Customer Ratings & Reviews

It's a microwave. Works well my complaint is with installation. The sales people at Pacific Sales misinformed us on the trim specs of this microwave and it made it difficult to install. We had to take back the trim kit purchased with this microwave and hire a completely different installer to customize microwave cabinet. Due to lack of proper information fromPS we spent more money.

Does everything as advertised. Easy to read front panel and the use is great.

This microwave is excellent until it isn't. I purchased as a replacement 2 years ago with bezel. Last month, it died,. out of warranty with mfg and BB, its not cheap. All players were sympathetic but wouldn't provide any relief until a BB mgr was moved to give me a 10 percent consideration on the purchase of a replacement in kind. I took the offer because I didn't want to incur total cost of replacing everything to keep a matching oven and microwave set.

2 years in and this microwave oven is a bit loud and the push lever to open the door is not working properly. I am a single person so am not as hard on this appliance as a family of four would be. That said I can’t imagine this unit lasting very long for a regular family. It still cooks food properly but am worried the door is going to fully lock up soon and I’ll have to replace this item.

Overpriced & SLOW shipping! I will never...and I mean NEVER order anything from Best Buy again. I came back here months later to warn you all...do not order anything from here! My one week delivery turned into 5 weeks! We went without a microwave and a hole in my kitchen wall for 5 weeks because of there incompetence; one week inconvenient but not a problem...but 5 weeks! So after installation I noticed this model is much different then the previous model...there are good and bad points about this new model...its definitely more powerful, but the buttons are hard to find what you are looking for and makes an easy job a little challenging everyday. Lets add insult to injury...so I had a $20 credit and tried to order a few cheap items for my granddaughter...guess what...they shipped only 1 of the 3 and items and wrote off the rest! Dont waste your time and money here!

This oven was a replacement of the exact same oven I bought about 4 years ago. The old one started sparking! I would've bought a different one but this was the only one I could find that would fit my cabinet without a major re-work (and a new trim kit). Hope it lasts longer!

I purchased this new microwave on August 2021, and after installed, found immediately the door is not able to smooth open, and contacted with GE immediately on 8/12/2021, and GE sent their own authorized repair company on 8/16/2021, with 2 months wait on the parts of the control panel, yesterday 10/14/2021, the technician finally came back and replaced the control panel, and after that, the door is totally not able to open at all. I spent tremendous time of communicate the Premier appliance company ( GE assigned), normally I call 8-10 times a day, 5 days a week, they will return back to me with one message. Spent 1-2 hours on phone with GE customer service every time. Until now, this brand new GE microwave is still not useable and I can't either get it repaired or replaced .SOOOOOOOOOOOOOOOO SHAME ON GE

Love my new microwave! Real stars of the show were the amazing installers. Absolutely professional, immediately felt like they knew what they were doing , cleaned up, very friendly. They deserve a raise, excellent brand ambassadors.

I replaced the oven, so I really had to replace the microwave. The one the builder put in was a small 1.1 microwave. I didn't realize how small it was until my new one was installed. Color me HAPPY! Nice roomy interior, and the installation of the trim kit was top notch! Easy to use.

We bought this microwave based on our high satisfaction with other GE products, and it has not disappointed.

Beautiful, all white and strong microwave that never fails me. I'm very happy with my purchase!

Ordered this to replace a 5 year old GE microwave. Other than replacing the trim kit as an additional cost, this microwave looks and works great

price is affordable compared with other models, however quality is very low. replaced my old GE microwave with this one and got quite disappointed. if you put two bowls of soup one of them will be warm and the other will be cold. making popcorn is also very delicate. on top of that it broke down 14 months after purchase. out of warranty of course.

Installation with the matching trim kit was much easier than the GE microwave I purchased about 8 years ago. For the newer you install a little galvanized sheet metal shelf and attach to bottom rails to the microwave. The microwave then just slides in on the shelf and locks into place with a few screws.

We are really pleased with the microwave. It looks great in the built in.

Very happy with this unit. Nice features and works very well. Time will tell about longevity.

Works better than the old unit. We like the design better

Nice full size microwave. Replaced my earlier GE microwave, built in unit looks great

Nice looking microwave. Great deal for price. Looks great under counter. Easy to install.

The microwave works great and is easy to use. If you are trying to get a built in look, it’s a little tuff. My unit sits in a cabinet so I used a trim kit. To accomplish a good fit you need someone trained in cabinet making if you are not trained in that area. I lucked out as a friend was able to do it for me. It looks great!