, and each unit they shipped had some sort of damage. I had the trim kit, which is way overpriced no matter where you buy it, so I has hoping to find a good unit to go with it. I ended up buying online through Best Buy and picking it up in person. The box and microwave were in good condition, and this one has been running well with plenty of daily use over the past 16 months.

Has been great for 8 mos, just stopped heating. Still under warranty.

Bought this GE Profile microwave to replace an earlier Profile with a failed control panel. This model is so very much quieter than our old Profile and the touch pad control panel is greatly improved. While this new unit has a volume control this is limited to either “normal” or “mute”-perfect for us but others may prefer a graduated volume control. This unit was very quick and simple to install using the matching trim kit. Giving the microwave 4 stars only because our existing trim kit would not work with this unit despite the two microwaves being of the same dimensions. I certainly recommend this microwave and would purchase again!

Product looks good with a glass display, which is great because the numbers and letters want wear off. It's also a little quieter than my older profile microwave. The inside is grey, which I don't particularly like, but my wife do.

We have a 12 year old version of this microwave and it finally died. This replacement and kit fit the same opening in our kitchen (surprisingly hard to find oven/trim kit combos for a specific size. Looks great in our kitchen. I short it one star as I just don't like the place they put the most-used buttons. It did not seem they put much thought into button location based on use frequency (like the cooking time button, most used of all) should be in a easy place to always find/see and it is not.

Not a fan of GE products of late. Our last Profile exploded and GE gave me $100 towards a new one. So, since it is the only microwave that will fit in that space, I ordered another. As luck would have, I also had to order a new trim kit. I installed it but now had to call GE to come out as it doesn’t open all the time.

Had to replace my current GE microwave with this one that is similar. The unit looks good and has the same feature from my previous GE unit from 10 years ago. Nothing much has changed between the two unit spaced a decade apart other than the looks and the different trim to do a cabinet install.

I purchased GE# PEB7227ANDD on April 7th, 2020 to replace a similar, yet older GE stainless steel model that failed after ~8 years. Since GE no longer makes a stainless steel looking microwave, I selected this finish, which kind of looks good with the matching trim kit and has a similar aesthetic to the housing on the front of a GE oven (if you have one in your kitchen). Here are the issues I encountered. The new and updated versions of the "built-in" microwaves will not work with older trim kits. You will definitely have to remove all of the mounting hardware from your cabinet and purchase the new trim kit to properly install this microwave. Not a big deal, but it is inconvenient (as opposed to reusing the old style kit) and takes some time and patience. Once installed, the microwave worked very well. The biggest drawback is, this unit is a finger print magnet. If you touch any part of the surface, you will now have a very distinct fingerprint. After a day or use, you will see every spot someone has touched, which, during a pandemic, is kind of a plus since you now have a reminder to clean your surfaces. And finally, the microwave stopped working after 4 months. I had to remove the trim, uninstall the microwave and pull it down from the built-in space. I could not access the fuse since, for some reason, this microwave requires a star Allen wrench to get the housing off, and I have every type of wrench other than a star. In all fairness, this microwave, when it could actually be powered on, did heat food, however I cannot give it more than 1 star due to all of the aforementioned shortcomings.

Sleek looking. Works well - silent and efficient. Fitted perfectly in my old cabinet.

I had an installed GE Profile microwave that had to be replaced. I did my online comparisons and looked at reviews. Due to the size opening and change in designs to drawer or drop downs, I didn't feel I had much of a choice. I had to go with the newer GE Profile even though there were many reviews on which the door opener button broke at a year or less. I wrote to GE customer service to ask if the reliability had been improved. Instead, they told me how to properly press the button- firmly and in the middle. I have to say I got it at a great price as an open box item but I can definitely understand there customer concerns. Also, the duration of microwave does not seem accurate at less than 20 seconds.

Replaced our old microwave perfectly. Measurements were the same and nothing needed to be adjusted to make it fit. Microwave is pretty simple to use. Im told by previous repair people not to open the microwave door while its running. Always hit cancel or wait until it is done. Apparently that is what ruined our last microwave (which was this same microwave)

This microwave works great and is deeper than we thought. A good size to fit big plates and it heats up the food very fast,

This is a replacement for the 20 yrs old microwave oven that broke down expectedly. It’s quieter and looks more modern. Install was not that hard although the existing opening was bigger by half and inch. To solve it I nailed a half inch strip of wood and problem solved. The trim was perfectly matching the existing oven trim below. Happy with the product.

Good roomy microwave. Only problem is that it's supposed be fingerprint proof, that is not the case.

The size is perfect, I hope this one will last longer than 4 years

Expensive but very good size for a built in microwave, I am waiting for the trim kit to arrive. The only issue for now is that the product manual is a two page quick setup, as delivered on the package. You need to go online at GE web-site to obtain the 22 page manual guide in PDF format. So far so good.

Purchased this microwave 2 years ago and the door will no longer open. In researching the problem, this appears to be a common issue with this make and model. For the price, I would have expected this unit to function longer than 2 years.

This isn't my first GE Profile microwave. Over the last 28 years, this will be my 3rd. When I ordered this microwave, it came with a HUGE dent on the top rear right corner, for no extra charge :( A dent that size had to come from a drop from a substantial height. The replacement came in pristine shape. I've been using this microwave for several weeks now and I love it. The location of the individual controls are very similar to the previous microwaves. My favorite feature of this microwave is the glass touch panel. The power on this microwave is about the same as my others, but it seems to heat up things much faster and the turntable helps to heat the food evenly without having to pause the cooking and turn the food. All in all, I am very happy with this purchase, however I am still waiting for the trim kit to come in. There is a month backlog on getting it.

Just what I want in a microwave - large, powerful and quiet. Not only that, it fit in my existing Profile surround frame.